This is a "review" and "Thank You"...before "service" has even been performed. This morning I…read morepulled into a parking spot next to the most eye-catching truck. It ticked all my mental boxes as I made note for a future call. When I returned to my car, a neatly penned note and card was gently tucked in my door handle. The last round of icemessrainslosh found me to a panicked run into the hardware store for a wiper blade when the existing one popped off having frozen to the windshield....and maaaybe me forcing it and blahblahblah, okay I probably broke it. In the icemessrainslosh I popped on the snazzy looking "RainX" replacement blade and, for a few weeks, have been "on my way". Sure it's looked pretty cool with that yellow "RainX" strip; but, for a $26 wiper blade, it was NOT terribly effective....I had, repeatedly, forgotten more times than I remembered to look up the directions at which I did not look when I popped it on to discern the probable ID10T error." On seeing my still girded blade, Nate could have simply gone on with his muffin and day with a shake of his head at the silliness. He didn't. Instead, he left a neatly penned note and card, gently tucked in my door handle letting me know the yellow strip was a protective cover, in the event I'd not left it for a particular reason. He took the care, and time; made a difference, a new fan, and loyal customer before "service" has even been performed. Next muffin is on me, Nate!

did a job my bmw didn't need because he didn't have the tools to diagnose a German car. very rude…read moreto me when I texted him a question today as well.

These guys are the best. My engine blew . They replaced it with NO Problems. Runs great price was…read moregood. Am very thankful for the job they did. They are honest. Which is big in the car repair industry.

I am so thankful for Excel Gas Auto Repair. My back brakes went at the beginning of my vacation on…read morethe Cape. They took my car and had it fixed within a couple of hours and the pricing was completely fair! The person I was dealing with was exceptionally polite and understanding of my situation trying to get my car from Dennis to Falmouth which took longer than anticipated. I appreciate the support they gave me and getting my car back on the! 1000% recommend!

Devion Is honest trustworthy.Also a very good mechanic. I have used him several times, I've never…read morebeen disappointed. He is prompt and gets the job done every time. I would highly recommend his services.. Tom C

He came in on a Sunday to unlocked the steering wheel by replacing the ignition lock…read more Next day my husband drove the car which overheated and steering was all over the place. It's an old 2000 jeep with 233000 miles. He came back and bled out the coolant system that was empty, replaced a valve cover. Then worked on the steering system and said it had to be aligned. I had doubts because the vehicle was unsteerable. He waved the the charges on that. I felt bad for that but took a last ditch chance on getting the alignment done. The diagnosis said they can't even believe he did the work due to as lol the rust under the vehicle and deemed that that the vehicle is no longer safe to drive. There is an other issue which does not Devion's work.

The Mashpee location is amazing. Quick and friendly service. They always go above and beyond,…read morevacuuming inside the car every time. Nice little waiting room. Never pushy, and I trust their advice on extra services.

I'll never take my truck back to this dump ever again! When…read moreI first arrived, I pull up to the garage. The guy comes up to take my truck. I ask him to hang on a second. I gotta grab my child out of the backseat. I don't know what happened before his day but he already seems annoyed like I'm bugging him for something I say sorry?? Like I did something wrong lol and he just says it's whatever. Before I could even make it to a seat inside this guy is spinning my tires into the garage. now I know you've driven trucks before cause I'm not the only truck there.! The screech was so loud that I said WTF? as I'm walking to the waiting room seems like they were shocked too. I just shake my head and sit down and wait. The guy calls me over about five minutes later to get all my information. And then asked if I want my cabin air filter changed or my other air filter changed and I say no. Well, now the oil change is done and I go to go leave and I go to turn on my AC but now it's making this loud humming sound and vibrating from the glove box I couldn't explain it but as I'm leaving, I was like maybe it's cause I'm on a hill even though it's never done that before I was just trying to think of what it could be I get home. It's still vibrating and making a humming sound so I open it up. Take out the cabin air filter to find that he snapped off one of the clips that hold my glove box divider together. The only way I could see this was sticking my phone in there and recording it because it's such a shallow slot. I remove the piece. The vibrating is gone and it's not as loud but now I still have a lighter humming sound. I would've been better off taking my car to McDonald's because at least I would've only dealt with one clown. This place is completely unprofessional for a first time experience. I'll never try to save 20 bucks again back to Valvoline go Thanks a lot smh.. NEVER AGAIN!!

Have been using Access for years. Never have questioned their work or pricing. Kept several of our…read more"mature" vehicles running for a long time. Always polite and helpful.

Always my go to for annual inspections, the staff is friendly and accommodating. I've never used…read morethem for auto repair, however I would expect the same type of service from them that I receive while getting my inspections completed. Definitely a valued asset in our town!

