Had to wait 2 plus hrs for the wrecker and when driver got there was rude and very unprofessional…read more I will not use this company again. Asked driver if he ne needed A flashlight and told me to go stand away from him.

I called all over. This place popped up on yelp. Best price I found. They were going to dispatch a…read moredriver immediately, but my appointment at tire place wasn't for another three hours. They worked with me came at a perfect time also gave me a ride to the tire place and the tow guy I feel bad idk if we exchange names, but he was great ... give him a raise.

Wife called for assistance while she was out of town on business and got met with being hung up on…read moreafter "call someone from your area you west virginia stupid bitch" was yelled at her. Just because she had bad reception and asked them to repeat themselves. Real class act these people are.

I've used Chandler Towing twice now and they have been excellent. Nate has always texted me on how…read morefar out he was from my location and he is always professional, pleasant to deal with and honest. Prices have been fair and they do what they say they will do.

Serge was there to tow my car within 15 minutes of my roadside assistance calling him, despite it…read morebeing early in the morning. He was quick, professional, and great to work with. Overall I could not recommend this company enough, they're the person to call when you're in a pinch

Surge said he would be at our location around 30 minutes, 25 minutes later he and his son are…read morechanging the tire on my RV. They were extremely professional without being stuffy, safety conscious and just a downright pleasure to talk too. After being stood up by another service, for three and a half hours, it was a great feeling to find someone that shown concern for another's predicament. I HIGHLY recommend his service! And my sincere thanks to a fellow veteran and great guy.

I had popped my tire late at night (around 1am) and Ryan was the only one willing to come tow it…read morethat late. Came to my help super quick and got me on the road even quicker. He was kind, professional, and his prices are very reasonable. I highly recommend, I mean this dude's like Superman. 10/10 Will definitely use again. You've earned a long time customer. Thanks a bunch.

Awesome job. Very professional. Great value. They went above and beyond to get me back on the road.read more

This cold weather ain't no joke. I left work and my car would not start. I contacted my insurance…read morecompany and Be There was dispatched to my location. They definitely were there shortly. The driver assured me that he was in route and told me what to do if I didn't want to wait. He was also very accommodating and waited for me to get back to the location to get something out of my car. He communicated with me and assured me that my mechanic had the car and keys in their possession. Hopefully if you're in a bind Be There Shortly will be the one to get there.

Needed my vehicle towed this morning, and requested roadside assistance. The driver contacted me…read moreand informed me that since I needed my vehicle towed from JEB base, that he would come but may possibly wouldn't accommodate me because "I don't want to wait no more than 10 mins because I won't get paid waiting for a police escort." Tow trucker arrives and went through inspection that took no more than two minutes. I already contacted base police prior to his arrival, so he wouldn't have to wait for a police escort mind you. So as soon as we left inspection, were waiting at Gate 5 to get on base. Yes it was a bit backed up at 10am, and was sitting at the left turn for no more than 10 minutes. So then he proceeds to call me and says he not waiting because he doesn't get paid to wait and doesn't want to sit there for an hour and a half. Will never get a service done from this towing company.

Noah came after other two comapanies told AAA they were on their way then canceled because I have a…read moreFord 250 they thought was too big. Noah was super energetic, super positive and took care of the truck right away. My driveway was narrow as was our street by the worked his way around those obstacles and got the job done. More importantly, Noah recommended a diesel mechanic other than the expensive one I had chosen and it was a fantastic recommendation that I will use again in the future. Thank you Noah

This company is unreliable. I was stuck on the side of the road with traffic and was told they were…read moreon the way. Half way there they send a text they're not coming. Had to blow up their phone to get them to answer and was told someone on the interstate needed a tow so they just cancelled mine. Just because they can charge more for interstate tows. Don't call them! They will stand you up! They should have called me to explain themselves that they would be delayed. They did not. They just sent a text and completely cancelled it. No phone call. No explanation. After I'd already been waiting an hour! And your snotty phone girl didn't say anything about an accident. Simply said you went to tow a car off the interstate. So don't make up excuses now for your poor service!

Review from one of my friends who used this service tonight!…read more Flat tire. Couldn't find tire key for last lug nut. Called this phone number. Was told he may not be able to fix it without key but would come out and try anyway. Jayson was there in exactly 45 min like he said he would be. Used a power tool to get the tire off. 20 min later, my friend was headed home on a spare! Jayson took the tire to fix it and will drop it off at work tomorrow ready to roll again. Jayson was excellent and knowledgeable! Highly recommend!

Excellent roadside assistance. I left my keys on the driver's seat and locked the door and I was…read moreall the way in Cape Charles, VA. We had a quick response, even though USAA's system was down and the proper paperwork was not complete. Friendly, reliable, and willing to go the extra mile, literally. Highly recommended.

The charging system on the Lexus broke down while I was driving home. Managed to get it to a…read more7-Eleven parking lot and started the process of locating a towing service for early the next morning. I contacted SEVERAL different vendors and found the early morning hour (service visit set for 7:20) eliminated most vendors. I had set on a single vendor who expressed reluctance at the early time then agreed at a HEALTHY price until I got a response from Patriots Towing and Recovery. As I was working through Yelp, initially it was through email. Question went back and forth as information was provided. Then the quote came in. It's as SIGNIFICANTLY lower than the one I was previously quoted and included a Military Discount, something I hadn't expected and they had informed me of without me having to ask. The price difference was so large that I had to send one more email verifying it's accuracy. They verified and set the appointment. The next morning I received a phone call of Patriots Towing and Recovery informing they were making their way the automobile. I met the towing technician, Jimmy. Very professional and friendly. He quickly got the car lifted and set up for towing. The trip to the dealership and the drop off went smoothly. Jimmy then quoted me the same price I was quoted online, explained the Military Discount deduction, and paid, by card (was a Credit Card service fee that was reasonable). He then sincerely thanked me for my service as he shook my hand. Patriots Towing and Recovery has truly earned my respect and I will very happily endorse them to any who need towing and recovery services. Great Service, Schedule Flexibility, and Professionalism. And a bit of American Pride. Cannot express how appreciative I am for the service. Michael L Shavers

Fast response to request at 3:00!? Was to my location quicky and got me towed to a tire shop…read more Excellent customer servicr and i highly r3commend.