Lens crafters is easy to work with and they know eye med and vsp insurance plans. They even apply their specials so you get a great deal when you buy 2 pairs of glasses. I bought reading glasses and sunglasses. Another family member bought distance glasses and they gave us a great deal on the second pair and added another 20 percent off if we bought the designer frames. It ended up being less than the no brand name glasses. The optometrist was very thorough and was a good listener to what your eye problems you have. He referred me to an Optomologist Dr Foster in Oceanside. I saw Dr Foster and he was excellent. Extremely knowledgeable and explained things very well. Definitely will come back if they accept our eye insurance. read more

Yes this place is quality and attention to detail! I get my annual eye exam her and my lens & glasses although I won't lie, My opinion these prices continue to go up! read more

Dr.Tayman got me seeing EXTRA CRISPY!!!! Once he fixed my prescription I felt like Dr.Strange going through all the multiverses to find the one timeline to defeat THANOS. But in my case Thanos is my astigmatism. Service was quick and easy. I didn't understand my coverage but Reina explained it to me like I was in 5th grade. (With the reading level of a 4th grader) Which must have been laborious but they took the time to dial me in! FIH STAH' read more

I was there on 7/4 around 4pm and the big woman who's a manager there was super rude , she told me she I couldn't afford the prices and she wanted me to charge me twice the price for something , I've always been to this location but after today I'm never coming back. She was so unprofessional, you can't be big and rude , she needs to pick a struggle. read more

OM these people working here are just top of the line in service! I lost a screw in my glasses and I thought I was going to just drop my glasses off for repair, especially because I came in 20 mins before closing. Kerissa was like, no I will fix them now for you! It took 5 mins and I was out the door! WOW, Thank you, thank you, thank you Kerissa I love this staff! read more

Very glad to have gone to this place myself and took my husband got both regular reading glasses and prescription sunglasses set for the rest of the year thank you Derek for taking care of her family's vision read more

LensCrafters - Eyewear & Opticians Near Me - Oceanside, California

Very nice staff and even when they are busy, they are efficient with your time. Decent frame options, depending on location.

Ceci, Lisa, and Felix are amazing help. I snapped my glasses Friday and was able to been Sunday morning right when they opened. Dr.Tayman was very precise when doing my exam and I was even trained how to use my contacts until my glasses came in. They helped me navigate a new program they have to pay off my Glasses. Technician was very cordial as well. Thank you for all yi read more

Predatory practices! Website and Reps both said they told my insurance in-network. The service at the store and wait was good, which is the only reason they get more than 1 star. But, right after completing my exam for a new prescription for contacts, I get slapped with a $215 bill and am told that I am in fact out of network with my insurance. I was then told that I would have to wait a month to get my trial contacts that came with the exam. They didn't arrive for 2 months. At this point I have used my prescription to order contacts from other places. With the trials at the Lenscrafter office, they are claiming that if I don't schedule another whole appointment to meet with the Optometrist again just to try on the trials soon, they will require that I do another prescription exam entirely and not allow me to pick up the trials I already paid for. I never leave reviews, but there is something about predatory businesses that motivate me to do so. Please ignore this office!! read more

I called to ask how much it would be for nose pads replacements. The young lady that answered was so nice and told me to go in and said she it would be no charge. They called me in less than 30 minutes that my glasses were ready for pick up. Will definitely come back! read more

The staff was nice and the exam was relatively quick. Thought I'd give them a chance as they had a lot of brands and inventory. The issue I had was my prescription was wrong. I did give it the allotted time to see if they'd get better but they didn't. Went back to see if it could be fixed, they scheduled another appt with a different person and told me to give it another week. Still bad. I cancelled the appt, and only until recently went to my previous optometrist. I gave them the prescription LensCrafters provided me with and they said that it was way off and that my prescription had minimal changes from the last time I was there. It felt good to be reassured that my prescription in fact was drastically off. Be your own advocate!! If something doesn't feel right, get a second opinion. read more

