I had a great experience working with my lemon law attorney on my Rivian R1S case. From start to finish, everything was handled efficiently and professionally. Communication was clear and consistent, and they were always easy to reach whenever I had questions or needed updates. They made the entire process smooth and stress-free, explaining each step and making sure I felt confident throughout. I truly appreciated how organized and responsive they were--it made a big difference. If you're dealing with a lemon vehicle, I highly recommend their services. They know exactly what they're doing and take care of everything the right way. read more

I leased a 2026 Mercedes Benz C43 AMG that threw a CEL code at around 600 miles. Took it to the dealership with a faulty oxygen sensor issue that was repaired. Unfortunately, I made it back to the dealership 3 more times with electrical and software issues. It was at this point that I lost confidence in my car with under 6000 miles and 8 months into my lease. Fortunately I was referred to the team that included, but not limited to, Chad, Andrew and Lina. Lina asked me a few brief questions and quickly took my case. I was instructed to send in all repair documents, pictures, etc. I was notified of any needs or changes along the way and would update me periodically. They were able to get the manufacturer to agree to a buy back in record time. I was instructed to return the vehicle within a very short period of time!! I felt informed and taken care of every step of the way. They made a stressful situation feel easy and painless. I am truly grateful!! read more

See all

If I had the ultimate for a 10 star I would! Lina and her team were great they made things easy and it was a fast process. They helped my husband and I with a lemon which was a Chevy. Our vechile was giving us nothing but problems. Their service was amazing not one time were they unavailable for us. They were so easy to contact and kept us in the loop with every step of the way. Definitely recommend this law firm. read more

They helped me with buy back of my Tesla Model X. i received full amount I paid since owning the car. Great work! Thank you. Highly recommended. read more

I cannot express how outstanding Lina and this team was to me! Having just purchased a brand new Hyundai Tucson N-Line that began falling apart 100 miles in I was being mistreated by the dealer, the service team, and the general manager at the dealership! However from the moment I called Lina was a breath of fresh air! She truly made me feel safe and handled absolutely everything . She took the time to check in with me constantly how things were going and any updates that were needed . She never left me in the dark and was a guiding hand through this difficult time . She went out of her way to not only excellently facilitate the the best settlement for me , she cared about how it was affecting me . Anytime I needed to talk to her or anyone on the team they were there ready to explain anything I was not understanding or other options I may want to explore . This team was recommended by my sister who unfortunately went through a rough Honda situation years back, and should anyone have these issues...I have their phone # saved in my phone to give out!!! read more

I would like to give a huge thank you to Lina, Lisa, Andrew, Attorney Nic, and the rest of the team. From the very beginning, they were professional, knowledgeable, and truly dedicated to helping me understand every step of the process. I highly recommend them to anyone dealing with a Lemon Law issue. This is my third case they have helped me with, they genuinely care about their clients and go above and beyond. read more

All you really need to know is that if your car legitimately qualifies for the CA lemon law, like mine did, they get results. My particular results were better than projected and for that I'm grateful. A huge shout out to one of the hardest working people I know, LINA! She was so faithful to call, text and email me back in a timely manner whenever I followed up, had a question or just plain needed to vent. The process is long but she'll bring you back from the brink of utter frustration over how slow the manufacturers and the court systems moves through the backlog of cases. Again, she's the real MVP here juggling everyone waiting to go through the process and being the front woman for this law firm. Shout out to Nic, my attorney, who under promised and overdelivered where it counted. He did his job with aplomb and got the results I deserved. Hellava nice guy too, thanks Nic! Honorable mentions go to Jennifer who handles everything after the LBB team wins your case. She was so understanding, sweet and attentive to make sure things were moved along with the process of returning the vehicle and getting all the refunds. She took great care of us. LBB team deserves your business. They get results. I'd jump at the opportunity to recommend them to my friends (which I have) and family. I hope I don't need them again in the future, but if I do, I know I'll be in good hands with a competent team of professionals. I think that's the best compliment I can give. read more

