Commercial tire did a great job on my alignment when another well known place couldn't do it. Juan…read moreIbarra came out and got it ready for the technician since technician was at lunch. I was able to come home to Portland knowing my car was taken care of.

The-woman-who-lets-me-live-with-her (thanks Mike) and I got a flat on the way home from tacos in…read moreToppenish (q.v.) to the extent that when we stopped to run an errand, the hissing sound was extreme (audible inside with the windows up) as air rushed out of the tire. Now this happened on a Sunday, universally understood as the worst day to get a flat as nobody is open to help and even our insurance wanted to tow the car somewhere for it to be fixed the next day. Since they are new, run-flat, and that towing option seemed like a hassle, she just extended her stay in Sunnyside for a day and resolved to pump some air into the tire, run it down to the nearest place that could repair/replace it, then come home. Thank GOD Commercial Tire was the closest place. Despite being behind a large municipal construction project which block direct street access, the folks at Commercial Tire were in good spirits and everyone greeted her, and was solicitous of her situation. They took the car back and took a look at the tire. Turns out it was a big screw. We were prepared to replace at least two of the tires but the people at Commercial Tire repaired the tire, brought the car around, and then wished my wife a happy day. No charge. It is rare enough these days to have a business so completely committed to excellent customer service, but to have the grace to just lend a hand to someone having a bad day, that's a great business and worthy of your consideration.

I simply took my car in for an alignment. Dropped it off and I get the dreaded phone call about how…read moreit needs this and that. All up sale stuff. My good friend who is a certified mechanic made sure it was ready for an alighnment. So when Schwab calls me to tell me that it needs this and that I let them know that please just do the alignment. I don't get a phone call so I show up to see if it's ready and they tell me "we were not able to do it". What!!!?? When we're planning on calling me? I'm of the opinion that this was a made up excuse since I did not proceed with the supposed repair my car needed. I took it to commercial tire and they did the alignment right away with no issues. I'm done with Schwab!!!!!

Amazing service. I had an appointment to have tires put on my RV, and I ended up being late due to…read moretrouble getting it hitched up (I did call and let them know). They still honored my appointment and even stayed after closing to get it done. I've had good service there before but this deserved a special shout out. Thanks guys!

Came in needing a new brake light, they came to my aid immediately and had me back on the road in…read more15 minutes. Very happy with the service !!

One of the nice things about a small town is learning about good business practices by word of…read moremouth A friend told us about Armstrong's 5 or 6 years ago. We discovered we had a very trusting experience with Eric and his staff. We continue to have both of our vehicles serviced by them since then.

Had 2 front rotors and pads replaced on my civic si. He could not have done a better job, no steps…read moremissed and he got me in next day! 10/10 for my guy and very affordable. Definitely recommend

If your looking for someone to do a great job and very puntual call Alan. He came and did a couple…read moreoil changes for me even on the 4th of July. Very good communication and he knows what he is talking about. Very pleasant to deal with. Price was very reasonable also. Thank you

Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

My car died while I was driving it and had it towed here…read more After 4 hours of diagnostics and $600 later, Darrell told me he found metal in my oil and it'd need a new engine (basically it was done for as it wouldn't have been worth an engine replacement). Knowing to never trust a mechanic I do not know, I got a second opinion. Darrell hadn't even drained the oil that he said he found metal in and no metal was found in it when it was drained. I've truly never met a shoddier mechanic. Sounds like he can do some minor air conditioner repairs from the reviews I've seen, but figured I'd give a real review of his diagnostics. By the way, all my vehicle needed was some new spark plugs and ignition coils, under $200 repair. It's running smoothly and definitely has years before it'll need trashed. Don't go to this guy unless you want to waste money and potentially be out a whole car. If you want a good recommendation, go to Auto Care Experts in Yakima.

Excellent customer service and great communication. We trust our big and small jobs to Greene's…read morePoint S. So glad we have them locally!

I will never again return to this shop. I purchased, balanced and aligned tires for my truck here…read more I was told to return if it bounced or shook at all. It did, so we returned to have them checked and rebalanced today. I was told today that they were balanced as best as possible and that my rims were bent. We leave and the truck is shaking worse than ever and can't even get it up to freeway speed without the WHOLE truck shaking. Long story short, stopped in at Les Schwab on the way home who told me Point S overloaded the weight on my tires and my rims weren't even slightly bent. Thanks for your laziness and/or incompetency Point S. 2 stars only because I'm still irritated, but we called Point S and spoke to the manager who was upset and disappointed by our complaint and said he'd take care of straightening out his employees and was willing to reimburse me for the fix at Schwab's.

Amazing staff! Great sale staff and their service dept rocks. Friendly, helpful and above and…read morebeyond all around!

A little bit longer wait than anticipated but they were super busy. Very personable staff.read more

My cars radiator was unfortunately cracked by a rock at some point on the road. We brought the car…read morehere and had the best experience!! Mr. Cromwell went above and beyond for my family!! Not only did he replace our radiator, but he also drove us to our hotel we had to get for the night and he didn't have to do that!! My family and I are extremely grateful for everything he did!! If I could give 10 stars I would a million times over!!!

This place did an amazing job on my boyfriend's van. He was on his way home to the Westside of WA…read moreafter visiting me in the Tri Cities when his water pump went out. He was able to make it to Cromwell's and they got it fixed in one day and at a very reasonable price. The gentleman that fixed it was very nice and the lady up front was very helpful. Highly recommend coming here!