Super easy experience here. The front desk was friendly, and I was able to snag a next day…read moreappointment without any hassle. It was a little far for me but it was close to the 4/5/6 and Q trains. I went a little after they had opened at 7am and was in and out in no time. My ultrasound technician was so sweet and even gave me a reassuring nudge that everything looked great. Results were sent to my doctor the same day. Also, there are tons of great food options in the area for a post appointment treat!

I don't know the xray techs name, but he was hilarious and made my day :)…read more Everyone was very nice and helpful, I was seen very quickly, the place looks nice and organized. What a fun way to end the year!

Christopher at reception had a nice welcoming smile and made good eye contact. Him and his female…read morecool-tattooed co-worker laughed at my silly jokes (which put me at ease) because I was both VRRY early and VERY hungry. Natalie and her trainee were AWESOME! Caring and professional. My ultrasound was very thorough and NOT rushed at all. So happy! I LOVE THIS LOCATION!

Yesterday was a cold windy day. No matter since a mammogram and sonogram were scheduled. I've been…read moreusing Lenox Hill Radiology for the past 16 years approximately. I've had my ups and downs in this area of preventative medicine. Too much info for this review. After a mix up with an appointment I was fed up and stopped going in my later years. So now the torch has been passed to my daughter. She also has what they call dense breast tissue. In the past couple years she has been followed up more frequently. This type of breast tissue requires a mammogram and sonogram annually. She was given a Saturday appointment at 12:10pm. After the mammogram she was told she needed to return because the doctor doesn't work on Saturdays and needs to do the sonogram. Now she must take off from work and return this week. Why did they schedule it for this time? Plus they close at 1pm on Saturdays! Not enough time scheduled for both tests. Bottom line here are the good points: 1. Professional technicians. 2. Convenient Locations. 3. Accepts all types of insurance. 4. They were good at keeping my medical history. 5. Billing department pretty easy to work with. DOWN SIDE Issues with communication between locations. Miscommunication regarding appointments. I arrived the day of my last appointment only to be told I had cancelled it the day before. IT WASN'T ME that cancelled it. After that I felt insecure about the safety of their information system. PS They did see me that day but I had to verify all my information again. They should have known it wasn't me that cancelled my original appointment! This location: 1. The waiting area is a lot smaller but it's bright and new. Only radiology patients in this area and lots of sanitizer around. 2. Reception employee was very nice. 3. Good suggestion from technician. The technician says she usually brings a little travel deodorant with her which is a good idea. Especially if you're going somewhere after the test!!

It's insane how a "state of the art facility" was unreasonably warm!!! If it wasn't for x-ray tech…read moreSunny which is the greatest I would have left. The place was uncomfortably warm!!!! Sunny gets 5 starts but not the facility.

Zero stars if I could. Long wait, hassle about insurance coverage, dismissive staff. Much better…read moreexperiences at Radnet's other locations, will never return to this one.

This place was great. Everyone is very helpful and my wait was very short. The nurse is gentle and…read morethe MRI tech was super friendly and was constantly checking to make sure I'm comfortable. The best part is that I could choose my own music through the MRI procedure which is annoyingly loud so that's a godsend. Would recommend again!! The only problem Inhave is that there are like 3 names for the place so it's a little confusing when you walk in but they're all the same place.

This is the standard by which all radiology centers should hold themselves!…read more It was easy to make an MRI appointment on their website, and it was easy to call to move it earlier. The receptionists were so knowledgeable, and this made a big difference. They asked for my doctor, the prescription, and checked on a pre-authorization with my insurance. This stuff normally takes 3 weeks, and they helped me get it done in 2 calls over 2 days. Full disclaimer: this was already in progress with another radiology center, but they took this over and got things done. They also gave me a fixed estimate out-of-pocket and through insurance. Check-in was 2 forms basically asking about allergies and metal implants. The nurse and technician were both friendly and professional, and they tried to make the experience as comfortable as possible. My appointment was for 4pm, towards closing, and there was no delay. In fact, they were early! I waited 2 minutes before getting called into the room. It was 3:50pm when I got changed and 3:55pm when I started the exam. I was out of there at 4:25pm. That was also impressive. I am struggling with headaches, hence the needed brain MRI. The last thing you want to deal with is confusing estimates, rude staff, and months waiting for an appointment - that was my experience at NYU Langone. I waited 2 months for an appointment and then had to keep moving the appointment because they gave me 11 different estimates for the same exam - anywhere from $400 to $2400. Again, this is NYU Langone. So I'm really glad I found Carnegie Hill Radiology!!! As a freestanding facility, their cost is also much lower. Several doctors recommended them, and my insurance did as well.

I've mixed feelings because one of the doctors there is extraordinary, but without any warning, I…read morewas assigned a different doctor

The staff is very professional but friendly. I love that you get your results on the same day…read more So if the pictures are not clear it's re-done immediately.

My kidneys may not work, but I do. Which means that I always appreciate medical offices that…read morerespect and work with my schedule. American Access Care does just that. The office is professional and the staff is amazing. This center focuses on all aspects of dialysis access, and they are the best that I have been to in the city. I am always conflicted about reviewing the parts of my life that are related to dialysis. But the truth is, more and more people every day are being affected by kidney failure, and hopefully, if you or someone you love is diagnosed with renal disease, you can read my reviews and know that it is not a death sentence, life goes on, and it go on well. So, if your fistula is acting up like mine, or you need a permcath, this is a great group to go to.

Amazing staff!!! Has a great feel and always respectful to patients and family. By far the best…read morecenter I've had the pleasure of visiting.

Front desk - A+ Kind and courteous. Sonographer - A+ Also…read morekind and communicative. Doctor - A+ Also kind, communicative, and transparent. Waiting area - Quiet and clean. I also was quickly received after completing the necessary paperwork.

This place is great!! I've been to a few practices in the city for imaging and this was by far the…read moremost comfortable and most professional of them all. Short wait time to be seen and the room was clean and large. Shoutout to Nicole and Dr. Fox for really making my experience positive. The staff is friendly and I felt comfortable asking any and all questions during my appointment. I didn't feel rushed at all, either. 100% recommend!

I am confident that the radiologists are competent. I was able to make an appointment without much…read moredifficulty, but finding the place was difficult. I entered on 5th Ave. There were no employees assigned to reception, no customer service. Finally, I stopped a person in scrubs and they pointed me to a narrow down escalator to MC Level. I tried calling for directions several times but couldn't get a person on the phone. Once on the MC level, I went to (the wrong) radiology dept. That receptionist couldn't find my name in the system and walked me over to Nuclear Medicine. Their receptionist found me in the system and gave me good directions. She said she has to do this every day. I finally arrived to a packed waiting room. Receptionists here handle all the paperwork and collect co-pays, but couldn't give me any estimate on when I would be seen. I had my test within 10 minutes of making my copay, about 25 minutes from arrival. The experience trying to find the place and lack of customer service in the building left a very negative impression.

(Having a neck ultrasound sonogram) This place is like going…read moreto the ghetto. It's on 98th st 5th Avenue. But ghetto. Staff loudly chatting with each other .Not working. The front desk security was on a FaceTime video as I stood there and he eventually helped me as his video call was still going. Then the wait for the elevator to the basement was forever. Then the radiology department reception was incompetent.Then u r ushered to another waiting area. Where all patients were morons as the nurses screamed their names out as they just sat there not answering. Luggage was abandoned all over also.