Charged me over a thousand dollars to fix my truck. He said…read moreit was all set, but now it only goes 30 miles an hour. Now he's not returning my calls. It's a shame because he seemed like a real nice person. I just wish he would make it right. making a mistake is understandable, but ignoring an issue is inexcusable!

Alex Bates is the owner and mechanic for this awesome mobile mechanic program. My brakes failed and…read moreI was stuck. Alex came within 24 hours and sorted out the problem and repaired the entire braking system. His price was fair and his professionalism, greatly appreciated.

I own a few older cars, so I'm always in need of some maintenance or an oil change. I've been…read moretreated well at Ted's, over and over again. Consistent, quality work.

First of all, I got pulled over last night for a tail-light out. Ugh. I went to Advanced Auto in…read moreSandwich and was told that they couldn't sell me a bulb because it was something that had to be done through the dealership service dept. Seriously? No way!! I didn't buy that for a minute. I called Ted's Auto Repair, and was told that they close at 5 but they'd take a look at it for me. I had 10 mins to get there. I got there and the passenger light that I got stopped for was working fine!! Go figure. Second... someone had backed into me at the boat ramp a few weeks back and put a nice deep dent in the rear panel just under the left rear tail light and a hole in the Left side of the Hatch back tail lamp (but the light still worked). I had ordered a new housing which came in the mail earlier in the day. The guys (Ted, John, and Scott) replaced the broken housing, and they even popped the deep dent out that was just under the Left rear tail light. They made sure all of my lights were working!! I rode out of there about 1/2 hr later. No one complained at all about staying late to help me out!! You Guys Rock!! Thank you sooo much!! I am a very Happy Customer and would highly recommend this business for your auto service needs!!

Rear brakes grinding badly. Come to find out I needed not only pads, but rotors and calipers. I was…read moredreading a bill of a grand on my Acura, but it was maybe a third of that. TOTAL! And they were very friendly and did PHENOMINAL job! THANK YOU MASHPEE AUTOMOTIVE! There are few out there like you!!

My daughter lives on the cape and went to inspect my vehicle at this establishment. She calls me…read morewith questions, and felt something was not right. The took the vehicle inspected it, took the fee and said she was all set. She had no paperwork, or receipt for the visit. The re-inspection date was six months out. This is usually twelve months. I called them directly and asked for clarification, and they said they would have to look into it. He told me to bring the vehicle back, but my daughter was already on her way home. She was not pleased, with this and was on her way to work. She arrives with the vehicle and the manager I presume, had to ask one of the employees what had happened to get the facts straight. After pressing the employee, my daughter got to the bottom of this. The employee stated that because the vehicle was not inspected last year, they could only issue a six month re-inspection. She said why not a twelve month as is it supposed to be? She said we had to pay for last years an this year to do that. My daughter said, that is fine and paid for two years and now we had a one year re-inspection as usual. The moral of this story is that incompetency is everywhere. They could have easily asked her which option she would like to chose, but instead they just did what they thought was easiest. My daughter spoke the the manager and the employee and none of them gave her and apology for wasting her time or informing her of the unusual circumstances. It is hard enough for a young lady to help her dad out with the regular maintenance of a older vehicle, but she should not have to be an expert in everything, including other people just doing their simple job. This isn't rocket science, but as service declines and everyone's time is valuable. I find that I am compelled to write this review. I normally would not care this much about this detail, but everyone deserves to be treated with the same respect and for me the "Golden Rule" is the best standard that there is. This is a perfect example of a failure, that could have been easily avoided with just letting my daughter know that she had a decision to make, instead of and making a assumption and making an ass of themselves. Go anywhere else!!!

Awesome place! I have had such a good experience here! Donna was awesome with all my questions…read more Gave me an estimate, a time frame with a fair price and it worked out just as they said it would! My truck doesn't make that horrible noise anymore and I'm so happy to find somewhere that I can take my truck, be in good hands and not worry about it! I would recommend coming here, even if you have to drive a little ways, it's definately worth it. I haven't found this kind of customer service for my truck anywhere on the Cape and that includes the Mazda dealership that just robs you blind. Try them out, you will not be disappointed!! PS They are so friendly that when I lost my phone, they were calling it for me, I didn't even have to ask - they just offered...how kind!!! Really made my day!

I bought an old Jeep for beaching and fun. Immediately after making the purchase I realized it was…read moregoing to be difficult to find someone who could work on it, I am not mechanical at all. A friend suggested Moore auto, and Pam made me laugh when I called, I started to explain the situation and she said" Oh we LOVE old Jeeps". They love your vehicle, Old New or in between. Great Prompt Service, and somehow they have the time to walk you through anyt issues. And my Jeep is so much fun!