I will be fair with this review, since I did not use their service…read more I left a message on their VM, and was called back with in 30 minutes. The receptionist informed me that the Doctor does not except insurance of any kind. She informed me that I would have to pay for my services in full, before leaving the practice, and it would be my responsibility to submit all charges to the insurance company for reimbursement. Uhh no thanks, that sounds like a headache waiting to happen... That's a shame he had good reviews, but something does not add up here.

Wonderful bedside manner with excellent command of both western and non-traditional medicine! He is…read morewell-versed in supplements and acupuncture and uses these treatments judiciously. He is holistic in his approach and treats the whole person, leaving his patients feeing extremely well-cared for. A gem

I'm not the type of person to leave negative reviews, but I felt my experience here needed to be…read moreshared. This regards Dr. Hoostal and the reception staff. I am a young person who just moved to San Diego from out of state. I have medication I need to take daily I need to get refilled as well as discuss some health issues I have been having so it's time sensitive I get an appointment. I want to preface that every time I have called this office I was put on a long wait and handed off to a different person every time. The reception has always been audibly irritated and rude even with me asking very simple questions politely which has always made me feel like a burden to call to ask questions. Through my insurance portal, this business and its doctor were recommended to me. I call to become a new patient - they let me know only Dr. Hoostal is only taking new patients instead of the other doctor. That's fine, maybe they haven't updated their availability on the backend yet. I give them my information and they let me know they will call me back when my insurance is approved. I waited about a week, I called again to politely inquire about an estimation on when I might hear back. The receptionist became hostile and annoyed on the phone, letting me know the lady in charge of verifying insurance "has a giant pile on her desk and we get more everyday, so when she gets to it she gets to it." My mouth literally dropped. I didn't know what to say, so I let them know okay just call me when it's approved so we can get new patient work started for my condition. She goes "is there a reason you need to come in?" I let them know yeah I have a condition as well as some other issues so looking to get in to see Dr. Hoostal. I then got a voicemail an hour later saying it went through so I wonder if my call helped urge things along. Finally get to booking an appointment after these phone calls and back and forth. I've made it clear in my calls a few times now I have ADHD and am looking to get an appointment so Dr. Hoostal can hear my medical issues and help with my prescription that I need to take everyday. When they quoted me a month time for my appointment I asked if there was a waitlist for an earlier appointment and they said no (never been to an office that doesn't do this it seems pretty typical) and they asked why - I told them its for my condition which I mentioned on each call before. It's not life threatening, but I do have a migraine condition and if I miss anything in my schedule I am prone to a migraine. Right when I finally get to booking my appointment after these hurdles, reception lets me know Dr. Hoostal can't prescribe ADHD medication. I ask if that's a California law (I'm new to state) or an office thing. She said he has a moral obligation against treating ADHD patients (which I mentioned to them at least three times I have already) so I would have to see someone else so my time in the queue to become a new patient essentially meant nothing. Kind of confusing as most neurodivergent people also have ADHD and this is a pretty common disorder. I urge people looking for this to become their PCP to look at other nearby establishments who don't discriminate against patients based on their lifelong health conditions and whose employees are respectful on the phone. I understand healthcare can be stressful but it made me feel really self-conscious and discouraged every time that I called and every simple polite question was met with hostility and noticeable annoyance and tiredness. Healthcare shouldn't be a place where patients need to walk on eggshells or be ashamed of issues they are dealing with. If you are looking to be a patient here I would look elsewhere.

all the Docs are personable and knowledgeable. They return your call the same day. ive always…read morebeen able to schedule appointments as needed. no long waits.

Great experience. Got a same day appointment…read more No wait time in office. Kayla a physician assistant was knowledgeable, thorough, and addressed my issue to my complete satisfaction. I also have referred my friend to Perlman this week and she couldn't be happier. Another great perk is validated parking in Hillcrest.

Went here for urgent care and I highly recommend it. I made an appointment on a Friday night for…read moreSaturday at 8AM. There wasn't much street parking this morning, but you can actually park in the parking garage right before Snooze. The clinic validates parking so it should be free for an hour or so. I met with Dr. Colleen Brown and one of her specialties is skin care. You see, I had a disgusting infection on my new tattoo. She was very professional and direct. Just asked me what's wrong and prescribed me some medication. Easy peasy.

