I've been with Poolwerx for over a year now, and I've had the best experience. When I first became…read morea pool owner, I had to learn how to take care of it properly. That's when I met Sam--he really took the time to make sure I understood exactly what to do. He also told me to call or text anytime I had questions, and he always got back to me quickly. A couple of months in, my pool heater started shutting off after just 7-8 minutes of runtime without ever reaching the set temperature. That's when I met Mike. He could have easily taken advantage of me as a new owner and recommended an expensive part, but instead, he fixed it perfectly just by cleaning the inside. It's been working flawlessly ever since. Recently, I hired them for full-time pool service, and the care and attention to detail they put into every visit far exceed my expectations. I've only ever dealt with Mike and Sam--the trust I've built with them and the consistently perfect work they've done mean I have no interest in trying any other company. While I've worked with two other pool companies in the past, I found their service and cleaning results to be somewhat mediocre, which is why I'll be staying with PoolWerx.

Over the last seven years ​I have h​a​d mor​e swimming po​ol cleaner​s than mow blow and go lawn…read moreguys. Last year I selected Sam and Michael Brown with Poolwerx Cinco Ranch. My pool has never been in this good shape. Michael ​i​s here every week at the sam​e time he tes​ts the water, sweep and vacuums the pool. Everything I have needed has been included in their premium service package. Right now I have one light that has stopped working and also my suction pool sweep has died. I don't have call someone else to fix them. Sam and Michael are on it and at a very reasonable price. Finally when they say they guarantee their service believe them. As long as I have a pool Poolwerx with service it. They truely are 5 star service.

I would not recommend this company to anybody. We had a saltwater pebble tech pool which we had…read moreconverted to an Ozone & UV filter, and we asked them to have the boulders repainted and sealed, and the pebble tech power washed. They are just contractors so they hired other companies to come out here and take care of each of those components. they were too remove the current calcium line first from the rock outline (from my understanding that can bead blasted or another assortment of ways) and then re-stain and seal. But they did not do that they just re-stained it so where the calcium line was before the paint is not sticking. It apparently has a two-year warranty but I have called several times trying to get in touch with somebody and on one occasion I got Letty to answer the phone and she advised me that the company they used for the Boulder stain only speak Spanish so she would call and talk to them for me. But I have not heard back I have been following up for over a year with this issue. There's absolutely no customer service they will not call you back or email you back if there's a problem. So your warranty is basically null & void because you cannot get in contact with anybody. We had them servicing our pool once a week but literally the guy they would send would come out check the chemicals empty the skimmer baskets and occasionally vacuum the bottom of the pool. But he never brushed or kept up with that calcium ring where the waterline is so that ring has just grown out of control again. And I had to remind him when it was time to clean the filters because they had not clean the filters either. So we canceled our weekly service because we just felt $170 was not worth the lack of care for our pool.

Chris has been a pleasure to work with! We initially reached out about a year ago and he has been…read morevery generous with his time as well as authentic every time we've met. He's been flexible with our timing, had a very well thought out pool and construction design (our house is mostly geometrical so we scratched the initial design I brought to him and went with his geometrical design as well as went with his suggestion to have a retaining wall built so that the structural integrity of our pool is not compromised). When you meet Chris you'll notice that he is very knowledgeable about what it takes to build a quality pool. There are many small things that Chris has pointed out that I'm sure any other pool builders would have missed (like pouring the gunite first entrance step one inch lower to compensate for coping, pouring the second step wider so that the overlapping coping doesn't shorten its width and makes it shorter than the other steps etc). We are very happy of our current build (still in the plumbing phase) - I will update this review with pictures of the finished project once it's done! Have already started recommending him to family members who will be building a pool soon and recommend you give Chris a shot too.

Highly recommended company to clean and service my pool! Thanks again for everything you do!read more

found the owner to be unprofessional, even aggressive & lacked good communication. My experience is…read morethat this company is not about service but more on up charging & using as little as possible supplies. I have asked questions and either did not get answers or got an answer with no follow through. I was charged additional services that I didn't request or confirm I wanted. Anything that was wrong with the pool they would always blame us as if we were the ones cleaning and make us feel we were poor pool owners but they will fix with additional cost. As well knowledge of the app was very disappointing. I absolutely would not recommend and would say you're better off doing it yourself then deal with this headache. Update- Im no longer customer and 100% dealt with Johan. One of the worst experience ever dealing with him. I even followed up with the pool equipment company and everything Johan told me was pretty much wrong. He never takes responsibility and I find his knowledge of pools extremely poor to be in this business.