I found the person who took my call to be rude, short in response, and not helpful at all. This was the first place I called based on the reviews- I'm honestly shocked and very disappointed. read more

This law firm really practices a client first approach. The staff was professional, organized, answered all of my questions clearly (even Afterhours) and in a timely manner. They don't beat around the bush, and as straightforward and professional as they come. It's great to have an attorney that keeps you in the loop and helps you understand every step of the process. We highly recommend! read more

I have been working with this office since 2023 for the buy back on my Explorer. They are great very attentive. Easy to speak to by phone or email. Ford screwed up they checks and sent only the attorneys money and not mine. So the law office gave me that money while they worked with ford to get the remaining balance owed. I was nervous going into this thinking I was going to be scammed, but these guys are legitimate and I al very happy with this office, I would definitely recommend them. read more

I purchased a 2020 Cadilac Escalade for my business last year and it was a nightmare. It was in and out of the dealer numerous times. Luckily I had an extended warranty and it cost me nothing out of pocket, however, I lost so much revenue that I will never get back. With the help of these these at lemon buyback I was able to get compensated handsomely. Lina Nehhas and Chad David and their team were extremely helpful, knowledgeable and professional. They were able to settle in a very short period of time, they communicated with me every step of the way, and very throughly. I would definitely recommend these guys for any lemon law buybacks /compensations services you might need. Regards, Ali Amis read more

I bought a 2022 Mercedes GLA 250 and within ~5000 miles I began noticing engine issues where the engine was jerking while I drove in lower gears, electrical issues like Apple car play and the engine light appearing. I took my car to Mercedes dealership more than 10 times. The issue was never properly addressed by Mercedes dealership and I felt neglected as a consumer going back to Mercedes to fix the car issues. So I went through BBB auto line first to do a lemon law buy back and got rejected. At this point I felt hopeless as the car was having more serious problems and top half of the engine ended up getting replaced at one point. This is where I reached out to Lemon Buy Back and Lina Nahhas, Chad David and the team helped me out. They finally got Mercedes to consider a full buyback and I am so appreciative of all the hard work this Law Office has done for me. A special thanks goes to Lina Nahhas for being so prompt with her replies, answering all my questions professionally and updating me throughout the process. I even had a mild mental breakdown that she assisted me in by listening to me over the phone and assuring me that everything was going to get resolved. Lina deserves to be recognized for her amazing work ethic and positive energy, she is an awesome manager and I am so thankful I was able to get a buy back settlement confirmation through the Law Offices of Jon Jacobs read more

Chad and there staff are great!! Finally the nightmare is over and FCA is paying up! Thanks Chad! read more

We had bought the 2016 Mercedes GL450 in 2017. Within a few weeks, we had issues with the transmission and harsh downshifting. We took our GL450 back to the dealership several times and they were giving us the run around stating that the problem had been fixed but the problem still existed. We found this law firm on yelp in late 2018. We started our case, they collected the facts and the whole process was very smooth from start to finish. Each team member was very professional, competent and took their time to listen and communicated with us in a timely manner. They did an awesome job getting the case settled before it went to the trial. Mercedes repurchased our vehicle and reimbursed us with all the payments we had made. We are extremely thankful to the whole team of Law Offices of Jon Jacobs. read more

Very professionals and knowledgeable. They helped me with my 2018 Jeep Compass that had transmission problems. Absolutely recommend their service. read more

Great company to work with. Lina was amazing and kept us in the loop at all times. Our experience was fast and we came out ahead. I highly recommend their offices. read more

I had brought a 2017 brand new Honda Pilot. I had taken back to Honda service department so many times for so many different issues. From my radio going blank, trunk, malfunctioning, starting and staying on and the truck would not lock. Honda repair would tell me nothing is wrong with my truck. I would complain to Honda customer service they would tell me sorry we can't help you, take it back to the dealers. I got so fed up i started to looking up the Lemon Law. That is when I found John Jacob. I I would HIGHLY RECOMMEND Law Office Of John Jacobs. They will take you !!!! I was so happy to find them, I Can''t thank John Jacob and special THANK YOU TO Lina she worked on my case night and day got my settlement so i was able to get my dream car with my settlement. I will recommend who has a lemon contact no one but John Jacob Law firm. They are honest, trust worthy and will get the job done !!!! read more

