My neighborhood had Massey install new clay tile roofs on our homes several years ago. All of our…read moreowners were impressed with the professionalism of every worker as well as the quality of work and attention to detail. What became even more impressive over the next several years, was their responsive to any need we had for hurricane damage and errant golf ball damage. This is a company that consistently upholds their reputation and keeps its promises. Nancy Bouthilette

I wish there was a 0 star rating. Massey has had the direction from our Insurance company to…read moreconduct repairs to our home after Hurricane Milton since the week of Thanksgiving. The roof project began today, all other items are either still in planning or discovery. Their ability to work and plan in series appears to be limited. I strongly recommend against using them for medium sized (or larger) projects. They did fix one panel of torn screen on the pool cage (approx. 1.5 months to repair) The team on the roof conducting the physical repair appear competent and professional.

After a year..an unfinished roof job! I would not under any circumstances recommend this company…read more I contracted with them on 8/12/24, I was promised that I would have my new roof prior to rainy season. The permit was pulled in January, old roof removed in March and it has SAT....a year later and still no roof. When asked about the progress each time it's the same answer, next week we will finish. I have heard the same excuse for six months.

Warning! Revising my previous review. Management has changed to rude, impossible-to-deal-with…read moreindividuals. Both roofs have multiple leaks, and the company ignores our concerns, refusing to take responsibility for repairs. Photos attached. Also, get everything in writing--after we signed the contract, they backed out of their initial promise to add a kitchen vent, which was part of the agreement.

A belated rave for the talented, sincere and personable people at Genuine, as they completed our…read moremaster bath several months ago, and it is so beautiful, so luxurious that to say it is a WOW is not nearly enough. Kim listened to all my wishes and needs, and the result is truly spectacular. Entering that room is like walking into a serene spa or the bath of a five-star hotel. Every material used, every detail is special. The craftsman involved were hardworking and affable, open to questions and cleaned up at the end of each day. This is the third room that was renovated by these professionals, transforming a tired, seventies era home into a modern, welcoming domicile. Like the other two jobs, this one was completed on time and within or under budget.

I am a resident in the same building as the reviewer that posted the one-star/negative review of…read moreGenuine Home Builders (GHB). As a result of Hurricane Ian, our address which consists of five small three story buildings, was impacted as follows: flooding occurred in the ground floor where they are eight apartments and common areas. At its peak, the water and associated muck reached a height of between 13-24 inches inside the units, depending on the location. Following the flood, all of us on the ground floor were motivated to clean up, remediate, demo, and begin the process of finding a contractor to restore and refurbish our units. GHB had recently completed the refurbishment of another owner in our complex located on the third floor. That owner was satisfied with the work performed. So seven of us decided to use GHB. As indicated by his review, this owner disagreed with GHB early on. He convinced another unit owner to drop them as well and both used another contractor. It should noted that these two owners did not do as extensive remediation and renovation others and also did much of the work themselves. GHB came to each of the remaining five unit owners asking us if we wanted to continue with them. Some of us were aware of his negative review. The five of us chose to ignore him and agreed to continue with GHB. GHB then met again with each of us individually to go through a budget by category. A list of sub-contractors was also provided although we were instructed we could choose our own vendors if we found something we liked more. We purchased directly appliances, vanities and tiles for small spaces. All five of us have finished our refurbishments several months ago and are back in our units. It is my understanding that all five are satisfied with the work performed. As for my unit, the work was completed in the time frame we desired. It was also completed slightly under-budget. It is quality work. Those are the three most important criteria. As with any contractor, the key is constant and clear communication. My wife and I were somewhat inexperienced due to the scale of the restoration and renovation work, having only done smaller projects. There were mistakes we made in terms of communication and timing of decisions, while GHB could have communicated a few items more clearly. But much of this would not have occurred if we had more recent experience. We were familiar with how to price most of items required for the renovation which is why we were comfortable with the initial budget. Although we would have liked more detail behind some items in the budget, the initial budget was not a surprise in terms of the size, nor when broken down by category. The initial budget they provided was in line with the costs we got from multiple sources, including friends who had recently completed work. Finally, when we did inquire about the cost of making changes in our selections, we did receive prompt feedback as to the impact on the budget. While there is an accounting fee charged every time an invoice is sent, I preferred this "monthly" cadence of invoices as well as the supporting detail behind them. This allowed me to ensure we were on budget as well as confirming my understanding of the charges. Paying the accounting fee for each grouping of invoices was a worthwhile investment for the way I wanted to understand the cost of the overall project. Each "monthly" invoice contained specific labor charges as well as specific charges for materials for demo, drywall, electrical, plumbing, painting, trim, doors, cabinetry, etc., depending on the timing of the work. I could check and validate any charge on these invoices. Any question I had as to a specific expense was promptly answered. On my end, I kept a detailed listing by category of these expenses which I then compared to the original budget from GHB. We had some issues that came up during the refurbishment. This happens in every refurbishment with any contractor. GHB addressed and solved each one. Throughout our project, Lee who was the Supervisor, was very responsive and available to discuss the schedule, work performed by each vendor, and resolution of issues. Whenever we needed to reach Kim, the owner, we were able to get an answer via email or schedule a face-to-face meeting. Looking back, as customers we made two mistakes. The first was in terms of the location of one overhead light which was a pre-existing item we failed to notice that we might have moved 4". Second, the dimensions of a wall/cabinetry in our kitchen was not recalled correctly by us. A remedy was discussed with Genuine Home Builders but we decided not to pursue it. Both of these items are minor. I am glad we stayed with GHB and am pleased with the result, both financially and aesthetically. While I think the rating should be 4.5 stars as nothing is ever really perfect, 4 would be too low,

