We have probably spent thousands of dollars at this business and they have always been there when…read morewe needed them. Their roadside service is amazing Eric is very polite and hard-working. It's not often that I would go against my family, but I'm related to Les Schwab and I prefer Great Western.

I have been going to Great Western for years. They are always professional, and courteous. They…read moreare hard working and even when busy make you feel like you matter.

I am blown away by the service I received today. Going west on I 76 I had my back left tire pop. I…read morewas unsure which tire shop to go to and ended up deciding to get towed to new life auto. I was helped very quickly, they open their shop an hour early just to help me get back on the road. Truly I appreciate it so much because I am going back to California and have a long drive ahead of me. This is an excellent tire shop and I highly recommend coming here if you need help with your tires. I was scared to death of how this process would go and whether or not it would be difficult but new life auto made this very easy and quick and I am so thankful to be back on the road!!!! Seriously come here if you need tire repairs they are fantastic. Great value and kind service.

We were driving across country in our RV and we noticed the ride getting a little rough after…read moredriving through 112° heat in the high desert & then the Rockies. We pulled over at a rest area in Sterling to see what was wrong & realized that 2 older tires were completely falling apart. We limped to New Life which was fortunately only a few miles from the rest stop. They weren't busy, had the right size tires in stock, installed them & had us back on the road in just over an hour. They could have overcharged us for the tires & we'd have still been grateful for their efficiency, but they actually charged less than we paid for the tires we'd recently purchased in the big city where we live. Great service, good value, highly recommend!

My husband and I broke down but being a Saturday Platte River Tire was closed. We were desperate…read moreand called, Scott opened the shop for us and got us on our way. I cannot say enough about Scott and this business. So kind, polite, accommodating, great work. I wish I could gibyou 10 stars, Thank you again

Scott and his team provide top notch tire service. We bought new tires for a good price and the…read morebest part is they offer free tire rotations/tire repairs on those tires we bought. Highly recommend!

We purchased a set of Cooper tires from them and went flat around 500 miles after we got them. One…read morewent flat on us not because of a puncture or anything of thay sort but theu didn't want to replace the tire when we went back to see what we could do they just told us we had to buy a new tire. And obviously u just don't buy one u buy two new tires if one goes flat. Terrible service they're friendly when u go in to buy but hesitant when something went wrong.

I was visiting in Sterling with a rental car and the tire light kept coming on. After adding air to…read morethe tire for 2 days, I figured there was a problem. I called H-R Tire and got a same day appointment. When I showed up I was given quick, friendly help and on my way in about 20 min. Thank you for making me feel safe on the road!!

Staff was extremely pleasant. They truly went above and beyond with there customer service. I could…read morenot be happier with my experience at the Sterling Grease Monkey.

Very efficient in getting the oil changed but poor customer service. Very rude and not welcoming.read more

I would like to personally thank Ashton for his help with finding my grandson a vehicle. He was…read morevery knowledgeable, courteous and what I appreciated the most was his non-pressure in this situation. I will definitely travel to Transwest in Sterling when I need my next vehicle. Thank-you again Ashton!

I was driving across Colorado on a road trip and experienced trouble with my vehicle late on a…read moreSunday evening. I wasn't going to be able to make it to where I was going, so stayed overnight in the closest town with a Chevrolet dealer with the hope that they would be able to address the issue the next day. I called Transwest first thing on Monday morning and they had the parts needed in stock and were able to complete a repair right away despite me not having any kind of scheduled appointment. They got me back on the road in much less time than I anticipated! While I'm not from the area, I wouldn't hesitate to use them for service when needed. Thank you for getting me back on the road so quickly!

Do not go here unless you have cash to pay them.... they refuse to take debit or credit card…read more Threatened to keep our vehicle until we paid in cash.

Towing a trailer for a cross country move, we had our automatic transmission fluid overheat and…read moreshifting stopped while going about 60 mph on the highway. After checking the fluid levels, we couldn't see anything clearly wrong, so we decided to stop by a shop to assuage our worries. Greg kindly checked the fluid level and assured everything was okay, for free!

We were on a road trip to Nebraska. An hour and half in we picked up a screw in the tire. Swapped…read morethe tire with the spare. 5:30AM in the morning and they told us to bring the car by and they would get us back on the road! Crazy! Got there at 6 and we were back on the road by 6:25. Friendly guy and my family was extremely grateful! Wish there were more mechanics like this guy!

Had Brad replace my kitchen faucet and removed the old one very happy with his service.read more

I was glad they were there because my tire blew while I was in Sterling for training. One tire. The…read moreguy there told me there was a state law that I had to replace all four tires if I replaced one. This was a couple of years ago, but I just remembered it. Hopefully they've come under new management or that guy no longer works there. There is no such law. He flat out lied to me and conned me. I was a teacher who made less than $30k a year. I couldn't afford four tires. I couldn't really even afford one.