Had a rotation and alignment done at Les Schwab's Ocean Beach store- it was messed up royally. Car pulled to the right so bad I fought to keep it on the road and the steering wheel was tweaked to the right and not center. Obviously I did not take it back to the place that screwed it up so I called Les Schwab on Industrial Way and they fixed the alignment and rotation in an hour. Good job done at Industrial Way Les Schwab- thanks! Chuck read more

Wednesday afternoon day before Thanksgiving and its raining hard driving down to Portland Or. and we get a flat tire. Pull over get to gas only station. Get spare tire on 3pm. Hole in the tire. Called Les Schwab on Industrial- get on our way. Arrived at 4. Thankfully tire was fixable. Fit us in. Polite- empathize with the holidayi traffic. Very reasonable repair cost. TOTALLY had a positive experience!! Thanks crew! read more

Came in to check low tire pressure warning light. No tires were low. Was told the sensors were bad but they had none in stock. Shipment was coming in the morning. Fine, set an appointment for 10am. When I arrived no appointment on the books, only the bid that was written by Steve. Fine. Leave vehicle they will get to it when they can. They called me 2 hours later, all done. Great. Come to pick up, ask if they resurface rotors, get a 5 minute lecture of how the process works, and that I need to make an appointment, I interrupt and repeat I'm just asking if you do it. Lady gets rude, doubles down on the lecture of process and appointments. Fine, I submit to the over communication. Pay for sensor replacement and take my keys. Get to my Toyota FJ and see the spare tire mounted to the back is missing its cover. Open the back door and it's been tossed in there. I'm pretty furious at this point because they weren't asked to take it off, and if they needed to take it off they should have put the damn thing back on. Never returning to this location unless it's an absolute emergency. read more

My family and I were traveling for the holidays, and got a flat tire, always inconvenient. They were extremely helpful and helped us out in a pinch. Got us back and on the road in no time. We were very appreciative of them, especially during the stressful time of the holidays. read more

Was driving from Seattle to meet a client in Kelso. Had new tires put on a month or two ago and hadn't taken my car on the freeway since the new tires. Noticed some uneven driving on the way down and tried to make an appointment at a local Longview shop. When I arrived for my appointment at another shop they said they weren't able to do an alignment on a BMW so I called Les Schwab and they got me in within the hour and fixed my issue. Great service as always! read more

Thanks to Casey and the great team at Les Schwab! Talk about customer service and a great example of the Les Schwab spirit. I had a tire blowout on a rural highway in Oregon. The Longview store in Washington was the nearest store. I wish I had her name, the very kind woman who answered my call not only made sure they had a replacement tire, she helped me identify a tow company. Casey and team stayed after closing to be there when my car arrived. A few minutes after the tow truck dropped off my car, I was back safely on the road. Thank you! Thank you I can't say enough about the service, the kindness, and the courtesy of staying late to take care of a customer. read more

We were in a pickle. Cruising up 5, boom, bam flat. Les Schwab patched the tire super quickly , they were polite and super professional. Highly recommend. Thanks for everything!! read more

Les Schwab Tire Center - Tires Near Me - Longview, Washington

Good service and nice staff. It's a chain so if you read what they can and can't do you should be fine. I have never had a problem. When Toyota was telling I needed new brakes after 30,000 I took it here and they said I was fine and got new brakes at 65,000. They could have said something different but they didn't and they got my business. I wouldn't leave my car there overnight because of the problems around those parts. read more

Found myself with a flat. Luckily I was close to this tire center. They fixed it right away. Service and counter team very nice and efficient. Reasonable price too. Couldn't ask for more. read more

Chris was awesome for getting me in right away and fixing a punctured tire. Id just like to say thank you so much. He was so pleasant to deal with and had a very happy deposition. I really appreciated it after the week i had. Thank you and have a wonderful day. Shannon Barlow read more

This place does more than tires! Kevin was a God-sent, our boat trailer winch belt broke when picked up at Kamala mariner, we needed to head back to Seattle. We called many auto and trailer repair shops, they either did not do it or too busy, we picked up the new winch from a shop, the shop owner pointed us to Les Schwab Longview WA. The help Kevin gave us is so refreshing, he did not have the tool, he figured out a way to connect the wrench to the trailer and it was secure! We are now on the way home thanks to Kevin! read more

