It's taken me a while and several visits to write this review, so I feel I have a good grasp on the…read morecare. My background is in Vet Med - I've been a licensed Vet Tech for 30+ years, working in specialty medicine and academia. So I know the questions to ask, and I did A LOT of research before landing on VVet. I had just moved to the area and knew no one!! They came recommended to me when I started researching and asking other colleagues, "Who do you know in the Knoxville area that is at a great general practice?" This clinic came up a few times, and a few names were dropped. So I read up on the doctors' names given and chose Dr. Dugan. I've had all three of my pets seen there. The first was my soul dog, Ember, who had CKD (chronic kidney disease). She was the reason I needed to find a practice ASAP when I arrived here. She required monthly evaluations and more frequent ones at the end. Dr. Dugan was patient with me, the high detail very stressed Moma. She and her team did almost everything in the room with me. She was gentle with my kids, got down on the ground to ease their anxiety, and gave me time for all my many questions. Her assistants were also gentle and nice. When the worst day of my life came, I wanted to spend the day with my girl and schedule the euthanasia at the end of the day. I was told she unfortunately wouldn't be available at that time, but another doctor could fit me in that evening. I, of course, had to accept that fact because I wanted that time with her that day, but knew it couldn't wait over the weekend. But when I arrived, she and her assistant had made themselves available. Knowing my girl wouldn't have to see an unfamiliar face meant the world to me. They were both kind and compassionate and were willing to accommodate my requests of not coming into the clinic to perform the euthanasia, so we could stay outside in a familiar setting my dog loved (in the car). It was raining, and they still did it!! This is a 5-star service! Since then, my boys (cat and dog) have both needed some care, and each time the service has been great! I had to use Dr. Morrison for one urgent visit, and she, too, was patient and caring with my pup. I'm glad they were recommended to me for general care.

I came here specifically because it had positive recent reviews and I can say proudly I made the…read moreright choice. They were so calming and kind and very loving with my little boy. I expressed my worries about finances early and was able to get exactly what I need for a reasonable price. I'd definitely recommend Village for cat care!!!

I absolutely adore this veterinary hospital. I take both of my dogs here, and my smaller one…read moredespises having her nails trimmed. They are so patient with her and take the necessary time to make sure she is comfortable. They are great about working you in for emergency issues, which is much appreciated when you come home from work to a sick pup. They are honest and will tell you about available tests and services you can get for your pet, but they also tell you if it's necessary or if they would/wouldn't do it for their own pet at that time. They don't try to run as many tests as possible to make as much money as they can, which I've encountered several other places. I have seen several of the vets and techs there and spoken to several of the receptionists, and I've not met a single person there that I didn't like. They are all kind, incredibly helpful, and I truly feel like they treat my dogs like their own.

In my experience, this clinic felt more focused on charging for additional procedures than…read moreproviding clear answers. They repeatedly recommended tests for my dogs but were often unable to explain what was actually causing the problem. Instead, they would suggest even more testing, sometimes to determine whether the medication they had prescribed might be causing new issues. I was also frequently told that my dog needed to be sedated for additional diagnostics. Even when the likely problem seemed clear, sedation and more procedures were still recommended before moving forward with treatment. It left me feeling like unnecessary tests and sedation were being prioritized over straightforward care. Based on my personal experience, I would not recommend this clinic and would encourage others to carefully consider their options before bringing their pets here.

I wanted to leave a five star review for a woman who I believed is named Sarah who works at the…read morefront desk! She helped me find the correct flea medicine for my baby within seconds after countless failed attempts with other flea meds. She was truly an angel and just amazing with how quickly she was able to help me. these are the kind of people that are just an absolute blessing to come by and who you want helping/ caring for your fur babies!