After my eye exam, I decided to give this store another shot (after a very bad experience here several years ago). After all, staff evolves and maybe it would be better this time. I needed two new pairs of progressives and since I get my eye exams here, might as well try. Both of the people on staff were with other customers, but the doc informed them I was ready, so I started browsing frames. While I was looking, a couple walked in off the street. One of the associates finished with her customer. She practically tripped over herself to get to the walk-ins, completely ignoring me as I stood there with my selected frames. As the second associate finished with her customer, another walk-in got the red carpet service and I was again left standing like an idiot. When the third person came in, I just asked for a copy of my prescription, checked out, and left. I hope their commissions for the walk-ins was huge to make up for the permanent loss of my business. I'm not even sure I'll bother coming back here for my eye exams, if the sales associates don't even pay attention to the patients. read more

Best LensCrafters in San Diego county, especially in the northern SD area. Great customer service and very friendly staff.

The best thing Lens Crafters has going for it is the ability to get glasses in one day. I was in desperate need of a new pair of glasses and they were able to take care of that for me. I like the style and color of the frames. The staff is very kind and courteous and they fit you for your glasses pretty quickly. The only thing I will say and why I gave it 3 stars was that my glasses have not retained their springs or their ability to stay on. They fall off all the time and therefore get scratched often. Pretty disappointed. I have been in several times to have them adjusted. The adjustment lasts about an hour and then they are back to falling off. read more

LensCrafters - Eyewear & Opticians Near Me - Oceanside, California

I went in to pick out new glasses. The girl that helped me brought me several pairs in my style including the one I purchased. The glasses were ready a week early. Pick up was a little rushed and the glasses weren't really fitted. I needed an adjustment to the frames and the guy that helped was great. He really made sure everything was straight and comfortable. They have a good selection of frames. I will definitely go back. read more

I was able to book my appointment in a timely manner with the help of Jose. Doctor T was top-notch and gave some great advice. And Derek was a 10 out of 10, recommending lens options, and explaining the benefits of each. I will be returning next year for my new glasses. read more

The ladies here saved the day! I forgot my contacts at home while visiting here on vacation, and they were able to help get me taken care of in record speed so I could see during my trip! Thank you for your kindness and help! read more

Derrick did a great job and fixed my ray bans! I would definitely come back again for any future glasses needs

From the moment I walked into the store Sesy made me feel welcome. Her warm greeting and willingness to assist created an inviting atmosphere. I have been coming to this store for the last two years and it's all because of how well Sesy takes care of me and my family. She consistently demonstrates deep knowledge of optical products and goes above and beyond for me every time I'm in the store. Thank you Sesy, for being awesome! I wholeheartedly recommend Sesy and LensCrafters to anyone in need of optical services. read more

I should be given this location 3 stars just for the massive confusion and mini stress I went through getting my prescription. But Jose and Lisa really took good care of me and fixed the issue right away. It is a little confusing when you are given all of your options on which lenses to order and what's the benefit of the different lenses. I was of course in a hurry and should have pushed a little more for the information. My fault. When I went to pick up my glasses, I saw an ad that said I could get another pair for 50% off. Ended up with a pair of prescription sunglasses. This is where I probably should have taken my time and asked more questions. And also should have requested the spare lenses that came with the sunglasses. I did end up calling and requesting them. I want to thank the staff on the day of my exam. I came in there sick, but wearing a mask. Left my glasses hooked to my suitcase and the bag got checked on the plane.‍ I went a week of wearing glasses that were over 10 yrs old and could barely see out of. Anyway, the staff was courteous and professional. Would love to tell you that they have a great selection of frames to choose from but I never get past the RayBans. They have a great selection of both frames and sunglasses in the RayBan section. Maybe one day I'll check the rest out. read more