I called in this morning at 9:26 to get added to a drop off waiting list. Lady on the telephone told me they would give me a call as it got closer to a time and gave me a rough estimate of two and a half hours to receive a call. I waited til about 12:20 and then decided to just go in. The woman I spoke to at the front counter gave me a rough estimate of 45 minute wait. Turned into 1 hour and 35 minutes before they even pulled my car in. Once it was pulled in I watched about 10 employees circle it (it's an odd car, gets a lot of attention). They jacked the car up in the air for about 5 minutes and then let it back down, I watched several other cars (10-15 at least) leave before I was even updated on my progress. About 1 hour after my car was pulled in they finally grab me from the indoor seating and tell me they cannot change my tires because I am running 1" hub adapters. Obviously you guys saw that right when you pulled it in, why waste an hour of my day to tell me you cannot do it. Get your communication in order read more

Awesome Job Thanks! I had a flat on my outside tire of an E-450. They got me right in and got me out the door to my next appointment. Thank you for your Good Work! ~Jason PUIRI Cleaning & Restoration www.puiri.com read more

I truly cant say enough about my experience I had today. Literally every staff member was so kind, and so helpful. I really wish I would have gotten the name of the man who was helping me today because I could give him a shout out!!! Thank you all so much!!! read more

I felt discriminated against, costumer service is just bad, I live in the area and enjoyed their convenient location for a few years, I own a trucking company and have been coming here to their commercial section, honestly the guy doing my tires was never friendly in all the times that I went there but he always did a good job so that kept me satisfied. Yesterday I came in to buy 4 tires from them and brought 4 spares, to change all 8 on my truck, the guy said he doesn't wanna do it, it was about 4:30 pm truck section is closing at 5 pm but they could still till 6 I was told when I called before coming in, so I thought I'm gonna go inside and talk to his manager, so he came out to see what I needed and said "we are not interested" what the heck? I'm not trying to sell you anything, is this a professional nationwide business or an under the table shop?! I need to install all 8 new tires on my truck, I'm buying 4 from you and have 4 spares, you're not interested because I'm not buying all 8 from you? I mean there are plenty of shops that will do it, and it's not uncommon at all for Sami trucks to carry their own spares, but selecting what you wanna do and what you don't based on how busy you are is wrong! read more

Tire pretty much exploded while driving back to Idaho, pulled in at 5:45 and left at 6:05 with a brand spankin new set of tires. Thanks fellers. Lightning quick, great service. 10/5! read more

Very disappointed with the incompetence of an employee. Bring work truck in, need u-joints. Schedule an appointment 4 days out. I show up for appointment that I was told would take an hour. I sit for 30 minutes and they come to me and say they don't actually do the work they take it out and take to another business, so it will take about 6 hours or more. Really they did not know this before. Now I have to get a ride, when I could have had this all lined up. Thanks for wasting my time. read more

This Les Schwab is extremely slow...just to get tires mounted that are on their own wheels i waited over an hour. One would think they would have a crew able to expedite the quick jobs, but apparently they put you in line with all the other customers getting new tires and new brakes or suspension. I would have saved myself time by doing it myself, or just paid to have another tire company do the job. My time is worth more than what I would save by doing business with this Les Schwab. read more

Slooooow! Wa told the wait would be around 45 minutes. Have been here for 55 and the vehicle still hasn't been taken back. No cars have left the bays in the time I've been here. Three guys working on one car. Others standing/wandering around. The old man would be ashamed! read more

Never again. Have spent thousands of dollars with them over 40 years. Recommended my son, a Service Member, purchase his tires there .... he's now stuck with a flat les Schwab tire with his three year old son. They want $105 an hour to come fix it. Because he's about an hour out, a $400 repair on one tire with travel. I've had a flat tire on the freeway and they came and fixed it for free. I paid them more for tires that I could normally get for less for that reason. Done. Never again. I'd give them zero stars if I had the option. Both the receptionist and manager are arrogant. read more

