The office staff is extremely unprofessional and unhelpful, wait times are ridiculous, doctor is…read moreblunt, forthcoming, and you can't ever get a hold of anyone. Only option is to leave messages for the nurse who doesn't respond in a timely manner. I had to call several times to get lab results where I needed to take action. I would have never known I had several deficiencies and cause for concern because the staff and doctor don't care enough to call. The mailed results, which I never received, were the only form of correspondence I would have received. Thank God I care enough about my health to follow up. I guess once the claim was filed, I was just another number checked off their "to do" list. Others who attend this facility claim the doctor is "thorough". That may be the case but the staff is so horrendous that none of that really matters. A good doctor's office would follow up and explain the lab results, make sure you were aware of the proper next steps and schedule a follow up....you know, to monitor progress and make sure you got better. A terrible one would take your money, mail you test results that a normal person cannot interpret, and call the job done. You get the picture.

I have been a patient of Dr. John Ferris for many years. He has always been able to diagnose any…read moreproblems in my health, including heart issues. My Father, brother, sister, & many friends also use Dr. Ferris for years. We all go to him and recommend him because of his excellent attention to our health and his ability to diagnose major health issues that are usually hard to detect. His staff is always friendly, thorough, and professional. I have lived in Grapevine for 35 years. This is a small town community and Dr. Ferris has always been a well respected Physician in our growing community.

Heard great things about Dr. Montanaro, my mother referred me since I'm a first time mother now and…read morelive in Dallas with my Fiancé. It's been a hassle to make an appointment because of the entire COVID-19 outcome towards businesses having to be cautious and all. WELL yesterday was my first appointment and upon my late arrival I come in to speak and interact with the most nastiest Receptionists attitudes I've witnessed when it comes to seeking prenatal care . She didn't even let me finish the first sentence to come out my mouth. Essentially, she just yells out in the whole office when it was just her, another patient and me "DR. MONTANARO IS DELIVERING A BABY!, & IVE ALREADY MARKED YOU AS A NO SHOW." I must've had to really gather all my pregnant angered, Wild emotions REAL QUICK because she almost got popped in the mouth. She has no patients when it comes to colored people. She preceded with being so disrespectful to ask me "WELL I CAN PUT YOU IN FOR NEXT THURSDAY, DO YOU WANT IT OR NOT." I was real astonished so I started to treat her just as she was treating me. I told her "well why didn't you call me before 2pm to advice me that Dr. Montanaro was going into delivery because I just wasted 45 minutes of my time driving here when I don't have a google maps functioning on my phone." She has the audacity to reply me with another screamed reply saying, "OHHHH YOU WASTED YOURRR TIME, WASTED, WASTED HUH." She even started looking at the patient behind me for a reaction. The patient started laughing alongside her and she even looked towards the hallway to get more reaction from whoever was there to make her feel better as an evil woman she is. She says I have an appointment next Thursday and I HOPE SHE HAS THE SAME ATTITUDE AS YESTERDAY JUST TO PUT HER IN HER PLACE BECAUSE SHE NEEDS TO BE FIRED! #BLM WE ARE TIRED OF BEING TREATED MISFAIRLY. Dr. Montanaro I know is a wonderful doctor and I bet he helped give birth to a beautiful baby but he needs to see that while he's not in his office he's got a receptionist who thinks she owns the whole business plaza and that to me ain't sliding. I will have time next Thursday to make sure you get checked. Needs to be fired PERIODT!

Dr. Montanaro has always taken the time out of his very busy day to discuss my concerns with me. He…read moreis very educated and knows a little bit about everything and a lot about gynecology. He is a great personality too and a good bedside manner that eases the anxiety of going to this type of appointment. I've been seeing dr. Montanaro for a very long time and I've had no problems whatsoever, only great things to say.

