Did a great job on my car, excellent customer service very professional…read more I've utilized this business on a few occasions & I am pleased. Thank you Evergreen for all you do & I am glad you're here in our community.

Absolutely fantastic service. Above and beyond!!! Helped me in a pinch! Even stayed after hours!read more

Best Auto Mechanic ever! Always friendly, professional and there to help with mechanical needs…read more He will make sure your vehicle will pass smog or let you know if you are just waisting money trying. Very honest and the most dependable shop in Burney!

I have gone to Steve to get my smogs done for years. Straight up no hidden agenda like other places…read moreI have dealt with. I recommend him.

Awesome and convenient oil change! They came right to the house and changed the oil right in my…read moredriveway. And for the price you can't beat that convenience. We're kinda stuck at home due to a surgery and this was a life saver! Thanks guys!

Lee came right to us when we called the night before Thanksgiving. It was a blessing he was…read moreavailable because the timing couldn't have been more unfortunate. He was quick, efficient, and pleasant to talk to. Give him a call or text if you need some car help! We called for a flat and he was able to repair it with no issue.

My car stalled driving back home to Oregon from my stepdads funeral on Labor Day. No shops were…read moreopen, but the tow company had the code to tow my car here. These kind humans take pictures of the damage and kindly explain what is going on with your car in each image. Every single person I spoke to here was kind, and I felt comfortable. They let me store my car here, and recommended a place to buy it for parts. They did not overcharge me.... They definitely undercharged, and had a lot of compassion for my situation. I wish I could a shop in Oregon that I could rely on like this.

Best Place with top services. They worked with my granddaughter's 2002 old car to get it back up…read moreand running and they maintain my BMW, from replacing the battery, to oil changes and replacing the back brakes: so it's a whole family affair. I was advised I needed new tires and got a great referral to Tyler at American Discount Tires and they did a great job too, gave me great advice and I felt taken care of without the upcharge sales pitch. Thank guys!

Our 2008 Ford Ranger truck would not start. J's diagnosed it and fixed it! Now it runs great Today…read moreI took my 2013 scion xD and they were able to replace my headlight. These folks are amazing and kind!

From the owner: J’s Auto and Diesel Repair is a family owned and operated automotive repair company. We service gas…read moreand diesel cars and trucks.

Top notch! My air compressor went out and they had my car fixed and back to me in under 24 hours!…read more Very nice staff! They are now my go to mechanic!

Wasted my time and money. I told them from the start I needed my AC compressor switched, and…read morebrought the new one with me. They said they would have to look at the car first- no problem. Kept my car all day on a Thursday only to find out they aren't open on Friday and they won't use parts they didn't order. I have no qualms with that policy, but to not have been upfront about that from the beginning means I wasted my money on the diagnostic and time it took when I could have taken it elsewhere from the start. This policy should have been mentioned from the beginning when I had brought up that I brought the part needed no less than two times in conversation over the phone and when I dropped it off.

R&R Auto repair is the best in town especially if you have to get that silly interlock device…read moreinstalled. They were there for me when I was in a pickle and won't take my business anywhere else when it comes to my car... these guys care and are all about customer service !! Thank you guys ! K