LensCrafters - New glasses - Eyewear & Opticians Near Me - Oceanside, California

This is the second chance I gave this location. The first time I dealt with them they sold me contacts that I thought were trial contacts which I thought was let's see if they Work out and then order which is how I've always been dealt with - over $300 my cost - that was out Of my pocket and was told pretty much to bad my mistake. The second visit was for Glasses and Contacts. Well they didn't call me when my contacts came in I had too Finally call them and I know this because the receptionist admitted that she didn't know why I had not been called 3 weeks earlier. When I came in for my appt to fit my contacts I waited for an hour + to see the doctor who 1- wasn't the doc who I had seen twice before this. The girl at the front desk was very Nice and apologized for the wait but the doctor who saw me rushed me thru the appt and clearly did not have the time to explain why I was overlooked with my New lenses. I won't be back To this location. read more

Dr Adam Tayman knows what he's doing, if you want to see clearly, go see Dr Tayman, you won't regret it

Had a great visit. I needed a minor repair to re-attach the left lens back on the eyeglass frame. They fixed it within 30 minutes, and they did it as a courtesy. I'm grateful for the quick repair and their generosity. read more

I have purchased Maybe 45 pair of prescription glasses and sun glasses over the past 25 years from LensCrafters. This last visit I actually needed my prescription removed from a new pair I purchased a few months ago and just have regular lens placed in their place. I just recently had cataract surgery and no need for the prescription. The ordered lens was going to take longer than I expected so when a identical pair of sun glasses came into their inventory, Carissa called me and said she could install lens from the new pair of sun glasses so I could have my sunglasses for my trip. Service beyond the call of duty. Thank you Carissa.! I am heading out tomorrow for two weeks with my sun glasses. read more

This place is a ten when it comes to customer service, repairs and prescriptions! They do glasses repairs in exchange for a donation which helps children in need for prescription glasses. This is a business that makes an impact on local community! It took 10 minutes to repair my sun glasses. They also sell all the brands sunglasses. I highly recommend this place. Sesy is lovely, she was the one helping me today! read more

Everything. Doc gave me wrong prescription. Every visit here is 2hrs plus. They are always understaffed and try to over sell. Agents are rude and impatient. read more

Recently, my sister and I each got a pair of prescription sunglasses from Lenscrafters on Vista Way in Oceanside. The quality of our sunglasses is excellent, and there were generous discounts/in-store promotions. We absolutely love the sunglasses. And the best part of the process was Sesy. Sesy assisted us when we were picking out styles and fitting us for the sunglasses. She was very friendly, patient, and knowledgeable and answered all of our questions. The next time we need prescription eye glasses or sunglasses, we will be returning to this Lenscrafters. read more

Terrible experience with the doctor. Now that I'm reading through the reviews, my experience today was typical. Save yourself a headache and get your prescription somewhere else. read more

I went in for my first consult with the staff and Dr yesterday and I everyone was very kind, efficient and knowledgeable of their line of work, Dr Dale Kimball was the provider that saw me that day and he was very attentive and specific about what prescription I needed because of my eyesight, which I am very thankful for. The staff that checked me in to the staff that sent me off after everything was finished made sure my visit was fast and let me know the estimate of everything and explained in depth as to way my estimate came out to its established total, Derek was the staff member that explained all of that to me and he is definitely a valuable team member to have there. Thank you all for giving me a great first time experience and I am looking forward to coming back for my next visit! read more

Terrible service had me waiting for a long time, and ended up walking out with no contacts. Need better professionalism and thorough communication. 0/10 don't recommend going here for eye care needs read more

I have never been told by an Optometrist: "that's the best I can do". The exam felt rushed and I'm now having to go to another Optometrist-Opthalmologist to correct what isn't right. My first experience was my last and that should say a lot about why you should 'look' elsewhere...find a team that cares about your eyes and isn't bored being at their job!! read more

