Dr Panner was awesome. Super patient with my elderly mom and a ball of energy. Her love for her…read morepatients really shows in her enthusiasm. High recommend her.

I found this place through InfantSee program back in 2014. I had a great experience with Dr. Wen!…read moreShe was very knowledgeable, informative, friendly, just plain easy to talk to. I knew that if I needed an eye doctor, I'd love to go to her. Unfortunately, she was far. Fast forward to 2018, it was time for my daughter's InfantSee program. I went ahead and scheduled my son's first eye exam and it was great! She was very patient and even played Trolls song clip to distract him on the eye exam screen. I'm so happy with my experience that I am willing to drive to Manassas just to have her as my kiddos eye doctor. FYI - InfantSee program helps tests babies eyes from 6months-12months old and see if they're are any underlying sight issues that can be detected right away. It's a free program that looks like only two that I know within my area participated in this. Kudos to Dr Wen for being professional and taking care of my children.

Dr. Wong is a very competent and patient optometrist and unlike some doctors, he takes his time…read morewith the eye exam. It's nice to feel rushed when deciding this one or that one. Since he doesn't sell any contacts or eyeglasses, he doesn't have a stake in pushing a certain brand. He gave me plenty of samples so I could decide between the disposable contacts and 2 week contacts. He gives a 15 percent discount for those with Tricare. I needed a copy of my bill in order to get the reimbursement from Acuvue for purchasing contacts and the receptionist promptly emailed me a copy. According to his website, Dr. Wong is now full time at his Fredericksburg office. Northern Virginia is missing out!

I'd definitely recommend this place. The Doctor was very patient going through the - option 1 or 2,…read more3 or 4 - process (you know what I'm talking about). I hate feeling rushed out the door so they can get the next person in, only to feel that I'm not seeing as clearly as I should. Didn't feel that way here. The staff was friendly and helpful too. The doc even came next for to Foreyes to help clear up an issue with my insurance. Not the biggest place but at least I dont feel like I'm getting a drive thru eye exam.

Absolutely terrible experience. I have been treated for "dry eye" since October with virtually no…read moreimprovement, yet this doctor's solution was to continuously push every over-the-counter product possible instead of actually addressing the problem. Over six months, I spent unnecessary money trying countless products with no results. Only after months of failed treatment was prescription medication finally discussed. Even then, the office could not manage to do the bare minimum. They showed no urgency in completing the prior authorization process, gave conflicting information, and outright changed their story after the fact. To make matters worse, the new prescription they claimed they were sending was never even sent to the pharmacy. The level of disorganization, lack of accountability, and poor customer service was shocking. When patients are trusting you with their health, there should be follow-through, communication, and professionalism. Instead, this experience felt careless, dismissive, and completely frustrating from start to finish.

I called them because something had been bothering my eye for a week and they squeezed me in the…read moresame day. I waited no more than 10min and got treated in moments without feeling rushed. Dr. Rose has a wonderful bedside manner and the staff is welcoming. my whole family goes here and we'll continue to do so!

The staff at this location are very nice. However, even though I was seen for a contact lens exam…read moreless than a year ago when I went back in to figure out a better fit for the which my eyes, I was told that I have to pay for a brand new exam three months. And my last exam, nobody ever mentioned a timeframe where your fitment of trial lenses that to the they said it doesn't still have to get a new exam and pay for that. I will be finding a new eye care provider. When a place is rated 2.7 out of five stars it is something to pay attention to

Dr.Bishop is always so kind and caring. She takes the time to explain every little detail and goes…read moreabove and beyond for her patients. I wouldn't see anyone else! Go see Dr.Bishop!

Never come here. The doctors don't take insurance that Lensecrafters accepts and they expect you to…read morepay for the doctor out of pocket. That is $150; save yourself money and go somewhere else. On top of that, the customer service is horrible. The staff is rude and is unable to answer basic questions.

Went in today to have an eye exam. That examination has been scheduled for at least six weeks…read more First of all I needed to use the restroom, I am severely disabled with mobility problems. I had to walk to the other end of the mall to find a restroom. When I returned, I was soaking wet from sweat, with cold air conditioning blowing on me while I was waiting, I thought I was gonna freeze to death. Will probably develop a cold because of this. After we sat there for a while and filled out the forms the receptionist What did the form and said that the doctor could not see us today because I had diabetes and mobility problems. She recommended a place right across from them, and they couldn't see me today either. I searched on America's Best Contacts and Eyeglasses- they could not see me either. The attitude, the service, deplorable. DO NOT GO HERE. If you need to go to a LensCrafters, go to another location!

Took my autistic son January 2026. Office staff was pleasant. When we met Dr Obi he was initially…read morepleasant. However his tone and demeanor became rude and condescending, upon learning my son's vision was impaired. As a mom I have never felt so insulted or inadequate by anyone let alone a medical professional. We returned a week later to retrieve glasses and politely requested to have my autistic son check his vision with the new prescription. Dr Obi declined saying it would 'disrupt the flow' and come back another time if there were issues. Worst medical service ever.

