Worst company to get a home loan through, misleading, not straightforward and drops your loan 3…read moredays before closing. Never again!

My experience with David was exactly what I had hoped for. Never did I feel unsure, reluctant, or…read moreoverwhelmed. On the contrary, financing my home with David was as simple as the process could allow. Although I had never bought a house before, I felt confident from the first meeting that I had chosen the right mortgage lender in David. Communicating with David and his team throughout the process was a pleasure. He was clear, concise, and quick -- you could even say dogged. I rave about David and his folks at Fairway and will use them again the next time I'm in the market for land or a house! Just call him.

Working with The Tipton Team - Benchmark Home Loans was an incredible experience! As first-time…read morehomebuyers, we had a lot of questions about the process, and they took the time to explain everything clearly and walk us through each step. Everyone we spoke with on their team was so kind, helpful, and genuinely cared about making sure we felt comfortable and informed. The entire process was incredibly smooth and fast -- much quicker and easier than we ever expected! When we decided on a Sunday that we wanted to put an offer on our home, Jonathan was quick to give us a call and talk through the next steps, making sure we were ready to move forward. We are so grateful for their support and highly recommend The Tipton Team to anyone looking for a lender that truly puts their clients first!

We highly recommend Jonathan Tipton and The Tipton Team - Benchmark Home Loans for a smooth process…read morefrom pre-qualifying to close. We're 5000 miles away in Hawaii and yet there was no lag in communication and they made the process so easy, I managed to fill & sign most of the forms from my phone. April was especially helpful and prompt with answers to all our questions. The videos from Jonathan were a nice touch since we couldn't meet in person. Thanks for making our home buying a positive experience! Jim & Veronica Kinney

I wouldn't recommend doing business with Zack, I had a bad experience with him. There are so many…read moreoptions in this car salesman industry, I suggest shopping around.

Zack and his team did not disappoint! They are knowledgeable, attentive, effective, and…read morepersonable. Zack explained the process, what was needed, and always kept me apprised. We closed on time and are delighted with our new home!

This is definitely one of the best lenders you can work with. Very personable, honest, and…read moretrustworthy, and their depth of knowledge in the industry is unparalleled in my experience working with several lenders. They have a lot of options for helping people like business owners who may not have simple tax returns. Where other lending companies would probably have struggled, they were able to make things work. On top of it, they're super friendly and just the kindest people you could hope to work with. They genuinely care about you and want you to get the highest level of service, something quite rare these days. Highly recommended!​​​​​​​​​​​​​​​​

We have no doubt that Kim Alexander Johnson is the best mortgage lender in the Johnson City,…read moreTennessee area. When my wife and I visited with the intention of relocating from California, we were very fortunate to see Kim's advertisement featuring her extensive VA loan experience. We went to meet her at People's Home Equity. Kim quickly had us a pre-approval letter for a VA loan home purchase, and she put us in touch with an outstanding real estate agent. Getting a VA loan approved and closed on time can be a a very stressful process, especially with recent changes in procedures. Kim and her team, including Kim Pennington, expertly advised us and worked with us to submit the required documents and paperwork for the VA loan and appraisal. Kim worked late hours and weekends and was on top of the situation every step of the way to the successful conclusion. Throughout the process Kim was extremely professional, responsive, supportive, warm and good-humored. She was a joy to have in our corner. Her unwavering commitment made out home-buying dreams come true.

This is the worst bank I have ever used. We have banked here for over 17 years and in that time I…read morehave never dealt with a more incompetent set of employees in my life. Examples are numerous but let's start with we "tried" to open accounts for our kids and teach them money management this bank could even set up the account. We tried to transfer and small amount to get the account and they didn't do that. Well they did one but not the other. Here is even a worse case their mortgage lender Andy told me it would be no problem to get a construction loan and when the time came to do the loan the uppers said no. I'm mean I'm A paper and this idiot basically wasted my time and I had to struggle to get another loan. Ps a full 3/4 of a point lower also. Here's another case they couldn't even wire transfer money to my sister without it being a ridiculous headache for me. She was closing on a house and need some quick assist. This wire transfer took 3 days and my sister almost lost the house. The cards they give you don't work out of state so if you need actual cash heads up don't travel with a SECU card and expect to be able to take out cash. The cards for my kids accounts never work even though I called in person while I was at the bank to make sure they were working properly. Basically I will be spending the day moving all my auto payments and banking today because the bank just sucks. Seriously state employees, of which both my wife and I, should sue this bank for the tarnish of state employees reputation they slander and devalue with their incompetence. Seriously those with real banking need avoid this bank!