I went to LensCrafter for an eye exam glasses and sunglasses last year and they fitted me perfectly. I had subsequently bought another pair elsewhere but the frames broke. Since no one carried those frames, I would have needed another pair including the lenses. I found the frames online and purchased them. The wonderful folks at the Oceanside store quickly and happily put the old lenses into the new frames without charging me. What great customer service!!! read more

Very poor service. They gave me Wrong prescriptions for both my glasses and my lenses. when I called back they charged me to get the exam done again . The front office is not helpful. The corporate office do not respond to emails so. Sad but true. read more

I went to Lens Crafters for eyeglass repair. Upon entering Angela greeted and assisted me. Anneka was fantastic. She offered me a seat, assessed my need and proceeded with gathering my glasses for repair. Anneka took them to the rear where Felix repaired them. The customer service was superior, and it should be noted that they were aware I had not purchased my glasses at Lens Crafters, nor was I a Lens Crafters customer. I will be in the future. read more

Excellent customer service. Cecy accommodated us when there was a scheduling problem. Deedee explained everything that was happening. Dr Andre was awesome. Derek and Lisa put up with our indecisiveness. Helping us make the right decision. read more

LensCrafters - Love my new prescription sunglasses! - Eyewear & Opticians Near Me - Oceanside, California

Poor management, bad customer service. Make you wait, telling you 5 more minutes turns into 20 more minutes. I recommend Escondido lens crafter read more

Sesy and Mara and the whole team were nothing less than exceptional today for me. I came to LensCrafters today to replace some old frames. Ones in which did not survive my company's ultimate frisbee game. They treated me so well that I literally did not want to leave. Their attention to detail from the eye exam, to the fitting was very very nice. They were always helping customers and assisting with the arduous task of choosing eyewear! When they weren't busy, they were making sure the store was clean and nice. This was an excellent experience and they deserve your faithful service when choosing places to get eyewear! read more

LensCrafters - New frames, great service! - Eyewear & Opticians Near Me - Oceanside, California

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This was my first ever visit to the Lens crafters in Oceanside and was blown away by the amazing experience from Dr. Tayman and Felix. First, Dr. Tayman was extremely professional and helpful in conducting my eye exam. He was extremely patient with any questions I had about my vision and LASIK. His professionalism and conciseness to help me understand my vision problem in unmatched. Lastly, the optician named Felix that helped me was some of the best customer service I've ever received in my life. Felix was super eager to help me pick out glasses and answer any questions. There was no pressure at all and he reassured us that he would be there to help in any way he could. When I checked out Felix made the process seamless and easy, he even let me know that there was a 30-day window to change the frames if I didn't end up liking them. I've been going to LensCrafters for years and this is the first time I've heard of this. These two are an amazing reflection of the OceansidLensCrafters. read more

If I can give ZERO star i would THE WORST CUSTOMER service EVER DON'T GO THERE The manger named Sesy is really the WORST PERSON to deal with, treats customers horribly She is very RUDE, BULLYING, unfriendly, unprofessional, treat customers like we have to begging her for services, im sorry, I'm the customer, im giving you business, without us the customers , you don't even have a job !!!!! ( to stand there showing off and Bullying) if you don't want my business ( and my whole family's businesses)there are so MANY MORE businesses that much nicer than you I already reported her to the headquarters, they will take action soon, don't think im stupid not to take any action of your bad behaviors ( she told me to go ahead and report her, she doesn't care ) read more

I don't appreciate the slow customer service they provide. I came in on 3/27 to just pick up my glasses and contacts. I don't understand why I have to wait more than 20 minutes just to collect the products I paid for in advance. After waiting for so long I asked the lady in the front if I can just grab my contacts and glasses.. nothing more (and would only take a minute). Apparently they can't do that for whatever reason. However they will be sure to collect your payment in advance of your contacts and glasses being ready. I knew I should have ordered my contacts and glasses from somewhere else. Even Costco would have been 10x faster. Lesson learned though, I will not be coming here again. read more