The technicians did an amazing job with the installation. They also can back to help with the…read moreconnection with the opener and phone

We had an extremely disappointing experience with this company. My husband scheduled an appointment…read morefor someone to come out and provide an estimate for garage door openers, expecting it to be just that...an estimate. At no point during the Google quote process, email confirmation, or prior to the visit were we informed there would be a fee. At the end of the appointment, my husband was surprised to be charged $95 with no prior disclosure. If we had known there was a cost just to receive an estimate, we would have made a different decision. Transparency matters, and this felt misleading and unprofessional. To be fair, the technician was nice and knowledgeable, but that doesn't make up for the lack of upfront communication about pricing. I would not recommend using this company based on our experience. Be sure to ask very specific questions upfront about any potential charges so you don't end up in the same situation.

I highly recommend Audette's Garage Door Company! Brian is one of the most thorough and…read moreprofessional service technicians I've ever worked with. He took the time to ensure my garage doors were functioning properly and explained everything clearly, which gave me complete confidence in his expertise. His knowledge of the business is outstanding, and it's obvious he takes pride in providing quality service. On top of that, Brian is friendly, courteous, and a pleasure to work with. If you're looking for honest, reliable, and knowledgeable garage door service, Audette's is the company to call!

I had a broken spring on a garage door system that had just been replaced a month earlier by a big…read morename company. Definitely did not want to use them again. Brian was referred to me by a neighbor. I'm very happy with my choice! Great communication, fast service and very reasonable pricing. I highly recommend!

110% across the board from beginning to the end from Sales, Office Management throughout…read moreinstallation process. First of all no high pressure sales nor trying to up-sale you. Great communication on throughput the process and the two Install Technicians (Andrew and Tiernan) were awesome, very professional, knowledgeable, job performance and clean-up was first class all the around. Love the garage door and new garage door opener.

Our technician,Davante came the same day we called and was friendly, knowledgeable and professional.read more

Lion Garage Door replaced a door opening system to replace a nonfunction one. They responded on…read moretime, had all the new equipment in their truck and replaced it within an hour. The technician, Mike, was professional, polite and knowledgeable as to issues with the old one. The new system works quietly and efficiently. I would highly recomment Lion Garage Door for repair of installation.

My door wasn't working so wanted to get a quote to fix. I was told it would be $70 charge, but I…read morecould use that against any cost if I used them to fix. I showed the what was going on, I went back inside to go to work and an hour later I come out to him saying I owe $600 and the garage door was not fixed. I about hit the floor and called him out but he said that's the cost. So I wouldn't get the cops called on me, I paid it, and was going to call the manager to get it squared away. I ended up speaking to Robert who is the owner of the Ashland branch and explained to him that I was expecting a $70 quote not a $600 bill and the garage door was still not working. He said I signed a contract, but I called him out on that because I never signed anything and he admitted to the tech drawing line through my signature spot. Fraud? He then even agreed that I should've got a quote first, and even told me I should've refused paying and called him directly ( impossible to get a hold of anybody at that company as they use a third-party ). I requested half of a refund which I thought was generous. He strung me along for a month and I could never get in touch with him. I had to even fake a tech call from my wife's phone number to actually get a call from him. In the end, he blamed the company owner on not giving me any sort of refund. Absolutely horrible service and borderline illegal. I've submitted a formal complaint to the Better Business Bureau of Virginia to have them handle it.

Hampton Roads Towing to the rescue! I requested a tow through my insurance Roadside Assistance…read moreprogram. They arrived in half an hour. The driver, Adrian, was polite and worked quickly. Turns out he's also the owner of the company. But we had a good conversation on the road. He helped me out by offloading my Jeep right onto my vehicle ramps so it was set for me to get right to work. I will definitely use these guys next time I need a tow. I highly recommend this company to anyone in the Virginia Beach area.

So so unprofessional the way you acted and responded today to a horn you take pride in what you…read moredon't take pride in your job you don't take pride in your work because you wouldn't act like that but it's all good I'll see you with my 50 racks this week