Fair, honest, timely, do a great job! It is a pleasure to do business with these guys! Family…read moreowned, too. (They handle our jeep AND our Lexus. They know their stuff!)

Everytime I have a car issue I call Frank. Service is outstanding and always a fair price. It is…read moresomeone I can trust. After calling Nissan and getting a quote of $180 to look at a broken door handle on a car I bought from them. I called Frank and he is always very fair, cost 1/2 the price and was done in a day. Thank Guys! You rock

I have dealt with Dennis only a couple of times, but in each instance he has been extremely…read morehelpful. Today I went there one day before I was to travel to Texas. He was booked into next week and working on cars when I got there, but when I explained the urgency, he pulled the truck in, identified the problem, and provided a solution. He came through when I needed help and I could not be more grateful. Highly recommended.

Dennis' Automotive in Orleans, MA is absolutely deserving of a five star review. This is a family…read moreowned and operated business that provides not only outstanding, personalized customer service, but they also demonstrate they highest levels of knowledge and ethical practices. We have had numerous automobiles serviced here over the past ten years, and without exception, the problems have been accurately diagnosed, and the issues have been repaired with no further problems. I've never felt overcharged, nor have I been concerned about any unnecessary repairs being made. Great business!

I have a regular mechanic here on the Cape but I got caught between trips out of town and oil…read morechanges and called around. Everyone in or near Orleans was booked for at least three weeks, so I just decided to go down to Midas in person on a Monday morning of the week that I'm home. Manager Dave said they were booked out til August but he said to bring my car in (2011 Honda CRV with low mileage) the next day (Tuesday) and they'd squeeze me in. I got a call from Scott (the other manager @ 10 AM saying the car was ready, the engine looked good, but that there was mold and dirt and evidence of small critters under the hood (we live out in the woods and are aware that this is true), and he offered a foam cleaning service of the AC and lines, also a deterrent to future animal visits. I thought that sounded great so I gave the OK. When I picked the car up that afternoon, the bill was higher than I'd expected, but when I looked up the product that they added back at home, it seemed in line with what they did, with a reasonable profit to them worked in. But now the fan sounded like a rumbling airplane! Never heard that sound before, so I got back over there before closing and Scott said to bring the car back on Friday, they'd flush/clean out the lines one more time. Well, that's exactly what they did today, no extra charge (nor should there have been), they found/cleaned out a few more small acorn shells (!) causing the rumble, noise now gone, and I'm ready for my business trip tomorrow (Saturday) in upstate New York. This is a five star review for them making good on their service of a few days ago and doing what they said they'd do in time for me to keep to my schedule. This sure beats going to the quick change places which in my experience are notorious for upselling "things they find" when only asked to change the oil. Good neighbors!

My daughter took her car in specifically for rear brakes. That was $685. She was unable to…read morecontact me, but when she picked up her car, there were three additional services tacked on. Clean and lubricate front (which she didn't ask for), clean and lubricate rear (which should be included with the $685 pad and rotor), and $150 for a brake fluid exchange. There is also a $50 coupon which they didn't make her aware of. She also said the advisor, was very rude and pushy. I believe they took advantage of a 21 year old girl and her 80 year old grandmother. I told her specifically to take the vehicle to Midas because I felt they would be fair. They were not fair.

I had a broken spring, and my mechanic doesn't do springs, so he sent me to Tedd's. They couldn't…read morefit me in for more than a week, but when they did, they did the job quickly, for a reasonable price that stuck to the estimate, and the job seems to have been done right. I haven't had to go back and I'm pleased. No wonder they're busy. The mechanics were a little gruff at first, but warmed up as we explained our situation. They also didn't try to talk me into any extra work. The place looks like a run-down old-fashioned dump on the outside, but now I can see that's only because they're too busy fixing cars to worry about the peeling paint and weeds growing where they shouldn't. They also do alignments.

Just an update. My bearings have no issues so they did an excellent job and did not take advantage…read moreof my situation. Again, I highly recommend them.

Dan has consistently been the best mechanic for heating and cooling systems, AND very fair and…read morehonest in every way. Over the years I have brought many jobs to him. He has always given me good advice, and keeps me updated on every job, large or small. This time, he fixed the heater core in my old pickup, without replacing it, as many other shops would advise, saving me tons of money, really. He says: "There is no substitute for good service." and he is the perfect example. .

My family was in North Truro for the week when my engine coolant alert came on. It was close to…read morefive in the afternoon and every other call I made was met with a ringing phone or an out of service message. Dan was the only one who answered. He calmly told me that he'd be there doing work and he'd wait for me. He sold us the proper coolant at a very fair price (I'd added some myself at home a few weeks before) put it in himself and shared some helpful advice. Thank you so much, Dan!

If I could rate this place a ZERO I WOULD! Now Jiffy Lube! Rudest workers on the planet! I went in…read morefor an oil change, quoted me over $100.00 ! then the said they didn't have my oil filter , so I bought one at Napa , went back, and they wouldn't change my oil. They said "policy" , then proceeded to turn their back on me and walk away and just ignored me! Zero CUSTOMER service. I will Never go there again!

if I could leave less stars I would total A-holes here rude this is my first written review for…read moreanything. but they were so rude If one person goes else where I feel I have done a good deed. regardless of the $117 oil change ,not giving me options ,excepting coupons or claiming he told me up front of the cost, telling me to clean out my ears and never saying please or thank you while barking for me to go right left forward or back while pulling in. then saying you can go while they normally want to direct you out they all around Suck the fat guy with the nose ring and bleached hair needs to work under the car not with people

It took close to three hours for a tire rotation and state inspection…read more That being said, I appreciate the text video file of my car inspection with a detailed walkthrough narrated by the mechanic. This particular guy walked through everything in a very straight forward and easy to understand way.

If you want to experience rude look no further. I was ready to buy a Camry from Ira Toyota and…read morecalled the finance manager to get some figures such as the car loan percentage. "Sorry, we don't discuss those things over the phone." So you want me to drive 26 miles so we can negotiate in person?" "Yes." I thanked him for his "help" and hung up. A Mazda dealer is 20 miles away. Bought a CX-30 instead. Not only I amI enjoying the car and feel it was a better choice, I was treated very well at the service department.