The technician was awesome…read more He was on time was very professional and extremely knowledgeable not only did he fix the problem but identified others and fixed those as well he worked quickly and efficiently and never complained once about the job or weather conditions The hot tub is running the best it has in 2 years thanks to them The invoice was half of what I thought it would be so great value worth every cent I would highly recommend them to anybody needing service on Their spa

We moved to a house that had a hot tub. We had never owned one before and we didn't really want the…read moretrouble of managing it ourselves. Backyard Leisure has been managing the care and cleaning of it for us so we can enjoy a good soak and not have to worry about whether it is safe or clean for our family. They have been great to deal with and have answered my many many questions but having them do the work has definitely been worth it for us.

They seem like nice enough people but I'm not keen on their work. Had work done on my tub and when…read moreI got it back it overheated and the jets weren't as strong as beforehand. Called them to look at it and was told to buy a new filter and was given a service call bill for $97+, the tub still doesn't work properly.

From the owner: Wild Rose Hot Tubs is Southern Alberta's trusted choice and source for hot tubs, Dimension One…read moreSpas, Dream Maker Spas and Traeger grills. Contact us today and let our experts fulfill your requirements. We have Spas For Everyone and Every Budget!

Very knowledgeable, always gives realistic and sound advice. Never gouges on prices, what he tells…read moreyou is what it will cost. Highly recommend to anyone who needs help with their pool or spa.

We started using John's services earlier this year. He did our pool opening, installed a new pump…read moreand pool closing. John is very thorough in his work and patient in answering questions. He responds very quickly via text to questions or service requests. We have been very pleased with his work. Reasonably priced as well, I highly recommend him.

I would have given 5 stars but the staff keeps moving the machines around and to be honest that…read morereally messed me up. Not emotionally or mentally or anything. More Physically. i fully look f*ck€d now! thanks!! I have a routine that i would go in and do mindlessly everyday without paying attention for 7 months straight then i realized everything was switched around again and again and now my calves are MASSIVE but i got spaghetti legs and a girly voice. I have huge trapezius but teeny tiny delts and my clavicle and sternum keep snapping under the enormous weight my traps causing. Im all trap and calf for f sakes guys. Its a mess!! I don't get how this could be possible. PLEASE STOP MOVING MACHINES AROUND!!!! PS pls enforce the 30 mins per machine rule i seen a female version of John Goodman in there bogarting the legpress and the benchpress at the same time with her stuff on both for 2.5 hrs why is she benching anything anyways she needs to hit the elliptical for a 6 months straight. Non stop

They trick you. I called and asked if they purchase used hot…read moretubs and they said yes. a technician came to see it. He saw it in a working mode, took pictures and said they will contact me and set the date for pick up. a day before the pick up (today) I asked them whether they assessed the tub and what were they willing to pay. They said "due to the age of the unit, they were only going to offer free removal". I told them to cancel. A 7' x 7' tub in a perfect working condition - for free? Nah, thank you, but no.

I checked out alot of companies before I choose Western Tub and Pool, I do not regret my decision…read more I have found the staff to be extremly curtious and helpful. Love the hot tub and service we have recieved, I would highly recommend them.