Yesterday I returned for additional tests. It was a big improvement. The receptionist was very…read morecheerful! I completed the E-check-in and it made checking in clinic easier. The technician was such a sweetheart and made sure that I was comfortable. If I were to come in future, I will take my small crochet blanket. It felt cold but the technician tried by putting a towel over me. I guess I get cold so easily. I will not take points off this. The spa robes are cute. There are lockers to store your belongings. There are a lot of stairs if you must do tests upstairs but there are also elevators too. I had a good experience except for being cold. I recommend this clinic keeping warm blankets it helps a lot. But in the meantime I recommend you taking along a favorite small blanket.

Scheduling my mammogram was so easy! They were able to get me in much sooner than I expected, which…read morewas amazing. Everyone I encountered during my visit was incredibly helpful, kind, and even funny. They made the whole experience pleasant and comfortable from start to finish.

I had a disappointing experience with Dr. McCallister during an urgent care visit. She came across…read moreas rude, did not listen attentively, and made minimal eye contact throughout the appointment. Despite me clearly stating that my back was hurting after falling a couple of feet onto wooden stairs, she dismissed my concerns and said I only had bruises. I had to strongly advocate for myself to receive an X-ray, which I felt was reasonable given the nature of the fall. Additionally, she frequently used medical terminology without explaining it in layman's terms. Even when I indicated that I did not understand what she meant, she did not pause to clarify. A friend who works in healthcare had come with me and luckily explain the terminology to me afterwards Finally, while she verbally advised me to avoid heavy lifting and sudden movements, when I asked, she refused to provide any form of written note or documentation for my employer. Overall, I left feeling unheard, unsupported, and dissatisfied with the level of care and communication during this visit.

I don't think I've ever had a bad experience at this urgent care! I have seen both female NPs and…read morethe older male MD. They have truly listened to my needs every time. Plus they are the only urgent care I am able to go through within my network in UP. Proud to have this urgent care in my community and forever grateful of the providers there!

I cannot believe that this company is in business yesterday I brought my son over to get treated…read morefor stitches because on Easter Sunday he was hit by a vehicle on a friend's bike and fell over cut his face open blood pouring out of him. He's only 10 years old and they told us that they could not see him because if he was a minor, this was the MMA that said this this was not the doctor herself or him, but the MA said that they can't do anything about that because they don't treat for that kind of age. My son was already scared enough as it was and for him to have to ride around with his father with a tower holding pressure to it and bleeding and have ice on his face is not correct. I'm very disappointing in this place. I hope the management can. fix this problem. I will not for no one to this place at all is terrible that the company supposed to be before the people to help them in medical field yet you can't even treat my son with two stitches. That's all he needed. I'm very disappointed in this company and will never look to come to this company ever again for help or trust my children or my loved ones with this place thank you to Mary Bridge Hospital that treated by Son and took good care of him. I will not show the pictures of the open wound, but it's only closed up. Add 100 you get a -100 with me I hope people see this and take it serious and really choose not to use them as a provider go to a different place. I don't care if it's any other Indigo get away from me because they can't treat a kids for that that tells a lot about a company.

As with all of the Indigo Urgent Care branches I have been to, this was a stellar experience. I…read morecalled ahead and they put me on the walk-in list. I arrived 30 minutes later, they expected me and checked me right in using my existing Multi-Care profile. Today I have something wrong with my eye. Dumb, but it's my third day of pain and it's been worsening and I'm concerned about infections. I have kids, I can't afford to get sick because I ignored an infection. They got me in and out in under an hour. This feels like a small miracle but this branch just opened and I am not even sure most people know it's here. The staff was absolutely lovely. Kind, patient... when a little girl dumped a water bottle on a PA, she barely flinched and asked someone else to grab her a paper towel on a calm voice. Bravo, Indigo! Keep it up.

Solid and fast service--I was in and out in less than fifteen minutes. I've never gone into a…read morefacility to do an employee drug test before. The staff was professional and made the process effortless without issue. Out of all the optional locations, I'm glad I went to Alliance, genuinely.

I came here for a pre-employment CDL drug screening. Was in and out in less than 15 minutes. They…read morewere very quick and polite. The place looks very clean and modern.

First note that they have two Yelp reviews, the second can be found here:…read morehttps://www.yelp.com/biz/rainier-medical-wellness-and-weightloss-puyallup and provides some additional feedback. And in my opinion a more accurate representation of the disaster of a business you're considering engaging with. Overall experience was terrible. The consultation in general was simply an excuse to push processed, expensive packaged foods like shakes, bars, etc. instead of teaching clients how to eat real food in a sustainable way. I decided not to move forward with the program after meeting with the Dr. Weeks later I received an invoice that brings me to the disaster of their billing. Their "insurance experts" and front office completely miss the boat on accurately explaining the offices costs. When I walked in the gal attempted to charge me $95 (I later learned this was the full cost if I had no insurance, in hindsight I should have simply paid this). I told her I was quoted $45 by the billing team and wasn't interested in paying $95 for a consultation so if it was that vs. $45 cancel the appointment. She went to the back and came back out and said oh year $45. Ok. Two weeks later, after paying the $45 the day of the appointment, I received a bill for $92.88. Which by the way in hindsight NOT using insurance would have been better for me, wish their "insurance expert" had mentioned that when she ran my insurance and told me the cost for a consultaton would be $45. The billing company (they outsource it) was really nice to work with and apologetic explaining they've had high turn over at the medical office and have been having problems with clients not having expenses properly explained. Apparently I'm not the first to have this or a similar issue. They escalated my call back to Rainier Medical who came back and said the costs are listed on the website and I signed something when I showed up that said I'd pay whatever was billed so it was due. I paid the $92.88 (plus the original $45) and am wiping my hands of the experience but hope by sharing others will know to (a) avoid this place, the services aren't worth it and (b) if you do go don't trust the billing/front desk team to be helpful.

After years of slowly putting on weight, I finally said "No More!" My Physician recommended Rainier…read moreMedical Weightloss last June (2019). I walked through the doors at University Place at the end July, scared, anxious, emotional and truth be told....broken. The immediate support I received was amazing. I committed that day, and have not looked back. I have learned that everyone's Weightloss journey is unique. My 30+ weightloss number is another's 100+...or 20+. The emotions are the same, the struggle the same.....and the feeling of success the same when that scale drops. Dr. Sutherland and her staff from the PA's, Nutritionists, Trainers and Office Personnel work closely to provide an overall package uniquely designed to each patient. Being under a Physicians care while in my Weightloss phase helped keep my spirits up during the times I struggled, and the online app and Handbook gave my guidance when I had questions. I have entered Maintenance and realize this next phase comes with new challenges and will require a lifetime of focus and diligence. However with the amazing support from Rainier Medical Weightloss my husband, daughter, friends and co-workers, I am excited to face this New Year (2020)....healthier, happier and stronger! If you are considering a "New Direction"....start now. Pick up the phone, open that door and walk through. You are more of a Warrior that you think.