I had low tire pressure on one tire on my new Jeep. I came in without an appointment during a busy time, was greeted quickly and courteously, the service technician found a screw in the tire, repaired it, had me in and out in about 45 minutes (and free popcorn while you wait). All free of charge despite me being a first time customer. Awesome service! I've only lived in the area for about a year, and this was my first visit to a Les Schwab store. It won't be my last. read more

Worst service I have ever received. Had a safety check done on tires and then one blew the next week. 150 for new one and no discount or sorry or anything. They said tires were great when we drove off their lot. Never seen a great tire blow up without running over something or in an accident. Don't trust them with your family's safety. read more

I was very impatient but I was in and out in less than 2 hours, without an appointment. Some of the men were very friendly, others were just more quiet. Either way, I didn't have to deal with any "salesman" during my trip here which really made me the most relieved. I was beyond thankful for the free tire repair. I just assumed I would go in and they would try and sell me new tires because the ones on my car currently aren't the best, they've had a lot of miles on them. Long story short, I am very thankful and happy with the services I've received at this location. read more

Slow slow slow slow. So slow here. Some of the tire jockeys are rude. No customers service skills and very short with you. If you're in a hurry don't go here. Run on a flat tire somewhere else read more

This is sooo slow I only want to have a tire rotate . She told me 25 to 30 minutes!!! But one hour n half still nobody touch it!! They should at least let me know what's going on!!! Not coming here anymore!!! read more

Amazing customer service, came in because hundayi messed up my service appointment and I needed my tires rotated. They helped me out quickly. While I was there the customer service was so awesome that (knowing my husband needed new tires) I had him come down and they got his tires done in no time at all! Their knowledge of all things tires was fantastic! They even explained how to put my chains on!!! Cannot thank them enough for outstanding customer service and a job well done!!! read more

Way to make it right, my last review needs to be rescinded. Les Schwab has bent over backwards and gone above and beyond to help me out. Customer service like this is unheard of. All I can say is, if your in the market for anything Les Schwab you need to ask for Dave. He will take care of you the best he can! Thanks Dave. read more

Friendly, knowledgeable staff!! I went over there the other day for a tire rotation and brake diagnosis, I could hear something was wrong with brakes. The guy that helped me, diagnosed the issue before it was even tore apart. They have gone way above expectations for me over the years on several occasions! I wont take my vehicles anywhere else. To sum it all up- if you want Quality work , done Correctly, with great Service----look no further. It's nice knowing when I'm in my vehicle, wife's, or kids--- that they were fixed and serviced by people that care about what they do, enjoy there job, and show up everyday with smiles on there faces ready to work. read more

The slowest work I've seen. I came to have them reset my tire sensor they had forgotten to do the last time I was here. Told me roughly 15 mins and then I proceeded to wait for an hour just to have them tell me they couldn't fix it and that I had to take my car to the dealership to have it worked on. Overall, waited an hour just for a 3 minute explanation of why they can't fix the work they provided. read more

had front tires slashed, had to get to work. Called Les Schwab, talked to Mike, he dispatched Justin to come out and replace the tires. He replace the two tires and I was on my way to work in less trhan 2 hours!!! Totally impressed with the exceptional customer service! Went the next day to get the tires rotated and balanced, in and out in an hour! Couldn't ask for any better service, and Mike and Justin are totally awesome! I am a repeat customer and will continue to go to this locationfor all my trucks needs. A huge thank you! M Hartvigsen read more

Great Job! I had a blow out and broke a wheel on my new 5th Wheel. I called Triple A and was told it would be 3 hours for a repair truck to reach me in Longview. I called Les Schwab on Industrial Way and they had a repair truck there in less than an hour, changed my tire and wheel, followed me back to the store to buy a second tire and order new wheels. Thank you for your quick response! I am a Les Schwab believer! read more

My wife took our truck into the Schwab and got a quote for $1,000 to $2,000 for an alignment. We took it to an honest shop and had it done for $495. read more

This place is amazing! I was on the road from Portland to Vancouver BC, and got flat tire near this place, I went in right before they're going to close, being greeted even at the parking lot when I parked my car, and they were so nice taking care of my car right away after knowing I have a long drive to Canada. They fixed the problem very quickly until after hour! And they didn't charge me at all! I'll definitely go back for other services in the future with what they have done! Amazing people and work! read more

