Wow wow wow!!! Where to begin?…read more Jeff and his team made financing our first time as painless as possible. And since my wife is self-employed, that is DEFINITELY not what we had expected! We found Jeff because we were considering a home that needed a renovation loan. We ended up purchasing a different property with a conventional mortgage, but we stuck with Jeff and his team because they had been so amazing from the start. From answering ALL of our many questions, to responding within minutes each time we reached out, to anticipating and heading off potential underwriting issues to avoid unpleasant surprises, they couldn't have been more helpful and professional. This team has true expertise! The PrimeLending team was so friendly, and genuinely excited for us as new Pittsburgh residents. They even went out of their way to coordinate an outdoor closing appointment amidst COVID concerns, and did everything possible to make sure we felt comfortable. Now that the process is over, we'll miss talking to Jeff, Katie, Anna, and Joe... some of our first friends in PA! If you are looking for a lender who truly cares about you and has your best interests at heart, look no further. Thank you for everything!!

I have been meaning to take time to write a review for Jeff Philbin and the Prime Lending team for…read morea long time now--and it is far overdue. The home loan world can be a foreign and imposing place. I feel very lucky that Prime Lending handled my loan, especially under the circumstances. As a first time home buyer, I was completely green to the process. I couldn't have asked for a better company to guide me through. With Prime Lending's help, I was able to take my home from a complete dark and dank gut-job to a warm, inviting space that people compliment the moment they enter. So, when interest rates dropped and I wanted to shoot for a lower monthly APR, I went back to Prime Lending. My refinance loan spanned the first year of the pandemic, when I unexpectedly and suddenly became unemployed. We had already gone through 99% of the process when this happened. Jeff was incredibly sensitive and understanding. Since I had already paid for a home appraisal, he said he would not charge me again when the time came. He kept his word 7 months later, when I was back to being employed in the fall and we once again started the refi process. As fate would have it, I got a better rate--so there were some silver linings to waiting, as well. In a business where money can make people jaded and unpleasant, Jeff is quite simply an honest and kind person. With his leadership, he fosters a team that instills confidence that you are making the right choices and can trust the people handling your loan. In general, Jeff's team was upbeat and responsive, and took the time to answer questions along the way. I would not hesitate to go to Jeff again or strongly recommend to others. Thanks Prime Lending!

MAKE DEB YOUR REALTOR. She's a tireless advocate for you!…read more I was referred to Deb by friends in 2016 to buy my first house in Pittsburgh. Deb was on board with my priorities, and to boot, Deb would help mind my toddler while I looked at houses. Unfortunately, I got divorced in 2018, and Deb helped me efficiently sell that first house. I just bought my second house with Deb. As the first time, she went above and beyond to make sure I got the house I needed AND wanted. Deb tailors real estate experiences using her experience, knowledge, and network to get the optimum outcome for her clients. So I'm serious, MAKE DEB YOUR REALTOR. She's the best.

Deb was amazing from day 1. She assisted us every step of the way in being first time homebuyers…read moreand we would recommend her time and time again. She showed us MANY houses and then advocated for us to finally end up where we are now. She is a superb realtor and anyone would be lucky to be able to work with her.

Tony is very easy to work with, he answers all your questions quickly and gets the loans closed! I…read morehighly recommend

As a Realtor and a Prospective Home Buyer, I can not recommend Tony Harden and Veritas Mortgages…read moreServices enough. Veritas makes the home buying process completely stress free. Not to mention when it's crunch time, Tony gets results. This is where you go for a mortgage, whether your a first time home buyer, or an investor. Tony Harden has experience, is very professional and answers calls day and night. If you go to a bank or large company you feel like just another client. When you go to Tony you feel like someone is really looking out for your best interest.

HH Insurance Services was exceptional in helping me with a tricky situation in finding auto…read morecoverage for my step-daughter who was barely Insurable due to her claim history. They continue to shop the rates each renewal period using their great technology to help save us some money!