Unfortunately, my experience with Central Veterinary Hospital involved several administrative and…read morecommunication problems that ultimately caused me to lose confidence in the practice. If either of my dogs needed surgery in the future, I would choose another facility. My Australian Shepherd needed surgery for a partial ligament tear in her rear knee. The initial consultation went well, and surgery was scheduled for 10:00 AM. I received text confirmations of the appointment. The day before surgery, Central sent me a text changing the time to 12:00 PM. While I was driving there for the 12:00 appointment, Central called asking if I was still coming. I explained that THEY had texted me changing the time. I was told they had been having problems with their software and they would have to see if they could still get her in. This was very concerning. This wasn't a routine appointment--it was surgery. I didn't want my dog being "squeezed in" because of an administrative mistake. They were ultimately able to perform the surgery, and I proceeded, although nervously. I spoke with the office manager, who apologized but couldn't provide much explanation about what happened or what was being done to prevent it. She mentioned they "may just start calling people instead." To be fair, the surgery itself went well. My primary concerns are with Central's administrative and communication systems, not the veterinary care my dog received. Unfortunately, the problems continued. For weeks I received confusing texts and emails regarding random appointments and account balances--sometimes showing money owed and other times showing no balance. I called and was told I only had one upcoming appointment and everything else was fine, yet the messages continued. Over the course of my dog's treatment, I paid Central more than $5,000. Near the end of treatment, I specifically asked the front desk whether my balance was zero and was told yes. At our FINAL appointment, because I live approximately an hour away and wouldn't be returning, I again specifically asked whether I owed anything. Again, I was told my balance was $0. About a week later, I received a message saying I owed $200+. A few hours later, Central sent another message showing my balance was $0, so naturally I assumed the first message was another system error that had been corrected. Over the following weeks, more inconsistent balance messages arrived. Given the previous errors, two in-person confirmations that I owed nothing, and Central's own message showing a $0 balance, I believed these were more system errors. Then I received a letter threatening to send the $200+ balance to collections. I called and explained everything, including the contradictory messages and repeated confirmations from their own staff that my balance was zero. I was essentially told the messages "may or may not have been sent," but their system now showed I owed the money. My frustration isn't really about $200. It's about being expected to bear the consequences of repeated administrative errors after spending more than $5,000. I specifically did my part by asking multiple times whether my account was paid in full, and Central told me it was. Their own electronic communication also showed a $0 balance. Again, I am not claiming my dog's surgery was performed improperly. My concerns are the scheduling error surrounding her surgery, weeks of contradictory communications, inconsistent billing information, and ultimately a collections threat after repeatedly being told my account was paid in full. When you're entrusting a veterinary hospital with a beloved pet and paying thousands of dollars for surgery, accurate scheduling, reliable communication, and accurate billing aren't minor details. They're part of the service you should be able to depend on. Based on my experience, I would not choose Central Veterinary Hospital again for a future surgical procedure.

Amazing staff!! Went in for two cats for a physical and was in and out, easy scheduling!…read more You can tell how much this staff appreciates you and you fur baby's!! 10/10.

No appointment necessary. They saw my cat noodle quickly, handled her professionally and with care…read more The cost was significantly less than expected. Thank you PetWell!

How about answering someone who paid $$$$ and ended up with a dead dog? Just compassion or anything…read morewould have been expected. If they are responsible to this they should take credit and explain to me why the vet could not find swollen lymph node before the treatment? I paid hundreds of dollars for Pittman to check him over before the treatment.

Hello pup friends! My name is Sage! I'm known around AWRC for my love of unicorns! But also for…read morebeing opinionated, with a big personality and I tend to be scared of pretty much everything. My Mommy found AWRC when I started limping. My regular vet said I needed surgery but Mommy wanted to find out if we could try rehab instead. I'm so glad she did! Not only did they make my legs feel better, they made my legs big and strong! I can run faster than my sister now! The best part of all... they helped me with my fears. Everybody there is so nice and caring. They all know my name. They all pet me. (Even after I said bad words to them the first time we met). They know that I like to sit in my special seat in the waiting room. And they make sure Taylor is scheduled because she is my favorite! And I can call them anytime and they will get me in as fast as possible! They truly are the best vet in the Knoxville Area. Probably the best vet in the world! But I've only tried the ones in Knoxville because I'm only 2 years old.

