Hii so I went up there to get some help with my break light being out , I'm just a girl lol and my…read morehusband is deployed so I didn't know how to do it the receipt says mike so I'm going to assume he's the one who helped he didn't question anything i asked for help and he didn't even have to think twice he was so sweet change it all for me and was super helpful! it's the small things that matter !

Nicely stocked. Had everything I needed that day. Went to get some G12 antifreeze for European…read morevehicles and the price wasn't too bad. Great service with a smile and a sense of humor!

Needed a 100 year old Model A Ford original radiator cleaned and checked out for a restoration…read more Everyone there was so kind and handled the job with respect and timeliness. Great job everyone and especially to Chris! He has been doing his job for a very long time and they are all lucky to be together! Thank you all for taking such good care of my needs. Jon Warren 1929 Model A roadster

They are honest and helpful! I didn't need work on my car the last mechanic hit a hose and they…read moreadjusted it and said if I have any other issues come back. My car was running hot due to this, God is great and there is still good in this world!

7/28/25-update again: Well I was told it would be 3-4 days, that has now turned into over a week…read morewith no date of completion. The owner Jovan has no clue what is going on so he lies everytime we call for an update. I was told to drop it off because the transmission was in, I was told they finally started working on it last Thursday, now he says that they are having to wait for the transmission and there is logistics involved. He has no clue what lie to give us next. Why they don't just fix my vehicle and give it back is beyond me. Why keep dragging us through the mud for no reason. I paid the high down, I have made every payment on time even though my vehicle is not fixed still at almost 3 months into this. How can this even be real. The worst part is they do this to people knowing they can't do a thing about it. They don't lose anything and could care less because they will just keep getting away with scamming people. It's been over a week and all I want is an accurate update or my vehicle back. Is that too much to ask?!?! Even better when you get a call from the owner that last 2 mins and he answers nothing then hangs up on you because scamming customers is more important. Jovan is even more rude than his staff. The absolute worst dealership and shop! STAY AWAY!!! Update #2: They finally tell me to drop my vehicle off and have now had it for 2 days and have not touched it at all! Their awful excuse is it was too long to get in their shop so they had to clean the other side out. Are you serious?!?! Don't bother trying to talk to anyone because you can't ever talk to anyone just the worthless guy who answers the phone and is rude and can't do anything at all. This company just gets worse and worse. They don't care that your making payments on time while they run you around, or that they are leaving you without a vehicle for over a week when it was supposed to be 3-4 days which is still longer than most shops. Update: It has now been over 2 months since I started the fight with this company. I still do not have my 50k vehicle fixed. Still more excuses, we have to repeatedly call for updates and get nowhere. Don't ask to speak to the owner because it won't ever happen. The warranty they offer is just a cash cow for them they don't actually honor it or do anything with it. I called the warranty company myself and they have no record of my vehicle.....at this point I'm convinced they never planned to fix my vehicle. Transmission was supposed to be in today, here it is end of day no word from anyone and conveniently no one is available to speak to either. STAY AS FAR AWAY FROM HERE AS YOU CAN!!! At first thought we found a diamond in the rough here. Had nice vehicles and even offer a warranty.....the catch is you will get a vehicle with a big mechanical issue then you will spend the next 30 plus days fighting to get it fixed. Fighting just to get communication. You will get the run around. Call the warranty company and after almost a month since I bought the vehicle they say they don't even show an active account for me. Yet I'm told by Vicki that I have an approved repair. Wait 2 weeks for a tacking number that I have to keep calling for updates on just to be told conveniently it was lost in shipping....how do you lose a whole transmission??? That's not counting the radio screen that doesn't work still. So here we are over a month later, a 50k vehicle with nothing but problems and no answers.

Bought a BMW break my wallet from Jovan's and have 2 year warranty engine blew now they don't want…read moreto fix it, Don't buy a car from here my husband is a war veteran and they screwed him

Monkey Wrench is THE best in Fayetteville. Josh, the owner, is knowledgeable and honest. The price…read moreis always fair and the work is high quality. We had a problem with our Nissan and Josh went over it with a fine tooth comb. Due to our lack of knowledge, another guy could have charged us for work that we didn't need and he didn't do. Monkey Wrench only does what's necessary to fix the issue. Monkey Wrench is the only mechanic in Fayetteville that I will trust.

Took my truck in for overheating issues. First estimate I was given said that I needed a new…read morethermostat, waterpump and serpentine belt. I called to let them know the thermostat was recently changed and new. They removed that from the estimate but said I still need a new waterpump. Replaced that, truck still overheated. Went back and they said it needed a new headgasket. Labor would cost $2400.00. Had someone else look at the truck and asked them to replace the headgasket. Found out the headgasket was fine, the only thing wrong was a clog in the radiator line. We would have spent almost $3000+ for the problem not to be fixed by monkeywrench. I question if the waterpump was even the problem. I would not recommend them because they don't seem to try and find the issue. Just guess and charge. I'm very disappointed.

Not a good place to buy a truck cap. They only install one day a week. They had my wiring for the…read morebrake light miswired, I had to return two times to finally get it corrected. They were too lazy and cheap to put an extra layer of gasket at the back of the bed so it leaked badly. A small shop with inexperienced and incompetent help.

I highly recommend DO NOT USE THIS SHOP!! I had a ReTrax bed cover installed on my truck at a cost…read moreof just under $2400 and it leaked very bad. I went straight back within 45 min of picking my truck up to notify them of the issue. I was told I had to come back anther day for repair. After several attempts to have them repair the issue I ask for the cover to be removed and a refund. The owner will not respond. I took my truck to another shop who installs ReTrax cover to evaluate then install and was told it was an improper/substandard installation. I have sent a certified letter with no response and I am in the process of filling litigation to get relief. DO NOT uSE THIS SHOP. They do not stand behind their work!!

Kyle and his crew are all TOP SHELF when it comes to customer service and knowledge. If you're…read morelooking for this , they are your go to for getting your monies worth.

This was easily the best service that we have had for tires. We have had three flats since moving…read moreto NC. So we had to buy all four tires...not a fun purchase mid move. This shop gave us a GREAT DEAL. And, they had my husband in and out of the shop in under 17 minutes. It was a clean shop with impeccable service. It isn't easy to impress my husband, but this shop did. He has been raving about it all evening. Thanks Kyle! You didn't send me a grumpy old fart!! And the tires were great too!

I didn't purchase tires from Harrels but the individual I spoke to went above and beyond to try to…read moresecure me some inner tubes for river floating.

Over priced ripoff shop. I was quoted nearly 2000 dollars and went to another shop where I was…read moreinformed far less needed to be done and got a brake job add as well and only paid 530.00 dropped off morning 0809 and got my car back 2:30 afternoon.

I've got my mandatory annual NC safety inspection done, called Fayetteville Auto Service and they…read moretreated me like family. Dave answered my call. I've been to many different auto service and so far, this is where I'm gonna get my oil changes and my brakes serviced. From day one, I'm a fan. Go now if you have any check engine light or something. I'm sure he will lay down the issues and give you an honest opinion. Thanks Dave! Value is awesome.

I didn't see the response as I hadn't realized I made the contact thru here. I usually get Dave by…read morephone directly. He's a great & honest mechanic (over my long life I have only found 2others I would say that about!) I highly recommend his work, honesty & professionalism.