I have a lifelong resistance to doctors, lots of waiting and they see you for such a short moment…read morethat what is the point? I've also moved a ton so have never had a chance to develop a rapport with a Doctor until now. I have been seeing Dr. Falquier for 3 years now and LOVE her. I have been (until the last 4 weeks) been a healthy young woman and only visited her on the routine occasions for the regular check ups etc. about a month ago i developed a sever back issue that is still going on. I have seen her about 4 times in the past month as she is tireless in trying to find the right resolution for my pain. She is so friendly and understanding, I know that she has my best interest at heart. I'm also very glad at how young she is as she won't be retiring anytime soon and I hope she is my doc forever. Everyone at the downtown location is very courteous and fast, and friendly. I've hit the Urgent care 3 times and always been seen very quickly. All that aside though, Dr. Falquier rocks. If you've never had a bond with your doc I seriously recommend checking her out. Good luck!!

Another 5-star review for Dr. Falquier, but it bears repeating - she's awesome!…read more I came across her because she was in the same office as someone on the list of San Diego's best doctors. That doctor wasn't accepting new patients but Dr. Falquier was, and boy am I thankful for that. Finding a good doctor is always tough, and after a couple of false starts, I'm really happy that I found her. She's totally on the ball, makes you feel comfortable, genuinely seems to care (imagine that!), and is funny to boot. I love Dr. Falquier, and highly recommend her for anyone looking for a new primary care physician.

Sadly, I've had multiple bad experiences with Dr Champagne's front staff and phone staff --…read moresurprisingly brusque and rude. I'm beyond frustrated and would not recommend this office.

I have been a patient of Dr.Champagne's for several decades. She is a very knowledgeable and…read morecompassionate doctor,who listens and educates very well. The overall Medical field, is now very demanding and people do not understand how much is expected from the insurance field. It is NOT the doctors! I have read a few low ratings and all of those patients expected immediate treatment while they had other options ie: Urgent Care and requesting paperwork being filled out weeks prior. She is not able to take any further patients BECAUSE she is that popular! If you're with Dr.Champagne, you're lucky.

I cannot say enough good things about Dr. Jacqueline Denysiak. From the moment I met her, I felt…read morelike I was in great hands. She is kind, patient, thorough, and really takes the time to listen. You never feel rushed, and she makes sure all of your questions are answered. Her office is professional, efficient, and welcoming, which makes the whole experience even better. Dr. Denysiak has a great bedside manner and explains things in a way that is easy to understand. It is not always easy to find a doctor who is both highly competent and compassionate, but she truly is both. I highly recommend Dr. Denysiak to anyone looking for a physician who is attentive, caring, and excellent at what she does.

Dr. Jacqueline has been my primary physician for many years, and during a recent and serious health…read morematter, she provided me with tremendous care and exceptional case management. She is an extraordinary clinician--knowledgeable, attentive, and deeply committed to her patients. Beyond her medical expertise, she is a genuinely kind and compassionate human being. I am incredibly grateful for the care, guidance, and support she provided during a very difficult time. Dr. Jacqueline is truly exceptional, and I feel fortunate to have her as my physician.

Worst customer service ever. They tact on a no show on my bill when I cancelled it early on. I…read morecalled to discuss the bill and I got attitude from the billing department. When I seen Dr. Khehar he is smart, but does not show you the caring personality a doctor normally has. Just seems like your session to talk about your health or issues is heavily rushed. Please find another business to get primary care.

I was a patient of dr Kehahr. He's a good doctor and his assistant is great too. There's a lady at…read morethe front desk who is super snippy though so watch out for her.