DC ROOFING IS ABSOLUTELY OUTSTANDING!!! They did a…read morephenomenal roof replacement job! From the moment they started our seamless aluminum metal roof replacement I was beyond impressed with how smoothly and professionally everything transpired. David at DC Roofing has been excellent from the start -- responsive, knowledgeable, honest, and transparent. I chose him because of his abundance of knowledge, strong 5-star ratings, fair pricing, eye for perfection, and his exceptional integrity. Since November 2025 he patiently answered all my questions and followed up regularly. He submitted our Collier County permit the same day I signed and sent the permit number to me immediately. The crew (all direct employees, no subcontractors) is outstanding. They're skilled, efficient, respectful, and keeping the entire jobsite very organized and well protected. Every area -- driveway, lawn, landscaping, and pool -- is carefully covered. There are photos showing the start of our roof replacement to the completed finish as well as the crew actively working and installing the new metal panels. I have included wide shots of the organized tear-off phase, the clean installation of the new underlayment, close-up of the protected garage and dumpster area, workers during installation, aerial of the roof, and front of the house, and rear of the house, etc. After dealing with several unprofessional roofing companies in the past (poor communication and surprise costs), working with DC Roofing has been a refreshing and confident experience. I'm thrilled with how our roof replacement project turned out. IT WAS ABSOLUTELY EXCEPTIONAL FROM START TO FINISH! If you're looking for honest, professional service with excellent communication and high-quality workmanship. On a side note, they did an equally phenomenal job installing our new rain gutters as well, and yes they installed our rain gutters, they did not sub them out!! I highly recommend DC Roofing! You'll be happy you selected them and be thanking me for doing all the research in finding them.

We called DC roofing at the recommendations of our friends and neighbors. David, the owner, was…read morevery honest and charitable when his workers came to give us an estimate. His workers found that our roof had some loose and cracked tiles, and they repaired them for free. No charge for the estimate or the work. We were shocked and relieved since another vendor quoted us over $600 for fixing the tiles, and then another $4400 for additional work he said we needed. A total of over $5,000. David said we didn't need the extra work the other vendor suggested and had his men check to make sure. We highly recommend DC roofing for his integrity and customer service. All our friends and neighbors who recommended him had told us he was a fair and honest guy. We learned from our experience that he lives up to this reputation. When we have problems with our roof in the future, he will definitely be our first call.

Not only did we have to replace shingles, we had to install all new plywood on the roof. King…read moreRoofing was so efficient and very professional. We were extremely pleased with the outcome. Highly recommend them. Pam F.

My new roof is now complete. I used King Roofing several years ago for my first roof replacement…read more They did a great job. And, they have continued the excellent work with my second roof. I have found this company to be honest, professional, and thorough. Work was done in very timely manner, everything was cleaned up at the end of each day, and all care was taken with my property. I highly recommend them.

I have an enclosed lanai that had been suffering leaks along the seams ever since hurricane Irma…read moreripped off the screened enclosure of my neighbor above. I had attempted several times on my own to apply waterproofin. Finally, I had enough and called the roofing brothers. First, they, (unlike many other roofing businesses in the area) we're responsive in getting back to me and scheduling time to come out. I received a quote which I thought was competitively priced and detailed plan. They came out on time, completed the work in a timely manner and frankly saved me from more damage and money by completing it before the next rainy season. They also guaranteed their work for a year! I highly recommend using them. It was a pleasure dealing with Jr and the team, you get the feeling that they take pride in their work and don't treat you like just another customer like some do. I felt like i was in good hands and they cared about my home and personalized service.

George is a really honest man which I think is hard to find in the roofing business!…read moreHe has kept my 30 year old roof going with repairs as needed. I would not hire anyone else to re roof my house.

If I could give this company a zero I would. This company installed my driveways at my new Lenar…read morehome. The Pavers began to separate. The company agreed to "repair" one driveway only. After the repair, the pavers began to separate almost immediately the company continuously. Blames the homeowner for the Pavers separating instead of taking accountability for their poor installation. They came out again last week. I'm attaching the videos below. On the same day, they supposedly repaired the driveways. The pavers were moving as you walk on them already had half an inch gaps in between them. This company is not using the cement barriers that they are supposed to use to install the pavers, they have horrible communication. I was told on Friday that somebody would be coming to my home to repair the poor installations. Nobody ever showed up, of course when I called today and spoke with Betty. She was incredibly rude and told me she was on lunch and can't deal with this at the moment she told me to call Lenar if I want an update. This has horrible craftsmanship, disrespectful office, representatives, and poor communication. Save yourself the trouble and money of hiring these people.

This business continuously calls and leaves me messages in which I have no relation with. I've…read moreasked multiple times to stop calling me. I've blocked their number and they'll use different numbers to call. Christine and another gentleman constantly call and it's becoming a harassment. Please check your customers information and stop calling people who have not had any business with you. If they do not respond, or have asked you to stop calling the number, at least do that that much courtesy of removing the number from your system.

We are so very thankful for this company, and the wonderful people who are apart of it. From the…read morefirst phone call to the entire process there was complete caring, honesty and professionalism involved. Thanks again.

We had an excellent experience having Gulf Coast Roofing replace our roof. Kevin was fantastic at…read morekeeping us informed about every step of the process, and the cost was competitive and fair. Every employee of this company was professional and competent. If you need a new roof in Southwest Florida, call Gulf Coast Roofing!