I have a 2021 Tesla S Plaid I paid 165k for it and had nothing but issues with. I found Lemonbuyback.com and god must have sent them to me because they were AMAZING! Literally my words can't describe how easy they made it. Lina is an angle sent from heaven because she made me feel so at ease with the entire process. I was extremely stressed out from this car and she stayed on top of this case like it was her own car. Extremely caring and they did all the work. I couldn't have asked for any better lemon law company or look anywhere else. If you want Fast Easy and simple process give Lina a call because she will handle this A-Z!!! My car was officially lemon lawed and I got Full buy back from Tesla thanks to Lina and her amazing Team they have at Lemonbuyback.com I will definitely be recommending all my friends and family to them. Also can not forget Chad the main man in the office that put a seal to the deal. Thank you guys! HIGHLY RECOMMEND THIS PLACE read more

Even though we did not need to use this law office, we called and were given much needed support from Lina - we were able to get our buyback resolved without even utilizing this law office. I strongly believe had we not reached out and received support from this office we would have needed an attorney which would have ended up costing the car company 3x's as much. I would highly highly recommend this Law office to anyone and everyone. read more

Lemon Law Team Were Able To Resolve My Case Very Quickly & Professional. I Bought A 2019 GMC Acadia I Went Through Lots Of Trouble Specially Our New Born Baby Got Lock In The Truck With The Heater On & We Couldn't Open The Doors We Had To Call 911 & I Broke The Window To Get The Baby Out For The Reason The Response Team Was Taking To Long A Very Traumatic Event Due To Electric Malfunctioning & Many Other Mechanical Issues. Thank God It Did Not Turn Into A Tragedy. No One Should Go Through Any Unfortunate Events. Fortunately The Lemon Law Team Were There To Help Every Step Of The Way, " There The Best" read more

I cannot begin to tell you how great this group is. From first contact to settlement, they were helpful and diligent. They made everything simple, and did the heavy lifting behind the scenes. If you need someone to go to bat for you, this is the place to go. I had used up all my resources trying to get resolution from a manufacturer, and was beyond frustrated at everyone. The process isn't instant, and there's no hollywood drama scenes, just lots of smart people doing hard work! These guys and gals are legit! Hopefully I never have to use their services for another vehicle lemon law, but I wouldn't hesitate to cal them again. I highly recommend them. I would give them 10 stars if I could. read more

I needed help with my 2022 Chevrolet Silverado 1500 (Refresh model) Diesel, Due to check engine light kept going off dealerships weren't much help. So I searched for help, and after some research I found them on the BBB website with 5 stars rating and I gave them a call. Lina and Nick were very helpful and had a lot of communication. Most importantly they helped me out and I'm very happy with there service A++ read more

I bought a 2017 Ford F-250 from a local dealership. 3-months later, it's was towed to the dealership because it would not start. Frustrated that the handshake the sales manager gave me when I bought the truck, basically meant nothing to him, the dealership or the management staff. My truck sat in the service bay for 45-days with the answer of, "we'll get to it when we can" That's when I decided I needed help from a professional. I contacted the Lemon Buy back office of Jon Jacobson, and spoke to Lina Nahhas. Lina assured me that as the office manager, and with assiatnce from her staff, Verronica, Lisa, Cindy and the attorney, Nic Dillavou, they will do whatever they can to help me. All I can say is, THANK YOU ! The service I received, the communcation from the staff, the organization and genuine great and friendly customer service was the best, and I truly 100% appreciate it and I am very greatful to them. Rudy and Rebecca read more

