This practice is fantastic. They know what they are doing. They understand emergencies and are…read morehelpful and professional.

Having a root canal is not fun. Having it done by Dr. Saidon is an experience I will never forget…read more I was so impressed at how Dr. Saidon and her assistant worked together as though they were one human being. Hardly talking to each other, but seeming to know what needed to be handed back and forth without much verbal communicating. It was obvious they had been working together for a very long time to the point they seemed to know what the other was thinking. I have so much confidence in them, I will never use another endodontist. (hopefully I wont need to :)). I highly recommend this practice.

I hate to leave a bad review anywhere but here it is. This is for the Southington office only, I've…read morehad no dealings with any of the others. I had a consultation appt for a root canal retreatment. I was assured both by phone and on the website that they offer many different types of sedation for anxious patients. After an hours drive just to get there, I was informed by the staff that they do not offer anything besides some nitrous or a Valium. Despite their website clearly stating IV sedation. If this is true, stop advertising it on your website so you don't waste peoples valuable time. If you do offer it please inform your staff.

They did a very good job. I do not like needles and Dr.Rifaey was very understanding and talked…read more with me and I felt comfortable with him doing to work. The work was very well done and I have no pain at all. Thank you

I called because I had an emergency. I have a toothache and I'm going away on vacation and they…read moretold me that they could get me in to see the dentist but they could not take care of me. I would have to wait a couple of weeks to get back in to have my tooth done and I'm going away on vacation next week. I can't afford to wait and it just started hurting yesterday.

I cannot stress this enough... Marie is AMAZING! Dr. Katkowski was as well. My adult son who has…read moreautism was nervous at first and instantly he was at ease. I would highly recommend this office to any one. Overall it was a WONDERFUL experience. (Who uses that word to describe a dental office?) The staff is also super friendly. Thank you for providing excellent service with not only state of art tools but also a warm and welcoming place.

This Endodontics company/operation is a crook shop. Needed emergency dental work and was told to…read morego to this DMD for the rush work. Jacob told me that he'd only accept cash, needed over $1,600 for the work up front before doing the work. I paid the cash as I was in massive pain. After the appointment I filed the apt. with my dental insurance, was informed this needed to be done by his office, over the next 8 months and many phone calls with Jacob's location my claim was finally filed. My dental insurance sent me a notice that roughly 70% of the charge was paid by them, I reached out again many times to Jacobs location to know when I'd be reimbursed, never receiving the money owed. I finally had to go into their office and confront the receptionist who then went and told Jacob. He 3 times looked around the corner at me while I waited for nearly an hour. Finally he paid me a personal check for the balance paid to his company for the work by my insurance company. Blatantly planned to not file this with my insurance and keep the money under the table to avoid paying taxes. He then planned/hoped to double dip and not pay me the money owed back to me after the insurance paid was was owed. Guy is a crook and tries to take advantage of people. Hope the IRS and other governing bodies takes a look into his shop.....

Quite some time ago, this "Dentist" was recommended by another dentist to do a root canal. Upon…read morearriving at his office I was very courteously greeted by his office staff. I went into his examination room told him that I was there for a root canal and who it was that had recommended him. It was done quickly and painlessly. A couple of weeks later I was in Texas when I started experiencing some pain in my lower jaw, I went to a local dentist in Frisco Texas, where I was advised by the dentist that examined me that I needed another root canal in the tooth right next to the one that had been treated earlier by Mr. Saidon. She also asked me if I knew that the earlier root canal had been filled with a temporary filling and not a permanent filling as is standard in such a procedure, I told her that I had not known that. She told me, that after she did the root canal on the new tooth, she would replace the temp filling with a permanent filling at no charge. Not only did Mr. Saidon do sub-standard work, I also believe he double charged me for his services. I did report what I felt was negligence by Mr. Saidon to the State Dental Board, and after nearly four months I was advised in writing that they had found nothing wrong. Frankly, it was a joke. It's difficult enough to find a good dentist in this area who will actually do dental work without handing you off to other dentists, and who won't rip you off when they find out you have insurance. I've actually started going out of state when I need dental work.

