Chris offers a great service at a reasonable price. He replaced the broken crown and main spring…read moreon my Tag Carrera. He can take care of everything from changing your battery to a major fix to your expensive watch. He can pressure test your watch to check for leaks. Most jewellers have to send your watch back to the manufacturers for this service. I highly recommend you give him an opportunity if your watch needs repair.

Chris responded to my email within 5 minutes to confirm that my watch's battery could be changed on…read morethe spot. Price was honest and work was done at great speed, but with a gentle hand. While he was changing the battery he did a mini cleaning of the back panel before reattaching it. He was hospitable and friendly throughout and kept to his quote. Would highly recommend you contact him even if you usually use somewhere else. He runs his small business from a home office allowing him to offer better pricing and quality of work as he is not a "jeweler" but a studied watchmaker.

Great service, knowledgeable and honest! I wouldn't go anywhere else! I have brought watches and…read moreall my jewelry to be fixed!

best and nicest people. they repaired my chain in no time. go show them love they deserve it. god…read morebless yall

Business owner charged me 900 CAD for a ring that had a chipped and scratched stone. I have been…read moresuffering from traumatic brain injuries for the last few years of my life; they have made me very suggestible and lacking forethought. I got swept into the talk about how rare the mineral stone tanzanite was and that there isnt much left in the world, I got a huge amount of FOMO and bought it the next morning. My family from that point on has kept a much tighter control on my finances, as they should.

My go to place for purchases, repair, cleaning & advice. I…read moretrust them completely!! A very satisfied customer

This place is amazing! My fiance got my engagement ring here…read moreand I have fallen in love with this place ever since. The quality is the best you can get and the prices are incomparable to any other place. If you think you have a jeweler who gives you the best prices, you're wrong. You have to come to Importex because you will never get the same quality for the prices they offer, anywhere else. I recently got a custom ring with rubies and diamonds and they designed it exactly like I had wanted. The stones are incredible, of the highest quality, which you would never get anywhere else for that price. They can create literally anything, and I really mean anything. They pay attention to every single detail so you can design any piece of jewelry, with every single detail you want. And last but not least, the customer service is impeccable. Everyone is so sweet and helpful, they actually care about their clients. You will feel at home here. I usually don't leave reviews, but I wanted to take the time and give me feedback for Importex because they deserve it. They are the best!

This is the real deal when it comes to jewelry. I have been dealing with these fine people for…read morealmost 2 decades. They love what they are doing, their knowledge is impressive and they give excellent customer service pre and post purchase. I have always gone to them by appointment, but it's super easy to setup. They are able to fully breakdown stereotypes, and I never felt that often sleaze factor experienced at shopping mall jewelry stores with tacky signage of 80% off. They don't operate with heavy marketing budgets, over the top aesthetics like say Tiffany's or Birks so they do not pass on the extra fluff to the customers. I'm a price conscious customer but I will spend more on quality products AND quality people/service. We had looked at many options in Montreal for engagement ring and later on wedding bands. We were impressed how design and quality was up to par and sometimes exceeded leadings competitors, whilst often at a significantly lower cost. Especially if you have experienced jewelry fatigue from window shopping, this is the place for you. Ultimately, the products are great and customer service is superior. When it comes to purchasing gems and Jewelry, I trust no one other than Morris and the team at IMPORTEX. They know what they are doing.

THE BEST JEWELRY REPAIR SHOP IN MONTREAL HANDS DOWN! They…read morehand write the date inside every watch when they change the batteries. They only have swiss-made Renata batteries. My Michael Kors watch battery lasted almost 4 years. They showed me the date marked inside.

The owner was very kind and offered a great service in a unexpected time of need. I was satisfied…read morewith what I received for my items. Will definitely recommend to others ! Thanks again

It has been a pleasure to shop at Pierres St Denis for the past year. I run an international…read morejewelry business and am often looking for materials last-minute. Thanks to the "member" program, I get 30% off all purchases. This means that pearls & even sterling silver are sold at a better price than I what I can find on the internet. I am very pleased that this store sells in bulk with good discounts, not just to people having a bead hobby. Thanks June at Pierres St Denis! Anna, www.paper-anniversary.com

They're never open on time. Once I arrived and 3 people were outside waiting and half an hour later…read morethey still weren't there. Their products are great, and they have a nice membership for people who buy from them often. Very good service and kind people.

Great service. Would recommend. Always honest and on time with their work. I usually bring…read moreelectronics over and they let me know if it's fixable or not.

Looking for an electronics repair specialist to fill out my tech team roster, this guy came highly…read morerecommended by none other than Sandra Philips of Smart Shopping Montreal, only for this cool cat turning out to be a weasel in disguise. He did an excellent job at first, and ordinarily this place would deserve a five star review but for the owner's insistence on ripping me off and then lying about it. In the Spring of 2020 I had a Paradigm subwoofer to get fixed and it was supposed to cost me $90.00, but there were complications (the circuit board had a short which burned out the new parts he installed) which led to cost over runs, bringing the bill to $250.00 tax included. Instead of telling me in advance, I only found out when I was coming over to pick it up in the Summer of 2020. He told me to charge the customer $280.00 since the subwoofer was worth $300.00. Needless to say, my customer wasn't pleased and I was lucky to break even. On top of all that, the repair only lasted a couple of weeks, after which the customer (now even less pleased) brought it back to be repaired under warranty. I brought it back to him within the warranty period and this time he couldn't fix it. When it came time to start talking refund, I mentioned the $250.00 it had cost me. He then balked and said that he had never charged anyone that much for a subwoofer repair. He talked to his colleagues and came up with a receipt for $150.00 signed by his techie. This is patently untrue and it's fraudulent. He's laying himself wide open to civil liability and criminal prosecution. Anybody signing their name to this would also be guilty under the law. I've had suspicions before, but now I have the proof that he's been intentionally defrauding me. Other revelations, such as a vintage Pioneer amp that he charged me to fix a year ago but was later found to have never been serviced (my customer had abandoned it and I had to wait to find a potential buyer and get it appraised) are only the icing on the cake. He's an authorized service center for a number of well-known name brands, for God's sake. If you're an individual, maybe you won't get burned. But if you're a business, he seems to take delight in inflicting as much damage as possible if you make them mistake of trusting him and giving him the benefit of the doubt. All this seems calculated to not only cause me frustration but to also make me look bad in the eyes of my customers. If you don't want my business, just say so. But if you take my money, you'd better give me the same level of service that you give your consumer clientele. I don't know about you, but this is sick behavior (which is probably why his assistant techie and delivery guy Jean-Luc quit without warning about a year and a half ago). I hope whatever satisfaction he got was worth making a liar out of everyone who vouched for him and vindicating all his critics. Other than that, he's a good techie. If you want him to cut your keys, go ahead. If you want your watch fixed, I see no risk. He's not that great with smartphones or tablets, though. The nearest wholesaler is in Brossard and his mouthing the owner off has burned bridges with them (something he secretly excels at) and he has to get a proxy to buy the parts for him. Why waste time? He can't fix videogame systems, either. He outsources those repairs to a couple places in LaSalle. Why not go to them directly and cut out the middle man? Either way, I cannot in good conscience recommend him nor refer customers to him anymore.