Excellent customer service!! I stored a bunch of bikes there for a few months and the process was…read moresuper easy and affordable.

The online self check in made it easy to reserve,,,you get to set the move in date and set up…read moreautomatic payments online,,,,units are clean,,,this is the 2nd time I used this facility and Karen is a pleasure to work with,,,,I highly recommend topsail self storage Larry M

Previously at another "mom and pop" storage location and was in desperate need of a much larger…read moreclimate controlled unit. Decided to look into GO STORE IT to see if they had any units available. Went in and spoke with "Michelle". She was very polite, courteous, knowledgeable of units and the availability, explained fees and charges. Seeing the security screen display, it's a very comforting feeling to know the security cameras are not only on the exterior but the interior corridors as well. HIGHLY RECOMMEND this location. Prices are very real reasonable and "Michelle" made us feel very welcome as customers.

Scammers. They make you think you're getting a great rate on a unit and then they raise your rent…read moreafter 2 months. Every time.

​My parents moved a little over a year ago from Wilmington to Florida and before they left they…read moreended up using Go Store It Self Storage (back then) to store belongings they wanted to keep in North Carolina. Since then, the storage company has changed ownership and they have changed names to SaveGreen Self Storage. I interact with them once a month because I am the one that makes their payments from Florida. After a little over a year of using their services, I must make it a point to acknowledge the exemplary customer service I am showered with every time I make a call to them. Today, Bryan assisted me with making my payment over the phone and he was fantastic. He cracked a couple of jokes and quickly got my payment processed. I highly recommend this location for any U-haul and self storage needs in the areas they service (umerous locations in NC and SC).

WORST EVER. 3 years with perfect payment, then a glitch with the autopayment during the COVID…read morePandemic and State of Emergency and Michelle Otero has refused to remove the Late Fee and they went as far as applying a $100 Lien Fee for a toal over $450 due because of one missed payment. I even tried to pay online before 30 days anid the payment website was down. My wife tried to make the payment the very next day they were open and Michelle refused to take any payment other than the $450. Michelle even hung up on me and when I called back to discuss how to resolve this. There is no way to get a hold of any managers other than email, and they are now holding my personal items HOSTAGE. This is PRICE Gouging and I'm going to contact the state Attorney General and DOJ. As a side note, they started requiring an additional $10 insurance fee every month on top of their overpriced storage unit rates. I have 4 other units at 3 different facilities and this is by far the most expensive by nearly 14% per month. There are so many new facilities in town -- ** DO NOT WASTE YOUR TIME OR MONEY HERE AT THIS RUN DOWN, OLD, AND CRIMINAL FACILITY** --