The hospitable greeting when you walk in and exit The cleanliness and temperature of the facility…read moreTheir patience and thoroughness Of the process for my loved one's home going The pricing was exactly what was advertised online which was affordable and the quality was 9 1/2 because of some typos not paying attention to detail I will refer others to them and I've planned for them to take care of me when the sun sets

Well, We Smith *Herbert Family. Truly Thankful for all helpful, respectful, that staff gave us…read more Especially Ms.Tracy B, for helping us ,Yes,Ms.Cathy for that she shown Family. For making Late:Anita M. SMITH Beautiful HOMEGOING FLOYD *ANNETTE HERBERT

My parents were adamant about using Reed's after my brother's funeral. I can see why. Janice was…read morea godsend: I can't think her enough for all of her help. She made this difficult time a bit easier.

During my need to do business with Reeds in Pensacola, Fl, October 6, 2010 through November 30,…read more2010 I experienced numerous problems that I just cannot let go untold. My experience with Mr Charles Loche was rocky from the on-set. I was immediately knocked back from the sight and smell of the funeral parlor, Mr Loche's greeting, the attitude displayed in correcting My daughters name on the appropriate forms required for cremation to the timely correction of my daughters death certificate. This is by no means is an exhaustive list of the poor customer service I received. It is unacceptable to be treated in this manner. I hope that this is an experience that I will never have to endure again. However, I feel compelled to make my complaint known if for no other reason than I do not wish to see anyone else go through an experience such as this. Laying a loved one to rest is enough to endure!

I overheard one of the workers on the phone with a life insurance company LAUGHING at a family they…read morewere serving because they were struggling financially. I can't imagine what kind of monster makes fun of a grieving family experiencing financial hardship on top of everything else, but I'll be sure and take my business elsewhere.

Thank you to the Joe Morris and Son Funeral Home of Pensacola, FL for the beautiful service they…read moreprovided for our beloved uncle. The funeral director, staff and partners were exceptional. Everyone they engaged to assist, from the barber to the florist to the program designer, was meticulous in their attention to every detail even as we requested last-minute changes. The Joe Morris and Son team was compassionate, caring and professional. They treated our family as if we were their own in our time of need. I wholeheartedly recommend Joe Morris and Son to anyone in their time of bereavement. Linda Taylor on behalf of the Bedgood/Berry/Longmire Family Tampa FL

My grandfather died in 1996, and his date of death has yet to be added to his headstone. I have…read morecalled numerous times,(No one ever answers), and the family has called numerous times and has given up on going in person. This is unsatisfactory for a multi war veteran. To whom do we need to speak in order to rectify this issue?!

Janice was so great in meeting my needs. She helps to make things so easy with her compassion.read more

I bought a grave stone in November for a family member. I received it early and it turned out more…read morebeautiful than I could have imagined. The service I received from Linda was exceptional and the price was lower than other quotes I received from other places. She treated me with compassion and went above and beyond with my special design. From helping me load it in my car to giving me tips on future care, she went above and beyond typical expectation! Thank you Linda! I will be recommending you to others.

Now I'm ready to talk! Our little Kathleen passed two…read moreyears ago and we went to this place for her headstone. Customer service wasn't what it should be for people who are morning the loss of a loved one. We were very rushed and felt like we were pushed out the door. They have the ability to produce almost anything you ask for but the finale product doesn't hold up. I go to my daughters garden a lot and wanted it to be as special as I could possibly make it. After eight months of going, after the headstone and bench were placed, there is a long thick line down the headstone and the writing on the front of the headstone is coming off. I went back and complained. I told them that it wasn't sealed. I told them that I wasn't happy and the headstone should hold up longer than a couple of years. They were very rude and short with me. They told me that it was sealed. I don't believe them and am so not happy. After 10 months, the vase which was attached to the headstone was laying on the ground. Janice, the groundskeeper at the cemetery, who is most kind, told them and the vase was reattached. I sit in Kathleen's garden a lot, look around at the headstones which were placed around the same time and after, they all have similar problems. This company has a monopoly on this type of business, because there isn't anywhere else to go and obtain a headstone. Therefore, they can get away with selling you anything at your most vulnerable time in life. It's a shame that they are taking advantage and able to get away with it! There's nothing wrong with having a monopoly either. When people are paying for a quality product, give them the quality which they are asking for.

The staff at A Affordable Cremations showed extraordinary compassion during one of the hardest…read moremoments of my life. They were patient, knowledgeable, and genuinely caring every step of the way. I am deeply grateful for their support and highly recommend their services. Their prices were also the most affordable I found, which lifted a huge burden during a difficult time.

Unfortunately, a family member recently passed away and we had to use Family Funeral's assistance…read more They were very helpful and considerate in setting up the cremation, as well as, getting all the documentation together that we needed. Thank you

An amazing family run business! They took care of our…read morerequests from start to finish for a pre-planning arrangement. My Mom felt like they truly cared--- I am extremely thankful for their knowledge, help & compassion!

Refuses to let immediate family visit with their passed family members. This is absolutely…read moreunacceptable.

Dear Mr. James Bass, I seriously don't know how to begin…read morewith thanking the very best Funeral Home for going above and beyond yet again. Emerald Coast Funeral Home, Mr. James Bass, Jeffrey, Matt and so many of you, went above and beyond for my husband of almost 47 year's married and almost 50 year's together. You again, far exceeded my expectations with all your outstanding detail. My Dear Husband could not have asked for a better Funeral. It was everything he asked for and far more. I thank you with all my heart. You all provided an excellent service, as you did with my late daughter, Sweet Kathleen Dorothy Quill 10 year's ago, this coming December - 22nd. As far as pre-planning, I can not recommend it enough for anyone reading this and contemplating as to whether or not to go ahead with a pre-planned Funeral. My precious daughter whom passed almost 10 year's ago was a shock. A bigger shock was planning a funeral with nothing saved for such a tragedy. After my daughters funeral we looked straight in to pre-planning and I feel extremely blessed that we did. When my Dear Husband passed earlier this month, only one call was made to Emerald Coast Funeral Home, they took over and took care of everything. My husband received the best care from Emerald Coast Funeral Home and again, they went above and beyond. They left no stone unturned. I even panicked because I couldn't find my husband's name tag for his military uniform. Needless to say, Emerald Coast Funeral Home, followed through with a new one. Should I begin pre-paying for my own funeral? Most definitely, I wouldn't want to put any loss or responsibility on my family or anyone around me. It gives me great peace of mind and takes all the worry away. Definitely something you should consider. A + care too and from our very own Emerald Coast Funeral Home. I thank each and everyone of you again, with all my heart. Thank you, Kind Regards, Dorothy (Dolly) Quill Lady-q@hotmail.com