To be a great business you must have great people in the business that do great work! I have been a…read moreloyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!

To be a great business you must have great people in the business that do great work! I have been a…read moreloyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!

I was helped by Luis and I was able to get 2 different auto insurance policies and a renters…read moreinsurance for a really good price. He was very helpful and understanding, answered all the questions I had.

Such a amazing team, very helpful with my needs, best State Farm's location by far. I have always…read morehad bad luck finding a good insurance office that puts their customers needs first. But this office was very welcoming and informative about the policies I was looking for.

My husband and I bought life insurance from American Income Life Insurance 25 years ago. We…read morefaithfully paid the premiums for each policy for 20 years - until my husband died in 2020. I completed the proper paperwork including an original certified copy of his death certificate. After non response and finally claiming they lost it, I sent a second (expensive) certified death certificate. NOTE: All the while I was still paying on my policy. After THREE MORE YEARS of not responding to the death benefit payment, I submitted a THIRD certified death certificate. I also finally canceled my policy. Since the 6-month period post-cancellation date, AIL has been harassing me daily to renew my policy. They phone and text up to 12x daily (combined) from bogus untraceable phone numbers telling me they can help reinstate my policy. I DO NOT WANT TO REINSTATE MY POLICY. I ONLY WANT THE DEATH BENEFIT THAT WAS PROMISED UPON PURCHASE. I AM WEARY OF RELIVING MY HUSBAND'S DEATH EACH TIME THE PHONE RINGS. I am an elderly, disabled, widow living on less income now. Shame on AMERICAN INCOME LIFE INSURANCE!

DO NOT USE THIS COMPANY, THEY ARE FRAUDULENT!! We purchased life insurance policies for our…read morefamily. We sent in a cancellation notice in September of 2021. They cancelled all but one of our family members. They insist that you use an automatic withdraw from your checking account. We had purchased other insurance so I did not realize that they were still withdrawing money from my account. The description was AIL INS, when I called the bank they had no phone number listed. Being that this was an automatic withdraw they could not just stop it without having to close down our whole checking account which was out of the question because all of our bills for multiple members and businesses come out of that account. We finally were able to determine which company this was. When we called they couldn't even find our account, we had to be transferred to different departments. They finally were able to locate the account number. They found our original emails but now are claiming they need a form to be completed before they can cancel the policy. I have sent this form in four times and have STILL not received the refund. They were still drafting the auto pay up until last month. We have contacted them on numerous occasions, their support department is so rude, after waiting on hold and being transferred numerous times we would be disconnected. STAY AWAY!

We have many options to choose from in selecting and insurance agent. Obviously competitive…read morepricing is one of the most important factors. Ensuring that they handle claims quickly and fairly, customer care, and communication are the other top factors that I consider. I have two of my vehicles with this agency. I appreciate the quality of service and customer care that they provide. The personal care that they give truly sets them apart in the industry. If you're like me, you don't like everything automated and not feeling connected. That's what I get with the guy that my Allstate Homeowners policy is with - NOT A FAN! It's very impersonal and you get the feel of being just a number. Wish these guys could handle that policy as well, but can't since the same company. Ben is my main contact and I love that he has such a positive energy and ensures that you understand the coverages. He translates the insurance industry jargon into plain English. The Kronshage agency balances technology with a personal touch for a successful formula and have competitive pricing in the industry. I highly recommend this agency.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. For the past 40 years, I have helped customers protect what is most important to them. Let's work together to help meet your insurance needs and financial goals.

Great company, great costumer service, Tabitha has been an amazing rep for them! Love how attentive…read moreshe is, and how great of a deal she got me! Thanks!

Ryan and his elite team are simply AMAZING!!!! They have gone above and beyond to assist me with…read morewhatever I need. The insurance rates are fair and I appreciate them working to get my rates as low as possible. They will give you some great information regarding the vast services State Farm offers, which blew my mind because I had no idea State Farm was a full bank and offered so much. I have been with them for over a year now and I LOVE the level of professional service I have received thus far. If you're looking for a new insurance company, this is the place!