I called of the office of jon jacobs because I had recently bought a new 2022 Mercedez s500 that had so many problems within the few months of owning it. Lina took care of everything and was so professional. I was so impressed with her work ethic, she was on it right away. After taking the vehicle back for the 3rd time in 2 months we proceeded to return and the whole process was smooth. We ended up getting our money back plus extra on top for all the headache the dealership made us go through. what a great experience, thank you Lina! read more

Wondering why they have all 5-star reviews? Well, let me tell you a story... This law firm was probably the only one in the lemon business in the Bay Area that: 1. had a clause basically stating that the retainer was mutually drafted after they provided us with their template - what a joke!; 2. when reached out to to hammer out a few details denied ANY change to the agreement, again to the one "we mutually drafted", and they provided us with; 3. basically wanted to seize our rights to decide on when and on what conditions to settle our case with our manufacturer; 4. and lastly the one that apparently wanted no information on a case to reach the public if retained including posting on some social media or make reviews. This would allow them to do whatever quality of job and still retain a great online review history. As no one may post anything unless they would provide otherwise. Well, here you are then. Look at the 5-stars and their value one more time again, dear reader. We wish the company a less secretive business in the future and probably more cooperation with clients! read more

If you are looking for a firm to help with your vehicle and lemon law THIS IS THEM!! The team was extremely professional and so pleasant to deal with! We were having issues with our 2017 GMC Sierra truck and had a friend who had similar issues prior to us and HIGHLY recommended this firm to us! Lina Nahhas and the team were so amazing to talk to! She is honest and gets straight to the point! There is no beating around the bush with them! The team worked around the clock to help us and settled our case sooner then we had expected (all cases are different of course). You can tell they put their all into it and are top notch!! Lina explains everything in detail and always took her time when speaking to us. I found her to be so easy to talk to as if I was talking to a friend! They don't BS and really do work so hard at what they do! They actually CARE about you! I felt the same when communicating with Nic Dillavou! He was prompt in his emails and made everything so easy and smooth during our case. He ALWAYS responded right away and never left us hanging. The team together made a difference how how I view law firms who deal with lemon law cases and I could not recommend them enough! read more

I recently reached out because my car was a lemon and they helped me a lot. They won the case and I was very happy with the service they provided. Nic was a great help I really appreciate how professional he is and how he always gives you updates. I definitely recommend! read more

I'm beyond grateful for how fast and efficient the office of Jon Jacobs was with my case. True professionals that care about you. They had my best interest at heart and wanted nothing but to help me. I was able to come to an agreement with their assistance and I couldn't be more grateful and appreciative. I also want to mention Lina who was amazing and always had time to answer my questions and assist in every step of the way. Thank you. read more

The law offices of Jon Jacobs was nothing less than outstanding during my lemon nightmare! They have great communication skills, always ensuring I was up to date on where the process was at. They ensured that I got the money I deserved from the manufacturer with little stress and within a very timely manner. I have no complaints at all. Everyone at the law offices of Jon Jacobs was always friendly and helpful whenever I needed . So if you have a lemon and are looking for a lawyer do yourself a favor and call the law office of Jon Jacobs. read more

I had a car that spent 35 days at the dealer for a repair and then had repeated problems after that. I called the car maker and did not have any love/luck/sympathy/help (call it what you want) to work something out with me for all of the inconvenience. I found Jon Jacobs doing an online search and they were very responsive from the first phone call. They had to really fight with the auto manufacture to get what the law says I am entitled to but they persevered and reached a fair agreement. One of the best things I can say about using this law firm is that they communicated with me during each step in the process and always took my calls. I have found in the past that it is rare to have good customer service from a lawyer but I really can brag about this office and the attorney assigned to my case (Rene Dupart). There is no doubt for me, this is a five star company and I am so thankful they ended up being my choice. read more

After the Purchase Back settlement agreement, Guisela helped and guided me on each step to prepare for the vehicle turn-in. I finally returned the vehicle to a local dealership on October 1st, 2018. Today I received the settlement funds wire transfer confirmation. Everyone in the Law Offices of Jon Jacobs is great to work with. I would highly recommend this Lemon Law firm! read more

