I cannot say enough great things about this office! The front staff are so welcoming and friendly!…read moreThe hygienists and assistants are so wonderful and make it such a calm and enjoyable experience. I truly felt like I was being taking care of and listened to the entire time. Dr. Hahn and Dr. Driscoll are absolutely amazing! Fantastic at explaining and providing all the answers you need in an understandable way. I would recommend them to absolutely everyone I know, and have been doing so lol.

I used to hate going to the dentist. I would dread my appointments, but with Rhoades Family…read moreDentistry it's completely different. These ladies are amazing! Everyone in the office is beautiful inside and out. I have never waited more than 2-3 minutes in the lobby before being called back to a room for my appointment, and once I'm in a room, I'm treated with so much kindness and comfort that I forget I'm even at the dentist. Everyone who works at Rhoades is incredibly well trained, gentle with their tools, and they explain everything that is happening thoroughly as it happens. In addition to the amazing ladies who work at Rhoades, holy cow they have top of the line equipment! From the X-rays to the cameras to make molds for crowns...(that's right-no more mushy mold making in your mouth!) they have the newest and best equipment. Bonus-they have every movie every made available for your viewing on the ceiling flat-screen. So if you're feeling like Napoleon Dynamite might be your jam while getting your new crown, this is your place!

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Son had wisdom teeth extraction. They did not supply a quote until 2 days prior to procedure, even…read morethough I requested one twice, several weeks in advance. Any time I needed to call them, had to call multiple times due to no one answering phone. On day of procedure before starting, discussed an impacted tooth and that they could expose and move said tooth since they were already in his mouth. They never said it would have an additional charge until after the procedure was done then said they would advise of amount after sending to insurance. 1.5 weeks later I get a bill for nearly $1,300.00 which was more than I paid for the 4 wisdom teeth to be removed. They refused to discount the additional charges, which were not covered by insurance. They only supplied a little gauze for after care. Other surgeon offices provide enough gauze for full aftercare as well as ice packs. I was treated as if this place only wants your money, they do not care about the patient or treating people like human beings. They also switched the location from where I made the appointment, but no one told me this until the day before when they called to go over what to do before coming in.

I've had a wonderful experience with this office! Dr. Yip did my filling, and the entire procedure…read morewas quick, comfortable, and painless. He took the time to explain everything and made sure I was at ease throughout the appointment. Gail and Thao have both done my cleanings, and they are absolutely amazing. They are gentle, thorough, and always make me feel comfortable. Everyone in the office is friendly, welcoming, and truly cares about their patients. I highly recommend this team to anyone looking for exceptional dental care!

This place has very nice and welcoming staff, new equipment, and is very clean. Unfortunately, I…read moredid not have a very positive experience getting a cavity filled by Dr. Yip. He is very efficient and great at his job but needs better communication with his patients. I was given information very quickly and was not given much time to feel comfortable before the filling. The process I went through was too fast for me and uncomfortable to the point that I started crying. I understand that cavity fillings are inevitably an uncomfortable process to go through, but I believe that this bad experience could have been avoided with better communication and patience. I did not feel secure and I will not be returning.

I'm in the Army going to the Command and General Staff College at Fort Leavenworth for this year…read more They don't allow us to miss very much class time, so finding a "one stop shop" for my dental needs was extremely important. The dental office on post lost my trust after the dentist there and his assistant (who are super nice BTW) dropped instruments during my appointment to get a temporary crown. Not only that, but after 3 days the temporary crown fell out when I was eating a sandwich (not something that was even that hard)!! Additionally, when I called the Fort Leavenworth clinic about it, they said that having a temporary crown fall out after 3 days was normal! I just don't see that as being the case. All these shenanigans was after getting referred for a root-canal that should've been followed within 3-6 weeks with the temporary crown. Fort Leavenworth forced me into the above appointment 7-8 weeks after the root-canal and basically told me "tough" at their front desk and to "just be careful" with the tooth that just received the root-canal. Needless to say, that's when I started wondering if I could go somewhere else. The on post dental clinic is severely lacking in customer service at their front desk and a level of competence that I'm comfortable with. After calling TRICARE (insurance) for my procedures, they gave me a list that I whittled down to a couple places. I eventually chose Olathe Smiles Dentistry because they could do all of the procedures I needed AND do them all in one day with NO follow-up appointments (pending any unanticipated complications). The dental clinic (Ebony) on post very begrudgingly set up the referral for me. No one likes confrontation, but I am SO glad I put an end to my suffering at their hands. Olathe Smiles Dentistry was great from when I checked in (Ebony screwed up the insurance referral paperwork that Olathe Smiles front desk ladies fixed PROACTIVELY), to the assistants and the doctors. First, I saw Trish who works with the periodontist Dr. McKenzie. She got me x-rays and helped out during my root lengthening. "Root lengthening" really should be called something else because it's when they cut out gums from around your tooth and sometimes grind down bone. I was nervous going in. However, both Trish and Dr. McKenzie were hilarious and their conversations REALLY set me at ease and took my mind off of the procedure. Immediately following that appointment (same day) I moved from one room to another for the permanent crown to be put in. Dr. Rawalt and Benita (I think) were the ones helping with that. They were both great as well! I can't express how thankful I am to go to one place for fixing the shenanigans related to that one tooth. Even with a sore jaw right now, I am extremely relieved to have gotten the procedures done by a staff that was not only VERY customer service oriented, they showed empathy through distracting and hilarious conversation (anthropology, Star Wars, toddler hyjinx...), and they were competent as well as efficient. Thank you, Olathe Smiles team! You all are great. I don't like going to the dentist, but if I have to do it again, I will definitely come back!!! -Captain Stear (US Army)

