We had previously used Jacksonville Marine for outboard motor repair with decent results…read more Recently, the "service needed" indicator lit up. We figured it needed regular maintenance -- oil change, etc -- since it probably has only about 60 hours run time on it at the most. They told us it needed a new impeller at a cost of $500. We authorized the repair. Paid for the repair. Picked up the boat and put it back in the water. First time out, just feet from the dock, the light came back on and the motor conked out. They say they have no idea what's wrong with it but we will have to pay any and all labor costs to find out. This motor was running when it went into their shop. We paid them $500 to install a new impeller. It came back completely non-functional, and they take no responsibility.

Recently picked up a new EzLoader tandem axle boat trailer that staff member Coby assisted with…read moreordering. The purchase was simple and Coby did a great job taking care of and having all documentation ready for signature. Was pleasantly surprised by all staff being upbeat and having a welcoming attitude. Made the time at their business enjoyable.

Guy was extremely helpful throughout the process. A very enjoyable laid-back non-pushy experience…read more He took a lot of time going over boat maintenance and the intricacies of the boat and provided me with some starter supplies as I am a new boat owner. Would definitely recommend!

If you months ago we bought a boat and 18 foot Key Largo from Guy at this consignment place. The…read moreboat was perfect in everything that was described in advertised was just that in great working condition on top of that. Any questions we have had about the boat or regarding anything towards the boat he has been more than helpful at answering. Even after the sale he has been a dear person to help us where boating is concerned. We are very thankful for the experience of getting a really nice boat with no issues. We have called Guy to help us with figuring out some other boating issues not related to the sell of our Key Largo, and talk about a gem of a person. He loves to help people wherever possible. Do yourself a favor and stop by and see him about buying a boat, you won't regret it!! Nice knowing good people are still in the world and want to do right by people. My husband, John and I highly highly recommend this place when it comes to buying a used boat!!

Great place to buy parts. Staff is always helpful and friendly! They also have the parts I need on…read morehand and if not they get them quickly!

not friendly with returns they try anything possible to deny a return sadly i wont spend any more…read moreof my money here

This is a public marina located in old Arlington for access to the St John's river. There is only…read moreone ramp and a few parking spaces for vehicles with trailers. The dock is updated and easy to tie up and load unload smaller boats too. The advantage to this marina and ramp is it's location for river access. You can head easily towards downtown for a nice trip along the city's waterfront as well as north towards the ocean accesses.

I've stored my 2024 Key West 20-foot boat at Arlington Marina for approximately three years, and…read moreunfortunately my experience has been consistently disappointing. The final incident that led me to leave involved their staff damaging the back of my boat while placing it on the storage lift. A new employee was handling the process and did not properly position the boat, while the employee operating the forklift failed to lower the forks completely. As a result, the back of my boat was damaged due to improper handling. What was even more disappointing was how the situation was handled afterward. When I spoke with the manager, Allison, who runs the marina for the owner, her initial response was aggressive and focused on pointing fingers at me instead of investigating what actually happened. After reviewing the security footage, it became clear that the damage was caused by their employees. Even then, there was little willingness to accept responsibility or show accountability. The unfortunate part is that the employees themselves have always been friendly and hardworking. I truly believe many of them do the best they can. In my opinion, the biggest issue is the leadership. It's disappointing because good employees deserve management that supports accountability and puts customers first. Accidents can happen at any marina, and I understand that. What matters most is how a business responds when mistakes are made. In this case, I was disappointed by the lack of professionalism, accountability, and customer service. After three years of ongoing issues, this incident was the final straw and convinced me it was time to move my boat elsewhere. If you're trusting a marina to handle an investment like a 2024 Key West, you should have confidence that it will be treated with care and that management will stand behind its employees' mistakes when they occur. Based on my experience, I cannot recommend Arlington Marina for boat storage.

John from the service department was wonderful to deal with. I was searching for a windshield for…read moreour older model Key West, and several other places either did not return my calls/emails, or they were no help at all. John promptly replied to my request for help, kept me informed with my order and even offered to ship it to my home. It truly was a pleasure doing business (minor interaction, but BIG impression) with Yamaha Marine Center of Jax and I hope to use them again going forward with any of our boating needs!

Great service and parts department. I dropped my boat off after hours and John the parts manager…read moreassisted me with everything. I then got a call from Bryan the service manager the next day and he communicated with me through the entire process of working with my boat. I will be back here again and again for not only service but to buy parts. Both people I encountered were very knowledgeable and patient with me.

Dan was great to work with! Helped me find the boat my wife and I wanted. Very professional and…read moreknowledgeable.

Very rude customer services. Does not like to take care of customer after the initial sale. Will…read morenever buy another boat from these people.

Recent purchase of a boat led me looking for a good shop in the area. Google gave me a name. From…read morethe initial phone call to the visit, I was treated like a valued customer by someone with a genuine interest. I have a Bass Pro Shop right down the road but if Becks carries it, I'll buy it from them. Happy to have found this family and business.

You tuned up my 1986 Johnson 60 outboard , put in a water pump sorted out the carburetor , did a…read moregreat job runs beautifully.