Dr. Obi and the entire staff were incredibly helpful, friendly, and professional assisting me with…read morecompleting an eye exam for ROTC/Military Service Academy! I saw some of the 1 star reviews from 2-3 years ago and can confidently say that the clinic management listened to their customers' concerns and made significant improvements. The clinic was clean and the staff at the front desk were extremely patient in helping me navigate the process to get the correct paperwork submitted. They accept TRICARE and made the process easy from start to finish. I would definitely recommend going to them and would come back in a heartbeat for anytime that I needed an eye exam.

**Second update, first update and original review below…read more As promised, I always update my reviews. Happy to put this back to 5 stars. My new glasses came in less than a week after the rush order, and the gentleman at the counter (poor guy definitely remembered me) was very helpful and felt really bad about the overall snafu. Glasses are correct now, I can see! Conflict was handled quickly and I'm glad the service level was great despite the obvious frustration! --------- Lord help me...right after my glowing post some craziness happened. I hope it's corrected soon. So I picked up my new, stronger lenses and sunglasses. Upon popping in (with some audible Trouble) my new lenses, I was handed the most painful glasses I've ever worn. They asked ME if my vision changed; can't they look that up? Yes, I say, But this is just extreme as far as changes go and I can't really see well...I was asked a few times by the guys that were there if it was just my eyes needing to adjust and was reassured it would feel awkward and even disorienting for a bit so I took these on good faith and left. I could see much better and easily in the shades, and was hesitant to wear the new regular lenses because it felt like my eyes were crossing and I was on some very strenuous psychedelic trip. After 30 minutes I knew something was very wrong. So I called and said I needed to come back. Lo and behold they take the glasses, place them on what I assume is some kind of machine to test them, they were the entirely wrong prescription I already waited 2 weeks for. THANK GOD I kept the old lenses they offered me, rather than toss them, Or I'd be up creek with no glasses except shades to use. Also, let me just say that I had at this point now worn 3 different scripts in one hour: old, correct, and incorrect. I had a horrible migraine as a result and as someone with MS, vertigo is a commonality and mine was raging as a result. "But your sunglasses are right, right?" I have no clue, they feel different but normal as far as what I expected, should you really be asking ME? I wish they'd taken the time and care to test these out when I said I felt weird instead of sending me on my way. Would've been common sense and saved me now 2 extra trips and more waiting for the correct glasses. A rush I'm told is at least a week, so we will see how fast that means. Coming up on 5 days now. Disappointed that the lackadaisical guys couldn't have made this easier or done more.

Just terrible wait time even when there's no other customer. Store manager has no idea how to…read moremanage the place. Definitely stay away.

I had to get some new prescription glasses and sunglasses (due to losing my Ray Ban in Lake Anna)…read moreso I went back to this Target Optical. I have to see an ophthalmologists so don't do my eye exams here. The day I went in was very busy and only one person working. I wish Jennifer would have acknowledged those who came in but I could see she was helping a customer. I used the wait time to look through the frames and was ready to go when she was ready. Jennifer was very knowledgeable about the lenses and frames, and I was out pretty quickly. I wanted to pick up the glasses as they came in so I met another Jennifer from the Fredericksburg store. And another lady from the Falls Church store but I forgot her name. All very friendly and gave great suggestions about which ones looked good etc. On the second visit I ordered two more. However, I ended up returning one of the four I ordered. Only because they hurt which they didn't do when I originally tried them on. Jennifer returned them without any problems and I never had the hard sell to get another pair. When I picked up my last pair Jennifer remembered me by name and again I was in and out quickly. Thanks Jennifer for your help and I'll be back when I need to get a new pair. Hopefully I won't lose these sunglasses!

I was a walk-in eye exam. Arrived at 10:30am and was told they could see me at 11am. I chose to…read morewait in the lobby. At approx. 10:50am, another customer walks in and is seen @ 11am. I asked how she was able to be serviced before me & I was told she was their 10:30 appt. I left without being seen because a simple communication that a LATE customer had arrived for her appt would have been appreciated. Give me the option to decide if I want to continue waiting. Especially since I had already been waiting 30 min.

I want to write this to talk about Carlos Vargas…read more I had an excellent experience. From the very beginning, he treated me with great kindness, respect, and professionalism. He took the time to listen to me, answer all my questions, and explain everything clearly and simply, without ever rushing me. It is clear that he genuinely cares about providing excellent service and making the customer feel comfortable and well taken care of. He was very patient, attentive, polite, and always maintained a positive and professional attitude. I was very satisfied with the service I received. It is difficult to find people who combine such excellent customer service, knowledge, patience, and dedication. I definitely recommend his services and would gladly return without hesitation. Thank you very much for the excellent service. Sincerely, Daniel Padron

I had an excellent experience during my eye exam. Dr. Nogari was incredibly thorough, patient, and…read moreattentive--she took the time to explain everything clearly and made sure I felt comfortable throughout the entire visit. Her professionalism and kindness truly stood out. Carlos, the patient eye associate, was just as wonderful. He was friendly, knowledgeable, and the other patient associate made the pre‑exam process smooth and stress‑free. His positive attitude and care for patients added so much to the overall experience. Together, Dr. Nogari, the other patient associate (forgot her name) and Carlos make an outstanding team. I left feeling confident in my eye health and genuinely appreciated as a patient. Highly recommended 5+