The absolute WORST customer service I have ever received. The fact that Scott Bell treats his…read morecustomers with such discontent is disgusting, especially his military customers. I gave Scott my vehicle for a motor rebuild back in February 2021. It took 4 months just for Scott to take my motor to the shop to be rebuilt. This wasn't the issue, the issue, is that Scott LIED to me and claimed the motor was almost complete....BEFORE he had even taken it in for rebuild (I have screenshots for proof). To make matters worse, Scott likes to hang up on customers' faces when they hold him accountable for his lack of professionalism and timeliness. Since Scott was taking too long to get my motor built, I asked him kindly to give me the name of the company he went through. HE REFUSED to give me the information to the company who was building MY motor that i paid with MY money. All because he didn't want hos reputation toiled. I still foond tge motor shop and they have had my motor complete for about 2 months, yet Scott still hasnt picked it up to put back in my vehicle. The parking at his shop is exposed to the outside, so I have asked Scott to please make sure he keeps my vehicle clean. Instead, he TELLS me....the CUSTOMER, that its not even that big of a deal and that I shouldn't worry about it.... ***My vehicle, a 2006 Jeep SRT 8 6.1L Hemi.....that isn't manufactured anymore*** So meanwhile, my vehicle is sitting in his lot collecting spider webs and grass growing through the engine bay.... I have been without a vehicle, so call/text was my only way of contacting Scott, but he refused to answer my calls. I've had to call from other numbers just to get him to answer my calls. Scott also enjoys talking about other customers...TO CUSTOMERS and will go on a long tangent just to distract you from the very issue you came to talk about. He will talk over you and manipulate the conversation. He is a SCAMMER. It has been 8 months since I gave Scott my vehicle and it has been a nightmare. Even while im deployed, going through all kinds of work stress, Scott has made no effort in actually providing good service. SCOTT is a liar and a scammer. Everyone....especially Military members, stay away!!!!! If you have any questions and need proof of experience with Scott, feel free to email me directly. martindaniels1014@gmail.com

By far the worst shop I have ever went to in Fayetteville area. If I could rate 0 stars I would…read more Stay away at all costs. This shop will cause damage to your vehicle and not claim responsibility and blame you. I do walk arounds of my vehicle before I take my car to the shop and after I get home. Advice for anybody reading this always take pictures of your vehicle before you get any work done, this is what I am forced to do now because of this incident. I Just moved to NC from NY and was looking for a reliable shop I can take my car to without being overcharged, hassle and BS'ed. If you know of one please inbox me some reliable shops in the area. Thank you

The best experience with fast, professional and friendly service. Treated our senior RV with…read moredignity and respect. Will definitely call if needed in the future.

Needed a 100 year old Model A Ford original radiator cleaned and checked out for a restoration…read more Everyone there was so kind and handled the job with respect and timeliness. Great job everyone and especially to Chris! He has been doing his job for a very long time and they are all lucky to be together! Thank you all for taking such good care of my needs. Jon Warren 1929 Model A roadster

They are honest and helpful! I didn't need work on my car the last mechanic hit a hose and they…read moreadjusted it and said if I have any other issues come back. My car was running hot due to this, God is great and there is still good in this world!

I brought my car to Bruno's Automotive because the car had been hesitating with acceleration…read more James, the mechanic, was very kind and helpful. He spent about 10 minutes explaining to me what was wrong with the car and gave me a print out to review. He was also able to program it himself, which saved me money! Sarita, at the desk, was also very pleasant and helpful. I highly recommend Bruno's! Kelly Mergy

I literally could write a book on how amazing this auto shop is!! My papa got Covid back in 2020…read moreand his health hasnt been good since then. even though he can hardly speak he still till this day say "Bruno's is the only place I want my car fixed at!" my papa is loyal to who is loyal to him. I hope this helps with the wonderful works who work here!! ALWAYS COME HERE FIRST!!!

I brought my 1989 Chevy k1500 in to diagnose an issue where it was running pretty rough. I had…read moretried replacing all kinds of sensors and tried rebuilding the throttle body from random parts I had acquired. Paul was able to identify the problem and keep me in the loop with everything he was doing or had done. I can't recommend his shop enough especially if you're driving around an older vehicle. He even cut me a deal since we had agreed on a price beforehand and it was a little more expensive than we both anticipated.

Owner Paul is amazing! Super friendly, knowledgeable and does great work! Plus at a great price…read more Would recommend to all my friends and family.

It looks like I should've taken my Corvette to these guys in the first place, instead of where I…read morewent in Raleigh. Now it looks like Frankestein's blind cousin installed mine. So, fellas, I will be seeing you soon. John SFQC 3-83 / OTC-18

Nice guy, very fast and good with the work. Definitely high quality, would definitely recommend and…read morei will be going back.

Great experience and a totally satisfied customer! Bills Auto took care of a required part for my…read moreChrysler 300 that the local dealership couldn't take care of not to mention saving me hundreds of dollars cheaper than what that same dealership tried to charge for something that was not related to the required part needed. Thank you again Bill for the great service...I definitely recommend Bill's Auto Electric

I took my scion to them after Pep boys made a Frankenstein operation about 3 years ago. They fixed…read moreit properly. I recently took my Nissan titan there and they fixed it I recommend this shop for electrical work

Talk about feeling uncomfortable and feeling ripped off, let me share it. On May 13th, I took my…read moretruck there for an A/C leak and after $100 I was told there were no issues found. They had replaced the refrigerant and I was good to go but if the A/C went out again to bring it back. On June 3rd, my A/C stopped working again so I took it back to them. When I arrived to drop it off I was wearing my Army PT shorts and the front desk lady came closer, looked me up and down and said: "Look at those legs! I'm glad it's warm outside and that's right, I got no shame." I'm glad my wife wasn't there, cause it would probably have gotten ugly. Anyone would feel flattered with a compliment, but that felt completely out of place and wrong. Now imagine the opposite, I'm the one behind the counter and say that to a lady coming in as a customer? Later on, Bob called me and explained the Condenser was bad and it would cost $775 to replace it. I told him I would have to wait to get it fixed. He charged me again $50 this time which to my surprise would not be counted against the $775 if I brought it back to them. I just got off the phone with Auto Zone and they have a brand new Condenser for $120 w/ lifetime warranty. Called another shop and they can replace it for a fraction of the cost. Best of luck to anyone bringing your vehicle there.

My Son was ripped off by this company. He is a soldier in this great country's Army, and way too…read moretrusting. He brought his Mazda 3 in with a wobble at speed. This company said it was his rear Calipers (brake). Really?!? They replaced the rear Calipers, with no consent, did not supply the damaged parts at the end, and charged him over $500.00! Guess what?!? Didn't fix the problem (imagine that!). My son had to take the car to another (honest) repair shop, which diagnosed the problem as the front rotors. Now, I know cars, so the front rotors sound are way more the likely culprit! I am 56 AND HAVE NEVER, EVER, HAD TO REPLACE THE REAR CALIPERS ON ANY VEHICLE I HAVE EVER OWNED. Buyer beware.