I signed a contract with them over a year ago. The contract was for 2 visits approximately 6 months…read moreapart. Well I had one visit and am 7 months overdue. We have contacted them 5 times. This is crazy for a business. Can't wait for the new contract to arrive. Lol. Avoid this business like the plague.

Long term client. Awesome shop. Been going here for 40 years now. Decent people. Bill and Karl are…read morestraight forward.

I've been going to Bill's for several years and have always had great service on my cars and in…read moreperson. They don't give you what you don't need and don't charge a million dollars for an oil change. The mechanics are professional and the young lady that works there is very friendly. I will keep returning to have my car serviced.

No one better. Matt has been my mechanic for years and going forward! Always fair, great repairs,…read moreand he never upsells or does more than needs to be done. Highest recommendation.

These guys are great! Very fair prices and very knowledgeable about old…read more Jeeps. Such nice people too.

Gill's is so busy they don't really need any more recommendations - I almost want to leave a bad…read morereview to make it easier to book an appt. But they are truly awesome - did a phenomenal job on the aging Jeep I brought in last week. On top of addressing my initial issues they also freely made recommendations for other service providers that cover specific areas that are not in their wheelhouse. They are the best but please don't tell anyone else!

Very very bad inspection, they tried to wreck my car, returning it to me in terrible condition, all…read morewarning lighs on, traction light, check engine light, cruise light etc... wouldnt start.. never any of these problemas before at all ever.. a little slight man with brutish gruff voice did inspection. Randy checkd it later.. now i will go to village garage in marstons mills to repair it!

What a bunch of useless employees. Six people standing around, no one can help you. Describe…read moreexactly what you need, including bringing one with you and they still can't find it. You find it on your own and then they walk away and can't answer any questions. If you don't do self service, don't go here because they won't help you.

Go anywhere else to avoid "Store Manager" Derek. He's in the wrong business. The guys in the shop…read moredid a great job however the customer service felt more like we were not wanted there. I get it--we're not locals, but I'd bet 50% of this store business is from off-Cape customers. ZERO interest in helping us out. In fact, he seemed to be intentionally making the experience as bad as he could. It was weird.

Getting a flat tire some 200 miles from home is a bit stressful. The staff was very friendly and…read morehelpful. There are no appointments - first come first serve - with that being said the service took about an hour and a half. The flat was fixed and the wheel rebalanced. Top job - much thanks,

I have a regular mechanic here on the Cape but I got caught between trips out of town and oil…read morechanges and called around. Everyone in or near Orleans was booked for at least three weeks, so I just decided to go down to Midas in person on a Monday morning of the week that I'm home. Manager Dave said they were booked out til August but he said to bring my car in (2011 Honda CRV with low mileage) the next day (Tuesday) and they'd squeeze me in. I got a call from Scott (the other manager @ 10 AM saying the car was ready, the engine looked good, but that there was mold and dirt and evidence of small critters under the hood (we live out in the woods and are aware that this is true), and he offered a foam cleaning service of the AC and lines, also a deterrent to future animal visits. I thought that sounded great so I gave the OK. When I picked the car up that afternoon, the bill was higher than I'd expected, but when I looked up the product that they added back at home, it seemed in line with what they did, with a reasonable profit to them worked in. But now the fan sounded like a rumbling airplane! Never heard that sound before, so I got back over there before closing and Scott said to bring the car back on Friday, they'd flush/clean out the lines one more time. Well, that's exactly what they did today, no extra charge (nor should there have been), they found/cleaned out a few more small acorn shells (!) causing the rumble, noise now gone, and I'm ready for my business trip tomorrow (Saturday) in upstate New York. This is a five star review for them making good on their service of a few days ago and doing what they said they'd do in time for me to keep to my schedule. This sure beats going to the quick change places which in my experience are notorious for upselling "things they find" when only asked to change the oil. Good neighbors!

My daughter took her car in specifically for rear brakes. That was $685. She was unable to…read morecontact me, but when she picked up her car, there were three additional services tacked on. Clean and lubricate front (which she didn't ask for), clean and lubricate rear (which should be included with the $685 pad and rotor), and $150 for a brake fluid exchange. There is also a $50 coupon which they didn't make her aware of. She also said the advisor, was very rude and pushy. I believe they took advantage of a 21 year old girl and her 80 year old grandmother. I told her specifically to take the vehicle to Midas because I felt they would be fair. They were not fair.