I have been super impressed with Cedar Bluff Animal Clinic since we moved and starting bringing our…read moredogs here. They've been great with routine check-ups and updating vaccines. Most recently, our 9 yr old chihuahua mix was sick. She stopped eating and was clearly not feeling well. I called on a Thursday morning to see if Speck could be seen. The receptionist told me that she didn't have a single opening until Monday morning. I took the appointment, but received a call back within thirty minutes to let me know that she had talked with the vet and they'd be happy to see her if I could just drop her off anytime. I was so incredibly relieved. During covid times, you are not allowed in the office. When I arrived I called to let them know which parking space I was in and someone came out to get my sick pupper. They were great about calling me to check in with me before they ran blood work. During the call she went over some additional unrelated things that she had noticed. It was reassuring to know that Dr. Black was paying such close attention. She never pressured me to address them, just wanted to talk them through. Long story short(er): Things looked good. Speck got some tummy meds and they sent her home with bland soft food for a few days. She's back to her crazy, little self. I feel so relieved knowing that I can take our dogs somewhere that they pay attention and clearly care about our animals. Bonus: Speck came home with her nails trimmed. I never asked them to do it and they never even charged me for it.

I tried this vet out with my puppy. I have usually always taken my pups to Banfield but I decided…read moreto try this place based on recommendations on Facebook. The first couple of visits went well and I liked that they gave my pup treats when they were giving him his vaccines. However the last 3 visits I was done with this place. First of the last 3 I waited for an hour and a half before being placed in a room, the second of the last 3 I waited for over 2 hours for a room. The last of the 3 I waited for over 3 hours to be placed in a room. I was 100% fed up. If people have appointments don't over schedule. It really made me angry that I had to wait so long and there was no acknowledgement that I been there patiently waiting for so long, which must mean it happens all the time. I never got an apology or even a question to why I hadn't returned but time is valuable and I will not waste my life away sitting waiting. At Banfield I'm in a room usually within the minute I arrive, which means they don't over schedule. There were other people waiting with me @ Cedar Bluff that looked just as fed up. I understand that they might be a decent vet clinic but with my experiences I get better service and one-on-one time with my pups at Banfield and pay a lot less. So if you find yourself in a similar situation go check out Banfield bc this place was overrated to me. Cheers & Enjoy!

I came here twice and I had appointments. I still had to wait 1 more hour to have my cat…read morevaccinated, nothing crazy and I had to wait another hour to check out. They are very slow.

The staff is wonderful. The office is VERY clean. On one of our families worst days they went above…read moreand beyond to treat us and our doggo so well.

I've been going here for 2-3 years and have nothing but good things to say. They always take care…read moreof my cat Jasper, every single staff member is as nice as can be, and they have so many great resources and recommendations. I've noticed some fees are (slightly) more expensive than a few clinics down the road, but I would rather pay a little more knowing my vet truly cares and isn't just trying to rush me out the door and make money. There was some recent miscommunication with a payment for a procedure and the staff was very quick to reach out to me and work things out when they honestly could have just told me "tough luck"! I really appreciated that. I adopted my cat when I first moved here and didn't know anyone, he means the world to me. He is getting older and we are pretty frequent customers and I can't tell you how priceless it is to have a place that keeps him healthy.

I can't say enough about this clinic. They are the most caring, professional, knowledgeable vets…read morein Knoxville. After moving here and trying a few different places I'm so happy to have found Forest Park Clinic. They were recommended after an emergency situation at UT vet clinic as a great follow up Dr.. Very reasonable prices. No unnecessary gouging like so many do these days. They have the pets best interest in all decisions. Thank you Forest Park.

My vet referred me for nutrition counseling for my dog who has kidney disease. I paid around $300…read morefor a fifteen minute appointment and a failed Zoom link. The vet gave me two websites to order food that is entirely unaffordable. I tried reaching out to ask for more help but only received a rude and dismissive email from the department head. I am still totally confused about what to feed my dog and am out the $300. Don't waste your time or money here! I would suggest going someplace where they actually care about your pet.

The staff at UT Veterinary Medical Center were knowledgeable, compassionate, and empathetic. They…read moretook excellent care of our fur baby during a trying time for us. We would recommend them highly.

Very clean environment the veterinarian is very knowledgeable about the care for your fur baby,…read morethis the place!!

Do not take you pet to this business. I took my cats for a yearly exam and vaccines $530 okay it…read moreis what it is fine. Two weeks later they had to go back for booster shots $216!!! They charged me $60 to take my cats temperature which they insisted was necessary before they could give booster shots. Completely unnecessary. This business will do everything they can to charge you as much as they can get out of you. Look elsewhere for a vet these are not your people.