I have been to countless doctors in my lifetime...and I will say it with a 100% positivity - Dr…read more Carey Sharp is THE BEST doctor I have ever been to in my life. And let me tell you folks - I am picky when it comes to doctors. I don't think anyone that writes me a prescription and spends 10 minutes with me is awesome. I believe her to be the best because she actually enjoys her job, she does it well, she listens - YES - ACTUALLY LISTENS to my concerns, she is so genuine. She doesn't treat you like a number. I feel like I'm going to visit my older sister that has a medical degree, I don't feel like I'm asking a stranger who doesn't know me at all to prescribe me medicine for my body, which is very important, to digest. If you think about it, it's a scary concept. What do you know about your doctor to make you so comfortable to take anything they prescribe and ingest it? Please don't go to a doctor because they went to school and graduated. I graduated from Texas Tech and am now getting my masters at UTD...let me tell you I don't remember everything I learned from my classes, it takes effort to continue to learn and grow in my profession, as it definitely does in hers. I believe she is there because she has a passion for it, and she never stops learning and growing as a doctor. I appreciate that. She never comes in with a bad mood or different attitudes, she is always very understanding and sweet. I can't say enough good things about Dr. Sharp. Her nurse, Kimberly, is awesome as well. I love her nurse. She is just as amazing. I can't stand when nurses just tell you what to do, ask you questions, then leave...at least she is personable: she talks to you and is funny. I really enjoy this pair, I would recommend them to anyone and back them up!

Dr. Katie Mastrogiovanni is the best doctor, ever! She came highly recommended from 2 different…read morefriends. Dr. Katie is very friendly and caring, but when anything is wrong, she takes it very seriously and does her best to figure out what is wrong and keeps working on it until you're all better. I've recently moved to California, but I even went home to see Dr Katie when it was time for my annual check-up.

Dr. Mastrogiovanni is a friend of my parents but she has also been my doctor for about 5 years. She…read moreis a very kind and genuine person. She always makes you feel extremely comfortable and well taken care of. Dr. Katie always does her job thoroughly and makes sure that if you have a problem or health situation, she takes care of it before you leave her office. Not only is she an amazing doctor but she has a great office staff that is always there to help and more than willing to sit on the phone with you to make sure all your questions, comments, needs, and requests get taken care of. I don't honestly think you could find a better person to take care of your health. She is a mom as well, so she understands the needs of small children and families. I highly recommend Dr. Katie to anyone looking for a family care doctor in the plano area!

[5] - Medical Staff / Wait Time [5] - Office Environment/…read moreClean [5] - Location/Parking [5] - Pricing Been coming here for two years now. Each time has been a pleasant experience with Dr. Huang and his staff. Scheduled appointments are on time, there is no wait time here. They have everything organized so that the doctor already knows what you are in for, asks the appropriate questions depending on the office visit, and makes sure you are comfortable. He is nice, funny and knowledgeable on many conditions. We had blood results in by the next day! They also have good availability as far as scheduling goes. Though, they are not open on the weekends. Which that would have made this place a big plus for me. Overall a great Family Doctor to come and have your typical office visits with. Accepts most insurance carriers including All Savers. Our preventative are paid at 100%. Typical office visit can range about $60.00.

Dr. Huang cares for his patients, and his nursing staff to the front desk really makes you feel…read morecomfortable and cared for. Highly recommended.

Dr Kuncham is my primary care physician and she is beyond the most kindest doctor I've come into…read morecontact with. Dr K is very thorough, knowledgeable and it's not "just a job" for her, she goes above and beyond of what she's expected to do and I appreciate her for that! Most clinics, you can't even speak to the doc, you normally speak to their nurse, but I ALWAYS get to speak with Dr K personally and she have the warmest heart. She puts passion behind what she does and it never goes unnoticed! I absolutely love her and the rest of the staff at the office. Everyone is professional and kind. Family Medical Associates will always have my business! Awesome work :)

Dirty stained carpet and walls, boxes everywhere, rude people behind the desk, will charge you a…read morehuge fee for first time visit without telling you. Stay away, take your family elsewhere!!!

I love this Doctor! He spends quite a bit of time and knows what he is talking about! He is well…read moreconnected in the medical community and in my opinion is one of the best in town! He may do things a bit old fashioned but he is thorough and he cares! Highly recommend!

Dr Nardizzi is very thorough and explains treatment options in a manner I could understand he…read morelistens before he makes decisions on my care. He is great

Dr. Smart Idemudia, MD, PhD, has been my PCP since 1985, when I was first diagnosed with diabetes…read moreand other related debilitating illnesses, including highblood presure, kidney disease and high choleterol. Dr. I has been the epitomy of efficiency and care for me personally, who has helped me manage my condition better than most. In the interim, I have come to notice that him and his staff treat all to the Grace Medical Clinic with the same amount of care and love .

I have complete trust in Dr. I after 15 years as my family's PCP. He is knowledgeable,…read morecompassionate, nonjudgmental and considered thorough by the surrounding hospital community. He combines traditional medicine with alternative treatments. His referrals and recommendations have been spot on each time I've had an issue. Check out their website at gracemedicalassociation.com.