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

I absolutely love this dentistry! Everyone is always so nice and they all explain things in a way…read morethat's easy to understand and doesn't sound scary. They have a wide variety of payment options and payment plans and they're all easy to set up! They really take care of you and care about your dental health.

If you ever hear the term "preventive maintenance" here, RUN!! I went here as a young kid in my…read moreearly twenties out on my own. As a dumb kid I took the docs word for what he was telling me. Unfortunately, every routine visit I was being told "we need to do some preventive maintenance." This led to what I feel was 6 pointless root canals and 6 crowns on some of my back teeth. Unfortunately it took me 6 root canals, 6 crowns and thousands of dollars before I realized this guy was just extracting money out of me! I have since been told by multiple dentists that root canals are not "preventive maintenance." I am now dealing with the aftermath of having so many crowns and root canals on my teeth leading to costing me even more thousands of dollars to have them replaced and even a couple pulled and tossed in the trash. Save yourself your teeth and your money! Do extensive research on the dentist you choose.

Love love love this place! This is my 2nd bi-annual checkup and I will continue to look forward to…read moregoing. If you are looking for the literal best cleaning this is the place. I have had the same RDH the past two times and she does an absolutely wonderful job. I'm not a huge fan of the cavitron and prefer hand scale, and let me tell you this gal made my teeth feel pearly white and clean! Also sweet as pie to boot. Everyone else is great too, but I'm partial to my hygiene visit! Thanks love to smile team!

I have been coming here to see Dr. Ester on and off for years depending on if she is in my network…read more She's a very kind dentists and always remembers her patients. Sadly, I was already thinking of finding a different place because her staff are unprofessional. This was confirmed last week. I couldn't remember my appointment because I usually depend on a text notification confirmation. I didn't get the text until after I called. I called 24 hours in advance to learn it was the next day but I already knew I would need to reschedule for the following week. The lady on the phone wanted to know "what was going on" that I could not come and would just cancel my appointment. Why do you need to know this and why won't you just reschedule? I learned that I would be billed because I did not cancel 48 hours in advance. That's fine however, It doesn't make sense to send a text notification 24 hours in advance when your cancellation policy is 48 hours in advance. You should maybe send it 48 hours in advance so people will know the policy and not get billed when you have not provided a service. That's TACKY!

Had my second visit today, and went smooth and was right on point once again. I had missed my last…read moretwo appointments and Dr. Marengos Staff followed up with once again to schedule appointment and got me in two days later. I have a busy lifestyle and tend to put things off so I can't thank them enough for their persistence. Staff has been super nice and professional both visits. Had to bring my 4 year old this time, and Sarah was super nice and understanding with him being in there. The office is always Super clean and a joy to be in. Found this office from great google reviews, and very happy I chose to visit. Keep up the great work! !

I have been unable to register on the patient portal and have requested assistance twice with no…read moreresponse. Also there has been no prior notification of upcoming appointments. So at this time I kind of frustrated and hoping to receive helpful assistance in the near future.

Amazing team at Capstone. They were super welcoming and helpful. They took the time to explain…read moreeverything clearly and ensured that I felt comfortable through my whole procedure! if you're looking for a dental office that's professiona, friendly, and makes you feel at ease, i highly recommend them!

Excellent patient care. Beth is a very knowledgeable, personable and truly caring hygienist. The…read moreoffice staff are customer focused and very helpful in determining the best plans/options for specific procedures. Highly recommend.