Not welcoming place Staff has no customer service esp…read moreleading lady like she don't want work there. Staff barely speak English Got gel manicure chipped in 4 days. Disappointed first and last time there! Not the best manicure I've ever had, had better. MST edges are chipping off and color not even

Wonderful nail bar. Have been going there for a few years. Never dissapointed. Welcoming and great…read moremanicurists. I enjoy every minute of my mani and pedi. Thank you neo nails!

Great salon, nice ambiance, amazing service all the staff is super clean and kind. Leticia, the…read morehair stylist is awesome! Would definitely come back...

Cool place with very charismatic people and care! Stopped in here for a social salon event and the…read morelocation, people and professionalism didn't disappoint. Top of the line furnishings and high end salon exuding friendly and approachable people. Went here for a meet and greet event with doctors on site to discuss new procedures. Was interesting and intellectually engaging and my wife won a hair reward in the raffle. Great spot! Thanks guys!

From the owner: full service hair salon and sparead more

My sister and I were able to make appointments for a pedicure at the same time. The staff and nail…read moretechs were wonderful. They provided hospitality above and beyond! They offered us water and a very nice glass of wine. The experience was great! The best part was getting an excellent pedicure. It was expertly done. My skin and nails feel & look amazing. I'd highly recommend this salon. Thank you!!!

I got my eyebrows waxed by CARMENZA . She was gentle , accommodating and sweet. I highly recommend…read moreher .

Sadly quality and attention to the details is 0. 1.I had to…read moremicromanage my manicure entire time by simply wanting my nails being straight. 2.I had mani/pedi at the same time and over sudden lady who was doing my manicure said I need to get up and change a seat because she isn't comfortable putting color where I was at the first place. Never happened to me at any other salon... doesn't seem like this business put customer first.

I had been coming to Colors regularly. I love the women who did my nails, especially Meliza (she's…read moreamazing). Gustavo, who had been doing my hair is also amazing.(They are both 5 stars). However, I brought my daughter in for a kid's trim (conducted by another woman) and as another woman experienced (written here), they changed the price from what was listed online. I asked to pay the price that was listed online and they said no and would not even dry her hair fully. She left with wet hair and I said I would not come back. As I mentioned, I had been coming to the salon regularly for over a year and I haven't been back. It was overall a very unfortunate experience. I have never had something like that happen at a salon where I was a regular customer.

Everything . I know the hotel will be torn down but still. Paying $1000+ a night for a hotel that…read moreis barely one step above a pet friendly La Quinta is shameful. No amenities, no attendants in the gym. You have to search to find a towel in the spa. But no cloths, no loofas just ratty old towels.

Excellent 50 minute massage performed by Abel yesterday! He was very kind and attentive, asking me…read morehow I'm feeling and how the pressure of the massage was. I asked for firm pressure and to focus on my upper back and neck on my intake form and that's exactly what he did which I appreciated a lot because I've been to many spas where the massage therapist seems to not even read the intake form! After my massage Abel gave me a paper with a few product recommendations to promote relaxation, which was very nice! My advice is to ask for Abel and get the 80 minute massage as 50 goes by in the blink of an eye! While visiting the spa you also have access to the locker rooms with showers, bathrooms, beauty bar complete with hair dryers, shampoo, etc, a sauna, steam room, and jacuzzi. The attendant in the women's locker area, Gigi, was super kind and always checking in to make sure we had everything we needed, she was great! Besides the incredible staff, the ambience of the spa is nice but pretty underwhelming. My mom and I both noticed that the jacuzzi located inside the women's facility had very uncomfortable seating. For example, some jacuzzis are fully tiled on the inside so you can sit on the stairs or the seating but all is tile and flat. The jacuzzi at the spa had a prickly plaster-like interior on the seating, steps, and bottom of the hot tub that was very uncomfortable to sit on so I didn't spend long in here. The outside jacuzzi by the adult pool is much better. While the overall ambiance and decor was nice, like I said I felt underwhelmed. The service was incredible but I wish they'd do more with the space!

When i came here I asked for layers which was alright but it wasn't the best, also the salon itself…read moreis kind of outdated i'd say. I would recommend to someone living in Key Biscayne to come here but there are better in Miami I can't lie...

The salon at the square which Chase in in is amazing. The Key Colony salon although it's a danger…read moreplace to go. Someone stoles my identity and for 20 months I've been calling to try to solve the issue nicely. since their personal have a really low IQ or this is made in purpose I need to call the police to intervine and solve my case! imagine going to a salon and have to go trough all this... The worst service ever!!! the owner Cecilia Ramos was super rude and hanged up the phone several times on me when she ran out of answers. Terrible terrible experience!!!!! DONT GO THERE!!!!!

This is by far the best salon in Key Biscayne! Great atmosphere, professional and friendly staff…read morethat cater to all your needs. All the hair stylist and manicurist are experienced, courteous and make you feel at home. You won't be disappointed if you decide to book an appointment with anyone on staff.