I was need of brakes and rotors for my husbands 2007 Mercury Grand Marquis, but I was looking for…read morethe right place to get the job done. I contacted several businesses for quotes, but most places I contacted were closed on the weekend or they wanted $400 for the job. Brakes-N-Axles was a God send and I could tell the reviews were right about this business upon pulling into the lot because they were jam packed! I was surprised when they didn't send me away because they were so over-booked. They quoted me a decent price (lower than any of the other places I contacted) and the service was fast! They test drove my vehicle to make sure it was safe for me to drive and that was that. I will say this, they don't talk much, but I imagine that I don't talk much when there is work to be done. I left there happy and satisfied.

I would not recommend Brakes n Axels. I brought my vehicle in multiple times for the exact same…read moreissue, and instead of properly diagnosing the problem, they kept replacing parts and billing me each time while the issue continued. It felt more like guesswork than competent repair work. I eventually took the vehicle to another mechanic, who quickly identified the actual root cause and repaired it for a fraction of the cost I had already spent at this shop. To make matters worse, the second mechanic also found defective work from Brakes n Axels that is now causing additional issues. Paying repeatedly for unsuccessful repairs is frustrating enough, but finding out that previous work was poorly done makes it even worse. Based on my experience, I cannot recommend this shop. I also found out that they charged me for a job that they never did and when I confronted them, they got very rude and told me see you in court crazy how they went there, but I guess that's what we will do then do not trust these people.They will charge you for things that they do not do. They are not good people. Do your research. They also have a F with a Better Business Bureau.

So I needed a brake light replaced, Jason said everyone was at lunch, but he came out and replaced…read moreit himself. Said I needed 2 new tires, he ordered them, made an appt to get them done next week, and he put in the book the price for the tires and the brake light to be paid on my next visit. Unreal service-this place is the only place I will take my cars. Thank you!!!

Great, honest customer service. Won't go anywhere else from now on. Found problems Toyota service…read moredid not.

Bought a great car. Treated very well & drove away happy!…read moreI will recommend this dealership!

Very shady business dealings at this dealership! We have a detailed text timeline on purchasing a…read moretruck. DL and insurance info already sent in, just waiting for them to clean it and get paperwork ready. We get a call while waiting for the 3:30 time agreed on that someone came in from an hour away and purchased the car... General manager was rude and his response was you should have bought it Tuesday?? Soooooo looking a Ford DO NOT go to Crossroads at Dunn- Benson! Shady ethics!!!

My son, a soldier formerly stationed there at nearby Ft. Bragg, needed an oil change...so while…read morevisiting him last February, I steered him to Autozone. That's because I patronize my local Autozone here in Draper, Utah all the time...especially for oil, filters, fluids, consumables, and the like (see my previous review of that same store here on Yelp.) I recommended the STP full synthetic high-mileage 5w-30 oil for his '08 F150, and their #S2XL oil filter, amongst other fluids he needed. The employee who helped us was the best part of the trip as he was super helpful and even gave us both a pair of neoprene gloves to wear...free. Turns out he was a retiring senior sergeant there at Bragg and moonlighted there at Autozone. He is now long since retired, but he was a great help in finding some of the small parts we needed to perform a proper oil change. He also recognized that my son was on active duty (and I was formerly on active duty there at Bragg in the '80s) and so he gave us a nice military discount without being prompted to do so! THAT was greatly appreciated and made that trip just that much more worthwhile. Five stars for great parts, and even better service from a supportive staff.

Mr. Tomas was super help. He really took his time assisting me with all my needs to complete my…read morebrakes replacement and rotors to ensure I didn't have to return because I might forget to grab something.

Fantastic service and quality work. He welded a crack on my truck's rim in no time ! He removed the…read morewheel and rim and worked on it while I waited.Even with other customers calling or dropping by he still completed my job in good time.

