Joe and Gina are so kind and attentive. They help troubleshoot over the phone. Highly recommend…read morebuying your pool from this place.

Everyone here is helpful & well informed, especially in pools! They always know how to fix your…read morepool water or help you with the best deal on a hot tub!

My hot tub sprung a leak and it was empty last Friday morning. I called Northcoast and by 1:30pm a…read moretechnician was out. Mick quickly found the problem, fixed it, thawed out my frozen outside water faucet with a hair dryer! and refilled the tub, all within an hour! I highly recommend Northcoast Spa & Tub. This is the first time I've ever used them, and three other places I called would not help me because they did not sell me my tub. The charge was also extremely reasonable!

Mick was great! Figured out the problem right away. Worked very quickly and fixed it in an hour…read more Upfront with pricing. Didn't ask for payment until he was done. Very happy :)

We purchased a hot tub from Ohio Pools and Spas (now Ohio Hot Tub and Sauna) five years ago and it…read moreis still working perfectly, and we have had many positive experiences with the business. Since 2021, we have worked with them for regular maintenance, service calls, questions about balancing chemicals, purchasing supplies and more. They are knowledgeable, kind, patient and accommodating. They offer a free service for you to bring in a sample of your hot tub water and they analyze it in the store and tell you exactly what chemicals to add. That was immensely helpful when I was getting the hang of the new hot tub. I highly recommend this business. They stand by their product and provide support to the customer for years.

The website clearly states they do pool maintenance and opening/closing of pools. However, they do…read morenot and state they only sell hot tubs. Really need to update the website.

Terrible. Ever since they sold out and even before that they were a bunch of ass clowns. Gilon is…read morethe worst. He sends you 17 pages of BS about why they are terrible and tries to fix it but no one wants to work for him. Can't even get people to do the basics right. If it is possible and even if it's not, they will find a way to make your pool un-swimmable.

i had been an customer for over 7 years. weekly maintenance. service was decent until last year…read morewhen two of their employees could not get my pool clean of algea. the person they sent alec, was very disrespectful and made comments to his partner that i could not distinguish between dirt and algea. i know what algea is..... i have owned this pool 35 years. he started making fun of me and rude comments. i called his superiors that did nothing. finally a general manager got back to me and sent two other guys. after a month the algae finally cleared up. this year i asked for the same people that replaced alec. instead they sent alec who showed up today with the same attitude as last year. i called and told brent the service manager i never wanted him back again. he said we only have one person serving the west side. really???? a big company like that? i pay my bill the second it comes, and i have given them so much business year after year. he basically said take him or leave him. at that level we agreed to end this arrangement. they have rude employees that don't know how to get algea out of a pool and the service manager is very rude as well. glad to be done with them. i would never go with this company. karen oneal

We needed help fixing up our pool filter, pump and heater, and some other start of the season…read moretasks. Nick was responsive, helpful and professional! Made some great equipment recommendations, too. Looking forward to having IOL assist with future pool needs.

We needed help fixing up our pool filter, pump and heater, and some other start of the season…read moretasks. Nick was responsive, helpful and professional! Made some great equipment recommendations, too. Looking forward to having IOL assist with future pool needs.

Be careful they tell you your provider is in network. You get huge bill because they are not…read more Happens with them all the time. Beware.

CCF Beachwood has good and bad for me.... My primary doctor retired in late 2024, which new PCP…read moreopened up a path for me to get the care I really need. I did not have good care from old primary for many years, and unfortunately and many things fell through the cracks. New PCP is following up on many missed tests and procedures. So I have had a love hate with the internal medicine practice, although I am optimistic that things are turning the corner with a new PCP. The practice runs on time and they are usually efficient. Parking is fairly easy and valet parking is available. Overall - it is pretty good; however, one should speak up or change PCP if you aren't getting what you need!

Once again, this team delivers! Opened up on Monday and in use today. All I had to do was test…read morethe water ONCE and push two "on buttons"...one for the filter and one for the heater... and put on a swimsuit!!! Well done Josh and folks, you'd better book them before they get booked up for the summer

Scheduled to come out and look at a pool tear down and new installation for a property. Didn't…read morecommunicate well even when I reached out to confirm for a time but said he was coming. Then never showed... disappointed.