Very professional office. Efficient and on time for my appointment. Good selection of eye wareread more

Dr. Patel does a great job. She spends time with her patients and answers all questions. She is…read morevery thoughtful and thorough. Karen, Of the eye glass fitting area, is great. She has helped me pick out many pairs of eye glasses and sun glasses and has never steered me wrong with my selections. She explains all of my rx and insurance questions. Medina, at the front desk, is such a wonderful addition to the office. She has such a great spirit about her. She greets all of the clients with the best attitude, smile, and makes you feel like you are valued. The whole office is a great experience. I have used them for years and recommend the office.

Dr. Chen is incredibly knowledgeable and stays up to date on all things related to eye health. I…read moredon't just go to him for an updated eye glass prescription, I trust him with my aging eyes, the windows to my world.

My wife and I have been coming to Dr Gore for many years, and have consistent annual exams. He is…read moreextremely attentive and has picked up on a couple of issues between us that required referral to a retna specialist. By catching early and following through I am sure he has preserved our vision as best as could be hoped for. He is incredibly trustworthy and makes great recommendations for lens types as well. I never would not have understood how my progressive lenses would work out without his careful guidance. This is not a "discount" location by any means, but you certainly get what you pay for, and for our vision that is priceless.

Rude and incompetent staff!! I set up an appointment 6 WEEKS…read more in advance and was assured that they took my insurance. The day before the appointment they called and were snippy because I did not fill out the paperwork and was told btw that they did not take my insurance. I don't care how good a doctor is, unless there is an organ transplant involved, if the staff is nasty, I don't have room in my life for them. It is only an eye exam-- I pay less for a hair appointment or cute shoes. I would have gladly paid out of pocket but didn't want to deal with the crusty wench up front.

Cyndi was a natural! She was understandable that I didn't have my prescription on hand. She was…read moreable to take the picture on my phone and get me the glasses to be ordered. It was great!! Recommended! The price was affordable and she fixed the old glasses without charging a dime. While other places charge you for everything.

I buy my eyewear at bj's in Gainesville. They often have sales you can watch for and a decent…read moreselection as well. Kids eyewear have replacement warrantees ...well because you know they are pretty active...and a kid! I love the buy one get one sales too thats a plus in my book. Bring your RX in and pick out a pair. They also do contact prescriptions. Check them out... I will continue to give bj's my RX!!! Give them a try.

Since Target Optical consists of an independent optometrist and a separate eyeglass vendor, I feel…read moreit's appropriate to rate each individually. Optometrist- Dr. Jimmy Chen. (5/5 Stars) I have been seen by Dr. Chen twice in the past two years and he is THE BEST. He is knowledgeable, professional, and patient (no pun intended). Other optometrists try to sell you on bogus refractory mapping exams. Dr. Chen told me from day 1 that they are not accurate and that he doesn't believe in them and doesn't use them. In fact, before seeng Dr. Chen for the first time, I took my son to a different optometrist in the area who recommended a follow up exam with an ophthalmologist based on what he/she saw from the refractory mapping exam. The ophthalmologist couldn't believe the optometrist told us to schedule the appointment since absolutely NOTHING was found. Dr. Chen conducts the same exam manually (i.e., by personally examining your eyes) using dialation. I highly recommend Dr. Chen and wouldn't think of taking my family anywhere else. Eyeglasses - Luxottica (5/5 Stars) I didn't know this earlier but was recently informed that the Target Optical "employees" are actually employed by a company called Luxottica. Google Luxottica and you will find out how big they are and what they do. The salesman (for lack of a better term) did a good job recommending a few pairs of glasses and sunglasses. I knew before my appointment that I was going to get a pair of eyeglasses AND sunglasses. The salesman did a good job of explaining the benefits of using insurance vs using Target Optical specials. Fortunately, I was able to take advantage of both. Overall, I am extremely satisfied with my exam and eyeglass purchase.

We love the Gainesville VA Target Optical. Each member of my family has been there now, and they…read morehave always been very helpful and assist you in getting the best deal with or without insurance. We've had to go back for minor glasses repairs as well and they are quick to help with no charge. I highly recommend Target Optical if you need glasses, contacts or an eye exam. They are a no pressure environment, and you'll be glad you did. I'm grateful we have such a great store in Gainesville, VA!

Best eye exam I have ever had. She is very through and explains all the procedures. Very pleased!…read moreEven found out how to prevent future problems.

Do not go to this place. I went here as a new customer for a yearly contact and glasses exam…read more They made up a diagnosis so they could bill my medical insurance and refused to bill my vision insurance. I also had to have 2 different exams before they would give me my prescription. Their contact lens and glasses prices are not competitive and very expensive even with insurance benefits. If you have to go here, my suggestion is do not allow them to have any of your medical insurance information and do not agree to any additional testing. Just provide your vision insurance and say you only want the exam for contacts or glasses. Beware - they make you agree up front to additional testing most optometrists do not do for everyone.