Price went up on welding a crack rim. I been there before and he went up forty more dollarsread more

Needed a 100 year old Model A Ford original radiator cleaned and checked out for a restoration…read more Everyone there was so kind and handled the job with respect and timeliness. Great job everyone and especially to Chris! He has been doing his job for a very long time and they are all lucky to be together! Thank you all for taking such good care of my needs. Jon Warren 1929 Model A roadster

My experience with Harrell's Tire & Automotive has been an absolute nightmare. I brought my vehicle…read morein due to persistent misfires and specifically chose this shop because they are listed as a Jasper-approved transmission mechanic. What followed was a series of miscommunications, incomplete work, and questionable billing practices. From the start, I was told by Kaleb that a full diagnostic and fuel pump replacement had been completed. I approved the fuel pump replacement based on this information. However, after multiple follow-ups and showing up to pick up my vehicle, I learned the fuel pump was never replaced. Despite being told the vehicle was running smoothly, I paid nearly $900 and received my car back in worse condition--it no longer even turns over. I also provided the necessary parts for the EGR valve replacement, which they ignored. Instead, they charged me $248.32 for their own part, despite clear instructions to use the one I provided. Their response afterward? "Oh, you wanted us to use your part?"--which had already been discussed. I was billed for multiple levels of diagnostics and essentially nickel-and-dimed, yet I never received a single clear diagnostic report. When I requested documentation to justify the work and charges, I received vague responses with no real findings. I followed up repeatedly by email, and no one responded--even now, I still haven't received the information I asked for. Every time I asked for clarification, I was ignored and when finally receiving a response, i was told the issue was now "out of their scope"--but only after hours and only after repeated follow-ups. This is especially misleading since they are listed as a Jasper-certified transmission repair shop, and that's exactly why I brought my vehicle to them. Despite this, they referred me to another shop that isn't even Jasper-approved. What's more, only 1 of the 4 core issues was addressed. No O2 sensor replacement. No proper resolution of misfires. No transmission diagnostics. No fuel pump replacement. The vacuum leak diagnostic is listed on the invoice, but the explanation doesn't make sense--especially when they claimed they couldn't run the car long enough for transmission testing, yet also said a test drive was done. Prior to dropping my vehicle off, it had misfires, but it started and ran. After picking it up, it won't even turn over. The situation is worse now than when I left it with them. Kaleb claimed it was running well right before pickup--but that clearly wasn't true. They are legally required under NDOJ guidelines to provide detailed documentation of diagnostic findings and repairs, and they've failed to do so despite repeated requests. I never expressed confusion. I approved the repairs--I simply wanted a record of why they were needed and what was found. Instead, I was dismissed and told I didn't understand, which is both false and insulting. This shop lacks honesty, transparency, and professionalism. I paid $900 for a car that's now non-functional, received no valid documentation, and was misled about what was done. Absolutely unacceptable. I would not recommend this shop to anyone under any circumstance.

Dylan was super awesome and super responsive the entire process and made everything super easy. I…read morereally appreciate this mechanic shop.

The work that was done on my vehicle was good. The overall customer support and experience was…read morehorrible. I received calls saying my vehicle would be ready on a certain day and when I arrived to pick up my vehicle it wasn't ready. This happened twice and it was very frustrating. They had my vehicle for over a month.

A Big Tire and Brake Company hire them to put a replacement engine into my truck since they blew up…read moremy original motor with mechanic error!! They have NO proper documentation from the other engine ...SO I have no idea how many miles is on the engine that they put into my Truck!! They left my truck extremely dirty, parts were not put back properly things were left exposed underneath my dashboard, grease all in my truck on the seats, floor mat on my door panel was full of grease my antenna is coming off on the outside the liner is coming off underneath the front windshield!! ... I would never recommend this company to anyone extremely rude unprofessional caught them in many lies!!! I am very disappointed in this company be aware!! They are very suspicious And not doing what's right for their customers!! Put you on hold and leave you on there never answer the phones we tried to call back!!

My wife and I are regulars at Cain's Auto Shop. Oil changes, brake/rotors and tire rotations. These…read moreare a just a few of the things I get done here. John runs an awesome business which is very hard to find around here. Prices are fair and they are super quick. Don't waste your time with other chains and shops that only care about your money.