Straight info and guidance, pricing is competitive with Leslie's, and Blue Wave is open later than…read moreLeslie's.

Order part at the beginning of the season was told I would receive a call when it arrived. Waited…read moretwo months called to inquire about the part. Found the part had never been ordered. Usually pretty good about chemical needs but go elsewhere for parts.

Purchased a Spa a year ago so this will serve as feedback to customers and Family Leisure…read more Purchase - Nice selection of Spa's overall. Pricing is best early-mid summer. Pricing was somewhat negotiable but don't expect anything greater than 10% in discounts. Delivery - Spa was set up and delivered. Expect an all day delivery window initially then a call to narrow down. Placement and set up was quick. This is where the service/delivery rep flunked and needs to go over controls, filling, draining, filter replacement, warranty, etc., with the customer. The rep only showed me how to fill it and that was it and he was in a rush to go. Warranty - Have had a couple of issues, one minor (due to incorrect procedure explained by service rep over the phone), the other caused the Spa to be unusable. Here again expect an all day service window with a follow up call to narrow time frame. More to follow post work...

Visited the store looking for patio furniture. Overlooked by staff,no assistance offered..left…read moreafter 20 minutes &no contact.(I was the only customer there)

Royal is a wonderful company to do business with. They are the most professional pool supply in…read morethe business and their prices cannot be beat. I have bought several pools from them over the years and they were always there to assist me when I had questions and needed assistance. Scott puts his heart and soul into his business and it clearly shows.

I placed an order over the phone with Royal Swimming Pools and clearly provided the correct part…read morenumbers. Unfortunately, they sent me the wrong drain. When I contacted them about the issue, they initially wanted to charge me both a restocking fee and return shipping--even though the error wasn't mine. After some back and forth, they agreed to waive the restocking fee, but still insisted I pay for return shipping. The shipping cost is nearly half of what I originally paid, which just doesn't seem fair considering it was their mistake. I expected better customer service and accountability. Mistakes happen, but customers shouldn't be the ones footing the bill for it.

Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more

Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.

Precision Pools is a life saver. I woken up up Friday to a half empty pool. I called my "former"…read morepool company that told me they had mentioned that the pool "water looked a little low" when they cleaned it that week. I wish I had thought to take the picture before I turned on the hose! The pictures show what it looked like after filling up for an hour! Quantum Pool said they "would see if the could get someone by in the next few days. In other words, they couldn't care less. I called Precision Polls desperate to find someone to fix the problem Dane took my call and was at our house in about an hour, immediately realized what was happening for the most part and fixed the leak before leaving. I had to ask him if he would take over servicing the pool! To say he didn't hard sell me is an understatement. Precision Pools is very consumer conscious about fees (even recommended that we drop to two visits a month until the weather gets hot again, saving me a ton of money. Dane in one day made me a fan and I already called someone I know at Quantom Pools to tell them about this Precision Pools and how easy they were to deal with. The really great thing is they also do landscaping work. I have found a company that can two jobs to replace people I have been frustrated with in the past.

Pool pump went out after just a couple years . Precision…read morePools came out and replaced the motor . He was professional , knowledgeable and very reasonably priced . All around good experience !

A consistently solid place. The young lady knows her stuff and even when covered with customers…read morestays calm, cool, & collected. I was reminded this is not a Leslie's trait as we stopped by location on Mt Moriah first and the guy said (despite what is on Leslie's web site), "we don't price match". Go to Germantown.

This is the BEST POOL PLACE - they help me with ANY problems that I have. Eric, the Manager is the…read morebest. He calls me by name when I arrive and always asks is their anything in additional they can do to assist me. The product "Once Weekly" is invaluable for me. With this product I keep my costs for chemicals DOWN , what a great product. Keep up the good work. Also with Eric as your ambassador, this is the BEST pool store in Memphis for me.

Great company !! My pool is so beautiful with All Clean Pools maintaining it !! Thank You Guys !!read more

I can't speak highly enough about the service from All Clean Pools. Our pool pump decided to quit…read moreon a Friday night just as we were about to get extremely cold temperatures in the next few days. I couldn't get ahold of our pool builder and most pool service companies were closed for the weekend. Major damage could have occurred with our pool without the pump running for freeze protection. I got ahold of Justin at All Clean Pools on Saturday morning. He said he had a pump in stock and quoted us a fair price for the repair. His technician wasn't able to get to our place until it was getting dark because they had other pools to service. The technician worked from 8pm until 10:30 in the dark and bitter cold to get a new pump installed and everything is now in working order. They really saved us from possible major repairs and I highly recommend All Clean Pools.

We went there Saturday, they tested our pool water and sold us $150 worth of chemicals (in addition…read moreto what we already had) to "fix" our pool water. Now it's Wednesday, and my pool is green. I went back - when I got there the store was open, but completely empty. After about 5 minutes, the person who was supposed to be working walked in with a cookie from Subway. She tested my pool water and told me "everything" was wrong with it. I asked how that could be, since they just told me how to "fix" it on Saturday? She blamed leaves or rain, neither of which have been a factor, since Saturday. I asked her what we needed to do and, mid-question, she turned to answer the phone without any regard to the fact that she was helping me. After she finally got off of the phone, I started to ask her again what we needed to do, when another customer walked in and I again got her back, mid-sentence. After waiting 10 minutes for her to finish with the other customer, I left. There are plenty of other options in town. As much as I like to support businesses in my city, I will not be back to them and will take my business to Bartlett.

This is THE best place to go for pools . Everyone that works there is amazing . They have helped us…read morefix our Polaris , tested our water and taught us the perfect balance of chemicals . They are ALways nice and welcoming !!! We love Leslie's Pool Supplies