**Second update, first update and original review below…read more As promised, I always update my reviews. Happy to put this back to 5 stars. My new glasses came in less than a week after the rush order, and the gentleman at the counter (poor guy definitely remembered me) was very helpful and felt really bad about the overall snafu. Glasses are correct now, I can see! Conflict was handled quickly and I'm glad the service level was great despite the obvious frustration! --------- Lord help me...right after my glowing post some craziness happened. I hope it's corrected soon. So I picked up my new, stronger lenses and sunglasses. Upon popping in (with some audible Trouble) my new lenses, I was handed the most painful glasses I've ever worn. They asked ME if my vision changed; can't they look that up? Yes, I say, But this is just extreme as far as changes go and I can't really see well...I was asked a few times by the guys that were there if it was just my eyes needing to adjust and was reassured it would feel awkward and even disorienting for a bit so I took these on good faith and left. I could see much better and easily in the shades, and was hesitant to wear the new regular lenses because it felt like my eyes were crossing and I was on some very strenuous psychedelic trip. After 30 minutes I knew something was very wrong. So I called and said I needed to come back. Lo and behold they take the glasses, place them on what I assume is some kind of machine to test them, they were the entirely wrong prescription I already waited 2 weeks for. THANK GOD I kept the old lenses they offered me, rather than toss them, Or I'd be up creek with no glasses except shades to use. Also, let me just say that I had at this point now worn 3 different scripts in one hour: old, correct, and incorrect. I had a horrible migraine as a result and as someone with MS, vertigo is a commonality and mine was raging as a result. "But your sunglasses are right, right?" I have no clue, they feel different but normal as far as what I expected, should you really be asking ME? I wish they'd taken the time and care to test these out when I said I felt weird instead of sending me on my way. Would've been common sense and saved me now 2 extra trips and more waiting for the correct glasses. A rush I'm told is at least a week, so we will see how fast that means. Coming up on 5 days now. Disappointed that the lackadaisical guys couldn't have made this easier or done more.

Back again and another fabulous experience! This office is the perfect place to go if you get…read moreanxious. Everyone is so kind and helpful and Dr. Greene was her amazing self!

Dr.Goerl is an awesome doctor and human being. Always great with my family and very accommodating…read more I had an emergency with a sudden onset of double vision, Dr.Goerl called me in 10 minutes outside office hours to give me an emergency eye consult. He also cut into his lunch hour the next day so I can be seen. I cannot say enough about how great Dr.Goerl is.

after going to this chain place in haymarket and having the worst experience in my entire life and…read moreI am old as dirt so that is saying a lot I decided to read reviews which I had forgotten to do with this other place. I saw Dr. Goerl had some really good reviews. so I made an appt and my word he was amazing as was his staff everyone could not have been more kind considerate and helpful if they tried. thank you Dr. Goerl and thank you for taking care of my husband as well it was a pleasure meeting you

Completly Misleanding, almost fraudulent! The staff in the office of Dr. Bermel, attempted to sell…read moreme an eye procedure for my daughter. (Ortho-K/Gentle Molding). They quoted me a price of $2,000.00- $2,500.00 for the Gentle Molding procedure. They stated that Dr. Bermel needed to consult with my daughter to give me an exact figure. They charged me a consultation fee of $189.00, and upon meeting with Dr. Bermel, he came back with a fee/price of $7,000.00. He stated that my daughters eyes showed signs of advanced myopia. But he knew that prior to the consultation, because they had just done her eye exam, and subsequently informed me that she was a good candidate for the Gentle Molding procedure because of her advanced myopia. After the quote from Dr. Bermel, I contacted the office manager that origially talked me into the consultation. She seemed shocked about the high quote, and stated she would look into what she could do and call me back. Side note, I didn't get a call back, and I had to reach out to her to only hear that there was nothing she could do. I reminded her that she told me the cost would not exceed $2,500.00 and I should get an opinion from "the best, Dr. Bermel". They refused to give me back my consultation fee even after being shocked about the price Dr. Bermel quoted $7,000.00. Sadly I already purchased glasses with them for my daughter. I was going to continue our services with this office for my whole family, not anymore. I honestly should have been provided a refund based on their failure to provide a price quote within the range originally quoted. This office could care less about you, and more about high pressure sales with little reguard for how their actions seem misleading. Round of applause for Dr. Bermel's office for failure to stand by their word. Oral contracts are binding in Virginia. And perhaps they need to fully disclose prices and not mislead potential customers. I have made a complaint to my employer so they are aware of the misleading sale tactics they used. I have also subsequenlty filed a complaint with the BBB to have them put on notice.

Steer clear of Optometry - Dr. Bermel Gainesville Office. They have one goal in mind and that is…read moreto sell you high priced glasses and then forget you exist once they get your $. A telling sign is the timeshare like assembly line once you arrive. You fill out your paperwork, then you do a screening with the office staff, then you see the Dr. for your eye exam and then they send you to Jeff (CEO) who sits on site with a purpose of selling you whatever he can possibly sell you. We live an hour from their office. My wife, my son and myself had eye exams and after spending an hour or so with Jeff after the exam, we purchased 3 sets of glasses for $1200. We got a phone call this past Thursday saying our glasses were ready. We told them we would be by Friday to pick up our glasses. We show up around noon on Friday and the office is closed. We called the main number and Jeff (CEO) answered and said an employee got sick and had to go home and they closed the store. Myself and my son took off work and we drove over an hour one way only to find out the store had closed. Knowing we were coming, a phone call would have been nice, but I do understand things happen so we asked when they would be open again so we could come back to get our glasses. Jeff told us they will re-open on Tuesday of the following week. We show up Tuesday at noon and, shocker, the store is closed yet again. We call the number and a lady answers and says the store is closed yet again because they had nobody to go in today. We ask to speak to Jeff because now we are mad that we drove over an hour (one way) for a second time expecting the store to be open. They informed us Jeff is on vacation. Jeff knew we were coming Tuesday because that is what Jeff told us to do...and yet the store never opened and they never bothered to tell us. The lady that answered the phone said she was going to text Jeff to see how we proceed, but we have no faith we will hear back today. We are done at this point trying to guess when the store will be open and wasting our time and gas running up and down the road. We have taken off of work three days now (including exam day) and traveled two + hours three times now and still don't have our glasses. If we don't hear from them by close of business today (close of business means nothing to them as they are closed all the time) on how to proceed, then we plan to open a case with the Better Business Bureau (BBB). If you want an honest assessment, fair price and good customer service....then I highly recommend you look elsewhere. These people will take your money and run.