Nothing but great things to say about Regal Pools! They totally built our vision and more…read more Mendez started coming weekly to tend to our pool and he's super nice. Our pools looks fabulous.

Regal Pools was amazing to work with. Super easy, super fast, and the pricing was honestly better…read morethan I expected. They knocked everything out quicker than anyone else I talked to, and the quality came out way better than I imagined. They really went above and beyond -- can't recommend them enough.

If you have used this Pinch a Penny location - it is not the same ownership…read more The new owners know absolutely nothing about customer service or standing behind repairs. We have had nothing but the run around and frustration dealing with a repair they made that has caused new issues. They will not stand behind the work that was done by the previous owners. They have no idea how to look up your information. Avoid, avoid and avoid again!

My husband and I just moved to a home with a pool and were lost on basically everything pool…read morerelated. After a few frustrating encounters at the other pool chain, we decided to stop by Pinch a Penny. I'm SO glad we did! The owner spent a long time talking about pool upkeep in general, and made us both feel a lot more comfortable about mastering our pool- we left feeling relief knowing we were in good hands. He also told us about "pool school", which was was worth every penny and then some. Nick came by our house and walked us through every little part of our pool pump and pool, taught us best practices, gave us an overview of the chemistry behind pool maintenance, and taught us how to keep our pool well maintained. He made his lesson interesting and entertaining; as newbie pool owners, pool school should be mandatory. Nick's worth his weight in gold!

Today I was looking for a new pool services company and I lucked up and found BRB Pool Repair and…read moreService! Woohoo what a blessing for me! Gave them a call and talked with Patricia and explained to her what I needed and she took my name and number and had Danny to call me right back to answer all my questions. Danny was very personable and professional and answered ALL my questions by troubleshooting through a few questions about my system. I thought I needed valves replaced because that's what I was told by another company but Danny thought otherwise, and that; was even before he got to my house. Luckily for me, he was able to come out within a few minutes because he was in the area. I left work and met him at my house, almost 2 hours later, job was done. My spa, which I thought wasn't working because of broken valves, once he cleaned my filter cartridges and made them look like new, the spa functions properly. In addition to that, he showed me I had a small blower for my spa which makes more bubbles that I didn't know anything about! SMH.... The money I spent today (a great price by the way) was well worth it because Danny not only fixed my problem, but he taught me a lot of new things about my pool! That's a GREAT repair and service company. If you have a pool issue or need monthly services, please give BRB Pool Repair and Service a call, I promise you won't be disappointed! I finally found me a reliable pool service company! Thanks Danny!

From the owner: Locally owned and operated since 1978, our family is dedicated to keeping yours swimming. Our…read moreknowledgeable staff is experienced in pool repair & maintenance of in-ground pools and spas.

took my pool from light green and leafy to blue and clean! Even sent "before and after" pictures…read more Planning to use to maintain pool till house sold since I am not around to do pool stuff...

Terrific! On-time and courteous service from Andrew. After fixing a minor issue he took time to…read moreprovide other guidance on pool maintenance. His rate was reasonable and in my opinion is great value for the money. We will continue to use Mirage.

Over 10 years of service from Houston Pools Unlimited, has been incredible! The company is…read moreresponsive and professional. Being pool operator certified myself, hiring this company to manage our personal pool has saved us so much time and concern. Through multiple freezes, filter changes, so many worn out parts successfully replaced, and quick and value for the response time, glad we've used them for so many years. Especially knowledgeable is Mr. Andy, with being about to solve, maintain, or fix almost anything. If not, he works to get warrantied parts installed with care and accuracy. Large or small pools, commercial or personal, they professionally handle it all. Highly recommend. Cost is worth the expert service

Great service and very knowledgeable…read more My pool heater stopped working which meant I couldn't relax in the spa. I was referred to Houston Pools Unlimited by Leslie's'. I called them on a Friday morning and Andy was working on my pool that day. I was very impressed by the fast response, Andy's knowledge of pool systems and the friendly services he provided. I was even more impressed by the fair price charged. I plan now to use this company for all my pool services will refer them to my friends!