I am rating this shop based on a very dishonest transaction. Many years ago, they bought few very…read moreexpensive vintage watches from us. We needed the money badly at the time. I will always carry the regret in my heart for accepting that deal. I suspect they made a massive profit off our stupidity and need for cash.

I've been to this shop 3-4 times and have nothing but good things to say about them. I had a…read morevintage Omega serviced with a new strap to replace the factory strap, and a couple batteries replaced in other quartz pieces. The same guy has helped me each time and is always polite and professional. I fully intend to utilize their services in the future as well as recommend them.

I had 4 Rolexes serviced recently .Great communication quick turnaround…read more thank you Joseph.

I had a Sinn 856 UTC that was constantly stopping and starting despite being fully wound. I brought…read moreit to Joseph who quickly found the issue and made the fix. I appreciated Joseph' good service and will bring my other watches to him if I ever have an issue or would like to have them maintained. Thank you Joseph!

Small shop with fantastic personal service. Would consider traveling several hours to buy here…read moreagain over other stores.

Thank you Ara 1000x over for my stunning ring..there are no words to describe how happy I am with…read morethe result. You're professionalism and expertise made the transformation of a 25 year old dated and tired ring into a beautiful and modern gorgeous ring!!! #bestjewlerever#bserkos#stunningring#25years

Great service. Would recommend. Always honest and on time with their work. I usually bring…read moreelectronics over and they let me know if it's fixable or not.

Looking for an electronics repair specialist to fill out my tech team roster, this guy came highly…read morerecommended by none other than Sandra Philips of Smart Shopping Montreal, only for this cool cat turning out to be a weasel in disguise. He did an excellent job at first, and ordinarily this place would deserve a five star review but for the owner's insistence on ripping me off and then lying about it. In the Spring of 2020 I had a Paradigm subwoofer to get fixed and it was supposed to cost me $90.00, but there were complications (the circuit board had a short which burned out the new parts he installed) which led to cost over runs, bringing the bill to $250.00 tax included. Instead of telling me in advance, I only found out when I was coming over to pick it up in the Summer of 2020. He told me to charge the customer $280.00 since the subwoofer was worth $300.00. Needless to say, my customer wasn't pleased and I was lucky to break even. On top of all that, the repair only lasted a couple of weeks, after which the customer (now even less pleased) brought it back to be repaired under warranty. I brought it back to him within the warranty period and this time he couldn't fix it. When it came time to start talking refund, I mentioned the $250.00 it had cost me. He then balked and said that he had never charged anyone that much for a subwoofer repair. He talked to his colleagues and came up with a receipt for $150.00 signed by his techie. This is patently untrue and it's fraudulent. He's laying himself wide open to civil liability and criminal prosecution. Anybody signing their name to this would also be guilty under the law. I've had suspicions before, but now I have the proof that he's been intentionally defrauding me. Other revelations, such as a vintage Pioneer amp that he charged me to fix a year ago but was later found to have never been serviced (my customer had abandoned it and I had to wait to find a potential buyer and get it appraised) are only the icing on the cake. He's an authorized service center for a number of well-known name brands, for God's sake. If you're an individual, maybe you won't get burned. But if you're a business, he seems to take delight in inflicting as much damage as possible if you make them mistake of trusting him and giving him the benefit of the doubt. All this seems calculated to not only cause me frustration but to also make me look bad in the eyes of my customers. If you don't want my business, just say so. But if you take my money, you'd better give me the same level of service that you give your consumer clientele. I don't know about you, but this is sick behavior (which is probably why his assistant techie and delivery guy Jean-Luc quit without warning about a year and a half ago). I hope whatever satisfaction he got was worth making a liar out of everyone who vouched for him and vindicating all his critics. Other than that, he's a good techie. If you want him to cut your keys, go ahead. If you want your watch fixed, I see no risk. He's not that great with smartphones or tablets, though. The nearest wholesaler is in Brossard and his mouthing the owner off has burned bridges with them (something he secretly excels at) and he has to get a proxy to buy the parts for him. Why waste time? He can't fix videogame systems, either. He outsources those repairs to a couple places in LaSalle. Why not go to them directly and cut out the middle man? Either way, I cannot in good conscience recommend him nor refer customers to him anymore.

Very special store !Love everything good job they take good care of your watches and jewelry repair…read moreBravo !!!

I brought my swatch in to change the battery, it was working that morning. the woman tests the…read morebattery and indeed it was dead. Spends some time behind the counter with the watch, is friendly and talks quite a bit. Then adds the new battery and the watch still doesn't work. She shows me that the battery is fully charged on the machine. Nothing to be done it seems. I come home to look at it and the metal connection between the watch and battery is not there. I go back two days later to ask if she noticed anything missing or metal that had fallen - she denies seeing anything other than some dust or having used anything other than a duster. I have had the watch for 5 years, changed the battery at swatch stores 3-4 times and there had never been an issue noted to me regarding corrosion or anything. The contact between the watch and battery was present that morning since I happened to see it's last tick. I believe that she removed the metal to force me to purchase a new watch at her store.

I brought my Michael Kors watch here and the vibe generally seemed ok. When they began working on…read moremy watch I got a call... mentioning another issue happened accidentally by the worker - which resulted in a 17 day delay. Once it was fixed, I realized they've never re-used the authentic studs from my MK's watch which was in PERFECT condition. NOT a good job at all!!

I visited on the afternoon of Sunday, March 25 and the two staff members were incredibly rude and…read moreunhelpful. After looking at me from further down the counter, it took the staff approximately two minutes to even acknowledge that I was standing waiting for service. Without so much as a smile or hello, one young man walked over and plainly said, "I'm busy, she'll help you" pointing to his colleague. She then sighed, looked at me up and down and said "YES!?" I responded" Hi, I'm just wondering how much it would cost to please replace my existing watch strap with this one?" After sighing again, her disinterested response was "$10 plus tax". The people who work at this The Time Shop location need serious customer service training. Montreal is notorious for bad customer service, but this takes it to new lows! Advice: Take your watch elsewhere for service. Why?: Because no one deserves bad service from arrogant people.