This guy is great! From the start he was non judgmental about anything I had to say or needed…read moretreatment for. I have no complaints about his staff or office. He gets refills done quick when I need them and most of the time I don't have to go into the office to pick up my scrips. One of the few doctors that saves paper and is helpful at finding the most cost effective ways of getting me my medication. Whenever I see him he makes certain that we touched all bases and nothing else can be done with the current visit. After seeing him for nearly 6 or 7 years, I had a life changing event and he takes even more time just to listen and make sure that he is providing the best care possible and by spending the extra minute, he once again will make sure that there isn't anything more he can do to make my life better. Although he does take insurance, he doesn't rush like most doctors to the 6 patients an hour that is required for most doctors accepting insurance. If something requires more time and attention, he will make time to help. He makes me feel comfortable about talking about even the most embarrassing issues and dealing with the situation in the most dignified manner. Finally, when he doesn't know exactly the right treatment he will refer to someone that is more knowledgeable in the field that the ailment requires. We see things the same way about drugs, meaning less is more. He doesn't have that mentality that "there isn't anything my prescription pad cannot cure". It's more of a less drugs is healthier in the long run. Plus, his signage inside every room is great. Check the pictures! So those people "shopping" for doctors this isn't your guy for getting your fix he's a doctor, not a drug pusher/dealer. All in all, I'd recommend Dr. Shamblaw as a solid base for health care for anybody. Solid GP/Family MD. Side note: sorry it took 6+ years to write my review.

He retired several years ago. I was happy for him yet sad to see him go. He was attentive and…read morethorough. I've struggled to find a doctor who, for me, is a good fit.

This review is long overdue! Dr. Speckart was covering for my regular physician at the time. I…read morehad received an abnormal blood result and got a call from him. He told me to go and have the test retaken, gave me his personal phone number, and to call him for the results. I did. The results were negative. But, I shall never forget the caring nature of D. Speckart, at a very anxious time that I was experiencing. Thank you again, Dr. Speckart, I wished I'd have found you many years earlier.

I went to get blood drawn here. The phlebotomist stuck my arm and missed the vein somehow. I dont…read morefeel that she was sure my vein was present or checked my other arm before missing. This has never happened in my life. She asked if I drank water and tried to blame dehydration. Def not, I drank water that morning and night before. She switched arms and blood flowed perfectly. Unfortunately, I will never return here again due to her incompetence.

Now only seeing HIV patients. Dr. Caperna dropped all his previous patients via a form letter with…read moreno warning or heads up to start looking for a new PCP. I too received the termination of care letter after over a decade with Dr. Caperna. As you can see from my prior review, I really liked Dr. Caperna, but the way his change of practice was handled was very poor. Dropping patients with no warning, with no sign of compassion about the situation you're putting them in, is pretty shabby

Dr Caperna is a DICK with a "God Complex" with absolutely NO PATIENCE or "Bedside manner"…read more Instead of being able to communicate, he left the room, right in the middle of our interaction, and I was left wondering why. He comes back in about 5 minutes later only for him to show that he was frustrated interacting with me... Rather than give me a chance 'do better' or apologize, or tell me what the problem was, he again threatened to leave me in the room again by myself, as if I were a child that needed a "time out". WHAT AN ASSHOLE. If this guy has no ability to "handle" a wide variety of personalities or types of people from the community, WHAT KIND OF PATIENCE does he have for "medical practice?" I simply walked out... what a shame... I was putting all my hope in him, as I felt fragile, dealing with an ongoing issue I'd been suffering from for few years now...and he came highly recommended. SO DEEPLY DISAPPOINTED. I was so nervous just to be there, challenging the diagnosis, or lack there of from another doctor... I never expected this treatment on top of the emotional and physical pain I came in there with... He either has a sever lack of ability to listen and communicate, or all this was a rude ploy to get me out of there because he didn't really want me as a new patient... either way I wish he could have just told me so, rather than have me go through all of this turmoil. I'm glad his true colors come out on the 1st appointment and not months into it. It's a shame doctors forget they are there to help people. --Congratulations, Dr. Caperna, you earned yourself my DICKHEAD AWARD, earned in less than 10 minutes. FOLLOW-UP: The person that referred Dr Caperna to me told me that Dr Caperna apologized to HIM for "things not working out". IF DR CAPERNA WAS AN HONEST PERSON AND SINCERE, HE WOULD HAVE APOLOGIZED TO ME...