Is the owner, Rick, charming? Yes. Does he explains everything in detail. Yes. Does he change…read morethings without contacting customer. YES. I had R&R rebuild my 1991 suzuki sidekick. $9000. They sent the engine to A & I. So initially when I decided to do this little adventure with Rick and Kevin all was well. I mean there were some red flags, like not getting back to me ever, everything taking FOREVER, and a bit of the mansplaining but I let it slide. When we started the rebuild Rick wanted to replace the clutch. He had a certain one in mind which was higher performance. We also assumed new alternator and starter as both were failing. So I called every few weeks and it was taking a while and then the day finally comes and we go get her. Rick shows us some stuff and off we go. We are supposed to put 500 miles on and come back. We get home and park. There is oil dripping out everywhere. I call and they tell me that they started it without an oil plug in and it blew clean new oil all over the engine. No, they didn't clean it up but I can bring it back and they will. Next day I try to start it to do that...won't start. When it finally starts it is making a horrible squeal. Shut it off immediately. Call Kevin and he says I should have it towed in. I should. They came and got it after I was like nope dont think so. So before they come get it we are looking under the hood...they didn't replace the old ass starter, the alternator ( original 1991) or the clutch. I ask Rick about clutch and he says to me, i couldn't find the one I (he) wanted. Im like wtf. I ask about the other things and he says if we did all that it would be too expensive. So I want these parts replaced. I think asking the customer WHILE YOU HAVE THE ENGINE OUT might be your play but Rick didnt think so I guess. So my partner goes down to shop and says hey...we want the new parts but we dont think we should pay shop time just pay parts. This is because, again, they had the engine out, they could have called us to ok parts or not but chose not too. The next week I talk with Rick about a time line, he says has to order parts. I call the next week he says parts will be in Tuesday. So I call back (parts should have arrived Tuesday I call wednesday). Kevin says it will be three more weeks. I ask why and he talks about getting it back on the lift etc. I mention to Kevin what Rick said about parts in by Tuesday so why 3 more weeks and Kevin gets upset says he can have Rick call me but I noped out of that because at this point Rick is being a dick about the whole thing. So Kevin calls my partner the next day to say car is ready. No idea what happened to 3 weeks because he didnt call ME about MY vehicle even though I am the only one who has signed anything or paid anything. Whatever. I call Kevin back to get the total.... $960...wtf? Partner calls Rick and he literally has a little tantrum on the phone (it was on speaker phone):and says fine you dont owe anything. I would have left it there but my partner went down and paid for the parts that they jacked up (doubled) the price on. So my take on the whole thing is that Rick and Kevin are nice if you never challenge them or ask them to take responsibility for anything they fucked up. What a shame. Hard pass on this place.

Had an awesome experience with Brent, he not only figured out what was wrong with my car quickly,…read morehe came back when my battery died again when he didn't have to, and helped me get the store to honor my warranty! He set an appointment and got in touch as promised, was on time and just generally nice to work with! I highly recommend him for any automotive services you may require!

Solid and straight forward! And he stands behind his work! He didn't have to turn around and help…read moreme today, but he did! Fantasticly honest mechanic and my wife found him to be pleasant and just straight forward! Made my wife feel human and not like he was trying to play any games! I highly recommend! Thank you!

From the business photos and the descriptions in the other reviews, I am certain this is the same…read moretow service that saved our hide Wednesday night. My daughter and I were headed up to Portland and got caught just before a Highway 5 closure north of Redding. Although the 1610 travel advisory radio alerts said that Highway 299 was not an alternate route, it looked good on Google Maps. So, we decided to take a chance. After making our way a fair distance up 299, we realized that we'd need chains so we made our way back to Redding to acquire some. We headed back up 299 and stopped with everyone else when it came time to put on the chains. Then it was time to split off to Highway 89 in order to connect back to the 5 beyond the closure. Conditions on 89 were okay at first so we pulled over to remove the chains before it got too dark. My daughter - smarter than her mother - had no problem unhooking her chains and laying them flat on the road. I, however, did not notice that I hadn't completely unhooked and flattened my chains so when I went to roll off of them they got caught in the axle. By this time it was almost dark, on this nearly deserted, unlit road. We called 911, who sent a CHP officer. The officer was an absolute saint who got on the ground with a flashlight to see if he could untangle the chain. No luck. He called for a tow truck and thankfully waited with us until it came. Here's where Mt. Burney Towing joins our sad roadside party. As the driver backed up in front of us, I told my daughter that the entire trip hinged on this moment. If the guy was to tell us that we'd have to be towed to the nearest town and stay overnight, we might have to scrap our Portland plans. Who knows what the repairs could cost and how long they would take? The tow truck guy could have EASILY taken advantage of us, taking us for a literal and figurative ride, but NOPE! For a very nominal fee, he pulled off the wheel, pulled out the tangled chain, checked around carefully, and proclaimed that there was zero damage to the car. On top of that, he fixed a hook on the chain that I had bent when I rolled over it, so that we could still use the chain. Which AGAIN saved our trip because we ended up having to put the chains back on a few miles later and kept them on for the next few hours as we traversed dark, narrow, solitary 89 to Mount Shasta and back to the 5. If the business owner reads this, I want to say THANK YOU for saving our trip! While everyone else on Highway 5 lost up to 24 hours because of the closure, we only lost half a day. It could have been much worse if not for your kind and honest service.

I'm going to be nice on this review but last time I called his price was pretty expensive to go to…read moreAnderson. He has done multiple tows For our business and personal vehicles. I decided to call another tow company In the area. They worked with me on price and Availability. They'll end up getting our business from now on. Call around you'll be happy you did i'm giving three stars because he has done a good job for us in the past and answers his phone day or night