Terrible branch of SECU, which is unfortunate as the Credit Union is excellent everywhere else in…read morethe state. I had a card go slightly delinquent on payment. Instead of reaching out via phone or EVEN certified mail they mailed three letters to an address I am at only part of the year and then cancelled. Of course they were able to call to collect after the account had been closed, and also ACKNOWLEDGED that they were supposed to call between every letter and had not, but still refused to reinstate the card, stating I would have to apply for a new credit card. Will be moving my money out of SECU all together thanks to this branch. Like really, how does my bank have better customer service and less predatory practices than my credit union.

My husband & I are blessed to have been referred to Chad Berry as our lender! We won't have been…read moreable to purchase our very first home had we stayed with rocket mortgage. Chad was very courteous, professional, answered all our questions, and was extremely helpful since this was all new to us, and went the extra mile or two to get us ahead of the game in this unforgiving house bidding war in today's market. You want to buy a house? Chad is the man! How many lenders do you know who would drive out of town on a Saturday morning to meet you and get your paperwork started? No one I know of but Chad did to make it easier for us since my husband and I had opposite shifts. Seriously, this man can help close on a house in 32 to 35 days!

This group is a joke. They will ask you for paperwork all the way till you are closing. They will…read morealso sell your account to another lender and you won't find out till you sign on your property. You would think you were the first mortgage they had worked on. They didn't actually even come to closing either. Michael Worley is a shyster so do yourself a favor and go to another company.

Last year, my wife and I were looking to buy a home. We went to the local credit union and to…read morebanks, but they said they couldn't help us because we were retired. We found Jeremy Livesay and went in for a consultation. Turns out when you get the right folks involved, getting a loan for a home is pretty easy. We were in Tennessee at the time, but he covered the loan for our home in NC. Jeremy also covers other neighboring states. Very easy to work with.

Sarah Leone is the best mortgage agent I have ever met - her attention to detail, superior…read moreexpertise, and incredible rapport she easily establishes are tremendous assets.  She is a pro-active communicator - giving weekly status reports and jumping in with incredible turn around at all times including weekends! She diligently crunched my numbers and showed me as qualified where my primary bank fell through, she walked us expertly through a complicated foundation issue discovered in the appraisal which otherwise would have been very stressful, and she educated and advised me on all the options of when to lock in the best rate and how to lower it or the potential PMI. She gave me high and low scenarios depending on anticipated appraisal and responded to all of my needs patiently and warmly. Her assistant Cameron was tremendous as well and reached out via phone and email and kept the ball rolling with ease. The whole experience, coupled with our INCREDIBLE and highly rated real estate agent Nick Hinton and ace assistant Renee Oullette was a phenomenal experience of partnership, teamwork, and success! We plan to use them all for all of our needs on our two homes and on any refinances or purchases we ever make!

Sarah was extremely helpful and patient with my newbie questions- way easier to deal with than…read morefolks I had talked to at national mortgage lenders. She asked the right questions to find out what I needed and I honestly felt like she was looking out for me and earnestly invested in my home purchase. Super positive vibes. I would recommend to anyone, especially first time buyers like me. Made the process feel pretty natural and I left feeling like I had a pretty good education on the whole process. I have recommended her to friends and acquaintances already.

This Team puts the client first, and makes an exciting process calm and enjoyable!! Their…read moreefficiency for our needs was unbelievable. Their response time and efficiency was something you never see, and their knowledge and helpfulness really got us the best deal possible. Nobody does it like they do!!!

Andrea Kindley and her team are the most efficient, quickest working company I've ever dealt with…read morewhen buying a home. My husband and I were so pleased with their professionalism yet compassion for our needs and our timeline. They made a somewhat stressful experience, because of the seller, a wonderful experience. We will always be thankful!!!

Cathy is a total pro. She is extremely responsive, clear in her communication, and really knows her…read morestuff. Bridgette was also a pleasure when I called the office. I really appreciated PlumDog's professionalism during the stress of buying a home. I also love that they donate $50 to local charities when they close a loan.

We closed on our house today. Missy Baker is awesome. She answered all our questions throughout the…read moreprocess (we were acquiring a USDA loan), responded to our calls and emails promptly, and really went above and beyond on our behalf. She's very personable and knows what she's doing. She guided us through the whole process. She's very thorough in her work. If we ever buy another home...we'll definitely use her as our mortgage broker again.