The team at the Law Offices of John Jacobs were absolute professionals. My experience was smooth from start to finish. They were knowledgeable, timely and took the time to listen. Each person I dealt at varying levels of the office made it very easy to work through my case. Mike and Lina were especially notable. And most importantly, my case was resolved in my favor, very quickly. I'd highly recommend the Law Offices of John Jacobs. read more

I have 2020 Chevrolet Silverado 1500. While on a road trip the torque converter started acting up. Upon returning home, I took the truck into the dealership. The dealership had my vehicle for 2.5 months while GM tried to source the parts for me. All the while GM was making promises about giving me a protection plan for the vehicle upon return of the vehicle. Once the vehicle was returned, GM informed me they were no longer going to honor the promise for the protection plan. At this point I reached out to a lawyer friend who pointed me in the direction of Chad David. Working with Chad and Lina was a pleasure. Both were pleasant and professional. The process was simple and well lined out by both Lina and Chad. I cannot thank them enough for holding my hand through this process. A fair settlement was reached with Chevy allowing me to keep the vehicle and receiving cash, as well as taking care of the lawyers fees. read more

This is a great team and they really get it done ! I was so satisfied with my results. I highly recommend this law firm.

Update: Ryan Gomez negotiated my case to a settlement and took care of all necessary requirements to get my full payment for the vehicle returned to me. I have nothing but respect and appreciation for this law firm, their attorneys, and their support staff. read more

In the summer of 2019 I honestly thought I was going to be stuck cruising up "that" creek without a paddle. I was experiencing some very unpleasant & frustrating set backs with my purchase of a BRAND NEW 2019 MESA Ridge BHS, within weeks of owning it. Then months went buy and I had had more & more problems. That's when I found Lemon But Back.com. The staff I met locally (pre-pandemic) and virtually via zoom & phone were over the top amazing!! I really can't begin to thank Chad David and all the others at Lemonbuyback that were able to help me recover the losses associated with my 2019 Mesa Ridge BHS. Even with the pandemic hitting all of us so hard, this team kept at it and a resolution was obtained. I am so very thankful and blessed to have the help from Lemonbuyback.com. Thank you, Chad David and all persons involved in this journey to a resolution. read more

If you know close to nothing about the Lemon Law and/or obtaining legal help, call Jon Jacobs' office. After about a year of battling Ford over my 2013 Ford Focus, a friend suggested I contact Jon Jacobs. I didn't consider myself a "get a lawyer" type of person, and knew nothing about how that process worked. I checked out their website and went from there. I am so glad I did. Jon Jacobs and his staff handled my case and got me the best possible outcome, without me ever even having to come into their office. They were very clear about how the process was going to work from beginning to end. I never felt out of the loop and my questions were always met with patience and knowledge. As I stated, they got me the best possible outcome and I'm now a happy Mazda customer. Keep in mind that to obtain the best possible results (in the most timely fashion), you must provide the staff with all the required documents they need to proceed with the case. Winning takes effort and participation from both sides. read more

I apologize in advance for not doing this sooner, but this law firm was awesome and they fought what I felt was a losing battle against Nissan on my behalf. I purchased a Nissan Versa lemony lemon and in 2016, with Jon Jacob's law firm's help, I won. As I look back, I have to give credit where credit is due. Life got a little crazy after the victory, but I'm so grateful! Thank you so much! read more

Very happy with the time the case took, they settled very fast! I recieved what I paid cash for my Chevy Volt and can still keep my car! The staff was great! Attorneys Chad David and Rene Dupart along with the manager Lina were very professional! Definitely recommend coming to them if you have a lemon! read more

Today I Googled Lemon Law Attorney's in Sacramento / Yelp and found Law Offices of Jon Jacobs and saw all these great customers reviews, so I decided to call them and talked to Enrique, he very professional and answered all my questions and tomorrow I will be sending all the information they need for my LEMON Tahoe that's been in for the same repair 8 TIMES and still has not been repaired. Hopefully they will take my case. read more