This is the nicest, most pleasant, thoughtful, caring group of people ever to inhabit a dentist's…read moreoffice. The staff and doctors not only care about your oral health, they care about your financial situation as well. Here they take care of everything in a manner that is considerate for the patient's comfort.

One of the good guys. He is great with nervous patients and can do sedation. His staff is on the…read moreball too. I love that I get text messages reminding of appointments. I highly recommend this dental team.

Had a root canal done here and if I ever need another one I will definitely come here again. They…read moremade sure I was comfortable even put a rolled up towel under my neck! I had no pain at all from procedure just felt pressure. They show X-rays before and after procedure.. which is great . I absolutely loved Dr. Kim Do she explained everything and I felt very much at ease with her. Overall I felt like I was in very good care and this is where I'll go for any future root canals and I will ask for her again!

Never thought I'd be giving a favorable review for a root canal on yelp but alas here we are. Staff…read morewas great and accommodated me quickly. They took time to explain the procedure when I asked and were nice about it. Plus it didn't hurt nearly as bad as I was expecting.

I hate dentists. I've had them overbill and cause undue pain and stress. I went to this office…read moreknowing that my last dentist told me I had 4 cavities and one should be a root canal. 2 years later I finally dragged myself to this office. Everyone was very professional, and pleasant. On top of that, while they worked on me, they weren't going too fast or poking me just to say "does that hurt". They told me I had 1 cavity. (The one the last guy wanted to drill the root out of). I really like this office. And I hate dentists.

Bait and switch. Went in for a cleaning. After x-rays the dentist didn't touch my teeth. Out $300…read morefrom the 3 dimensional ray machine. Bravo Sierra.

I had an appointment last Friday. They canceled the appointment that day. We reschedule the…read moreappointment for today. Due to being sick, coughing and sneezing, I thought it prudent not to go. I tried calling 3 times to cancel. They don't have a voicemail set up. I finally got someone and explained why I wasn't going to my appointment. She stated I could be charged. Absolutely ridiculous. I will no longer be using this service.

THEY ARE THE BEST!!!!! I hope I have the correct location. It is their "new" spot in Bristol. Guys,…read moreI can't put into words how much I appreciate them. Not only was the oral surgeon there the most genuine, nicest, most caring and seemingly educated dentist/surgeon I have ever went to..... but I also hit dead stop traffic on the way to my hour and a half drive to get there from where I live. I would have never expected them to wait, even though I was an hour out at this point, BUT THEY DID!!!! I couldn't find a spot and they showed me where to park and let me go move my car so I did not get it towed. The treatment they gave me was far beyond anything I would have ever expected considering I know doctors/dentists have to follow certain protocols. They genuinely cared. I've been there several times before, I'm sure they could see I was not late any of those times!!! Unfortunately traffic does happen, but I've had to cancel a couple appointments due to it over the years. They did an amazing job and now I am waiting for a call back to finish the rest of my root canal process. This is the ONLY Columbia dental office I will vouch for and will ever say I truly appreciate. I've never had a problem, and everyone I see there is just as kind and genuine!!! Everyone from the surgeon to the front desk office staff! I wish I had taken the surgeons name because he was THE BEST. Thank you so much, Columbia Dental of Bristol.

The front office staff have been changed and not for the better. The work by the dentists and…read morehygienist is excellent. Dealing with front office staff is a nightmare. We have moved on after decades there

West Main Family Dentistry is top notch. From start to finish. The front office receptionist are…read moreoutstanding. Extremely helpful. The hygienist are wonderful. Dr.Aleksieva is so compassionate & extremely meticulous in her beautiful dentistry. As well as Dr. Balfour is gentle, efficient & compassionate. My family & I could not imagine going anywhere else. Truly the best care & treated like family. Fantastic Dental Practice. Highly recommended.