Julieta & Corey are amazing, and have kept our property in perfect shape with a healthy positive…read moreincome.

I cannot heap too many superlatives on Jason, as he is truly an exemplar of conscientiousness,…read morefairness, and professionalism. We were extremely fortunate to rent a beautiful house on the sea through the ReMax Property Management in Gibsons when we chose to permanently relocate away from the city several years ago. I've included photographs of the home, and many years later, the memories of our stay there-furnished by Jason-still loom very large due to them being entirely succulent. Every step of the way, Jason was incredible. Kind, understanding, and adhering scrupulously to the RTA to ensure that all parties interests were always respected. There is only one fault: he set the bar so high that we've yet to encounter another property manger who was anywhere near his equal. Thank you very much, Jason. You were the best. B & C

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Excellent rental management over many years of service. Carlo, Tasha and their colleagues at Sutton…read moreDel Mar Realty & PM are outstanding professionals.

We contracted with IEPM to rent out our home on Saltspring Island. Let me just start by saying I…read morewould never use their services again. Though I understand why it took a few months to find a renter, I do not believe they did their due diligence in checking references. Our tenants stopped paying rent after 6 weeks, chalked up enormous hydro bills which they never paid, and in the end stole several items from our fully furnished house once they were asked to leave. Communication with IEPM staff during the beginning of these challenges was extremely challenging. When, at the middle of the 2nd month we still hadn't receive any rent for that month, I sent an e-mail and did not hear a response until I wrote another 2 times and called twice, leaving messages each time. I finally spoke with the owner and he informed me that they were having some "issues" with the tenants and was confident it would be resolved soon. It never was and the tenants were asked to leave. Once the tenants were asked to leave, IEPM stated that they checked the inventory list they created at the beginning of the rental, and informed us that there were 3 items missing from the house. When I mentioned that there were about 50 items missing from the house, some of which were on the list and several that were not the owner of the business defended his staff and said that they had checked the house after the tenants gave back the keys and this is what she found. When I showed him a locked closet that was broken into and that items on the list specific to identified locations on the paper, he continued to defend his staff. IEPM took their service charge while we are out close to $4000 in rent, hydro charges, and additional expenses to replace items that went missing. And they have done little to get the money from tenants they chose. In the end, we realize that the tenants they accepted are well practised at this sort of fraud. Our neighbour mentioned that her vehicle was broken into on her property while she was away. And that our tenant broke a hole in the fence to go onto her property repeatedly, harassing her. Lastly, the tenants left a pile of garbage that we requested IEPM to take away. They said they would and 6 weeks later when we returned again to the house it was still there. Two more phone calls finally resolved that issue.

Save yourself some trouble and do not use this company.Poor to no communication, hefty bills which…read morewe never had a chance to approve beforehand, overall poor service.

Very impressed with Happy Boyal from Homelife property management . We have used her services to…read morefind my kids and I an apartment in my area . She is very professional , polite and attentive to my needs . Happy was always answering my calls and texts promptly and has given exceptional service to us ! So grateful to work with such a wonderful person . Thank you Happy Kelly , Ethan and Austin

We Worked with Happy Boyal. We highly recommend her. She helped us with our father moving into a…read morerented apartment while his home was being reconstructed. She was so thoughtful and caring, considering he is 90 years old. She was very attentive, during a blackout she came and checked on him. That amongst so many other times she was able to help us out. She went above and beyond whenever something came up with the apartment. She is very professional, but at the same time thoughtful and we felt very comfortable with her. Would recommend her to anyone seeking a property management professional.

Excellent job with the detailing! So happy with the job! Love, like a brand new truck. Fast,…read moreefficient, and great price.