A family member had a flat tire. After changing to the emergency spare, the flat tire/ wheel were dropped off at Les Schwab. In an hours time, the flat tire was repaired and mounted on the car. And all done free of charge. The service provided was as if I was their most important cash customer. read more

I live 25 miles from Longview WA where the Les Schwab Tire Center is that I have used in the past, on Ocean Beach Hwy. I purchased my tires there and Wade could not be nicer or more accommodating. I called both Les Schwab locations yesterday. I told them I wanted my tires rotated, aligned and balance. It's Spring! I like to start fresh. The price difference between the 2 locations OB $160+ Industrial Way $108. I know for a fact I asked OB if I could make an appointment to have the 3 things done I had inquired about. I was told they do not make appointments. They take customers in a first come, first served basis. I read reviews and thought I would try the Industrial Way location for a change. It never occurred to me to ask about an appt there. I assumed what one Les Schwab did, the other would do. So, I rolled in to the Industrial Way location this morning, the day after my phone conversation with both locations, and began to organize my things that I brought to work on. I must have taken too long. A Les Schwab employee came out and stood at my window in the rain and asked if they had helped me. I suggested that would be difficult for them since I hadn't gone into their store yet. I told him I was getting organized and I would be in shortly. My impression was he was less concerned about helping me than being sure I was not a derelict who had pulled into one of their priemum parking spaces preventing a real customer from having access to their business. When I went in the man that had been at my window said he would be with me in a minute. Then another man stepped to the counter and asked if he could help. I told him I would like my tires rotated, balanced and couldn't remember what the 3rd common service is called. He just looked at me for an extended time and then offered "alignment?" Which he could have done much sooner. He was just reinforcing the sense I got that neither my business nor I was welcome in their very special shop. He told me I would need an appt for an alignment. I told him I had called to make an appt and was told one was not necessary. In fairness, I asked OB location/thinking the policy would be the same at both. I left, muttering to myself, and headed to the OB location. Apparently the policies changed from one location to another. I called to confirm I could get the 3 items taken care of without an appt, as I had been told yesterday. First, she said yes. Then asked "Alignment, also?" YES! "you'll need an appointment for that. I was perfectly willing to make an appt YESTERDAY! That was why I called. There are always things I can do in Longview and this trip is no different. But I would not have come today if I knew I couldn't get my tire work done. I JUST MADE AN "APPOINTMENT" WITH SUPERIOR TIRE SERVICE. I am from Las Vegas and miss the exceptional service Discount Tires always gave me. I love living here. I am looking for that relationship with a tire company here. Tires are critical. read more

I just left the Longview Wa. store in the Fred Meyers parking lot. I had the worst experience I have ever had at a Les Schwab store. All I wanted was to have a coaster bike tire fixed. The guy told me if I brought the intertube in they probly would fix it but they don't work on bikes. He suggested another store. I looked at the tire and figured I could get the intertube off my self. When I asked to barrow a crescent wrench he said they don't loan tools. I don't know where he thought I was going with it I had the bike in the lobby with me. I said you don't make things easy for people do you I got a NOPE. I thought a nope what the heck happed to Les Schwabs costumer service. In Portland they fell over them selves to help you. I'll tell you I am not so Shure how they will act if I come in to have something done with the tires I bought at a les schwab in Portland. Will I have to come back to Portland to get the service I expect and deserve. Everything about Longview I have loved until now. "NOPE" what kind of service is that? read more

After losing our tire on the side of the road, we had our car towed to this shop. The employees were all very helpful and the mechanic Mike was kind enough to give us a ride to our hotel while we waited for the repairs to complete. It's this type of service that will make us come back in the future. read more

Lied to about the wait time. 10 mins to fix a flat tire. Still here waiting over 30 mins later. And nobody here smiles. Our 10 minute to fix our flat turned into 45 mins later being told they can not fix it. Could have said that 1st. Bad customer service experience and missed my apt since they misled me on the time. Also, False advertisement as well, claiming free flat repair. They were gonna charge $13.50. Never again, Les Schwab! read more

Visited this Les Schwab location for a complimentary tire rotation on a new 2016 Honda. The employees where both very polite and professional, and would highly recommend. read more