This rating is coming from a place of extreme frustration and total anger ! We have been in our…read morehome about 6 months and started to notice a gas smell around our gas cooktop. Our plumbers happened to be coming next day to do some maintenance and they did check the gas lines in and out of the house and found absolutely no leaks. I am an agent and have always recommended a warranty to all my clients but have never been on the side as a buyer with a serious appliance issue. The gas smell wasn't always present but we noticed in February it was back and very strong. Called HSA after seeing the cooktop was covered but the print is so very small it's tough to actually see the fine print with normal vision. They sent an appliance company that we paid $100 for the service call. The guy was at my house for 5 minutes and said it was the gas regulator and he would replace it and come back I stopped using my stove before this because of the smell and the gas was turned off. Our appliance guy came back about 2 weeks later and replaced the part and turned gas back on and closed our service request. I went to use the stove (finally ) the next day and immediately smelled the strong natural gas again I reached out to the appliance company and they never got back to me so I called HSA and was told it was now a plumbing issue and the appliance company was out of the picture. A plumber was sent over a week later and he found a gas leak in the cooktop burners so gas off again and now back to appliance company to get new valves for the burners. It's now two months since I have had a stove to cook on and its was only going to get worse. Yesterday I received a call from a very rude and abrupt woman to inform me the parts for my cooktop are no longer available ! I didn't know how old the cooktop was when we bought the house but parts are discontinued. She then said the valves can be rebuilt with various parts the would take up to 14 weeks to be available to repair the stove. So another three and a half months until I can have a working cooktop. I told her I thought replacement might be a better option and faster since parts are already unavailable. She simply said my only option is to wait the 14 weeks or take a parting gift of $260. 00 that was the amount of the parts required to fix the stove. I spoke to 5 different people yesterday and one was worse that the next. They kept transferring me to people who insisted my stove can be fixed This is the worst customer service and company I have EVER dealt with after being promised our issues would be resolved. I do not have a stove and will never recommend a warranty company to any of my customers or friends They are NOT in the business of resolving any issues for buyers and sellers They are worthless and misleading in their claims to help anyone. Their entire platform seems to be collecting money for the service calls then the zombies in customer service enjoy denying any coverage at all. I spent $200 for the service calls and now they have offered us $260 as a resolve to close our claim. Beware and be smart and know what to expect ..... Nothing !!!!!

Our daughter had just started her first summer job and my wife and I wanted to get her, her own…read morebank account and debit card. We both have banked with PNC Bank for years so we chose them for our daughter as well. My daughter and I walked in and were greeted by the front desk person who asked if we needed to be helped. I then told her we were there to open an account for my daughter. She went and got Anita who walked us to her office, offered us water and told us about the different options we could chose. One nice thing is that our daughter is in high school so she qualifies for a free student account with no monthly fees. We decided to go with a Virtual Wallet account. It is linked to my account as well so I full access to her account and can go into her account and make transfers and was even given a separate debit card that I can use to deposit or withdraw money for her from her account. One thing I love about this particular location is that they can instantly make you a new debit card if you ever lose one or just need a replacement. Once my daughter's debit card was made Anita had her create a PIN to use it at the ATM and a log in and password to log in online. Once that was done Anita gave my daughter a $1.00 check to go out and deposit into the ATM. Once she got the hang of it we also deposited one of her pay checks. Anita was very patience and answered every question I had. I highly recommend PNC Bank and this branch for any banking needs you may have.

Soooo I came in during my lunch break to change my last name. I was greeted at the door and told…read morethat I would have to be seated and wait for someone to become available. I sat for 20 minutes before the lady who finished with a customer went to lunch (must be nice) and I continued to wait to be seen. This was my worst PNC Bank experience for a branch that was not very busy at the time. My advice don't come during your lunch as they won't be helpful and you spend most of the time waiting unless you are seeing a teller.

This company merged with my old mortgage company this month. I sent my payment to my old company…read moreand in the letter I received PHH mortgage company said that they won't treat any payments as late durning the 60 day period. Well I was reported by them already in the 14th of April to the credit bureaus. In the letter it also states that can't take payment till April 7th when the website is up. This company has been extremely aggressive and has lied about the grace period. I'm disgusted with this new company that has taken over my mortgage loan and has treated me badly. I don't recommend this company and I suggest that you all avoid them at all cost. Disgusting immoral aggressive tactics don't make for a great company that lies. I have no choice but to be stuck with them because it was transferred without my consent.

I never write reviews. EVER. This is by far the worst experience I've ever had with a mortgage…read morecompany. Their website works intermittently and I was on hold for an hour to speak with customer service after my loan was transferred to PHH. I was unable to make a payment without being charged a $7.50 service fee. I could not do it by phone nor on the computer without this fee being assessed. Supposedly I will be able to make a payment only after I choose the paperless option. Once I did this they told me to try again in 48 hours. I've never heard of such a thing...charging people to make a payment. Terrible terrible company to interact with.

As first time home buyers, we were a bit in the dark about next steps. I spent some time looking…read moreup local companies, corresponding Google/Yelp reviews and submitted a few inquiries. Within an hour, I received a call from Nancy who was warm and informative. She sent over an electronic quote promptly and we decided to proceed with LandQuest Settlements as our closing agent. The process with Nancy was seamless, with everything happening behind the scenes. Nancy was the consummate professional and closing day was a breeze. Highly recommended!

Nancy was absolutely wonderful to work with. My fiance and I were first time home buyers and…read moredecided to purchase a "for sale by owner" home. Nancy kept us updated on our next steps, and she was very professional and organized. I highly recommend her!