Most pleasant experience with polite DMV staff unlike the one near my house on El Segundo…read more Didn't have to stand in line to go inside.barcode to scan for no.in already filled out renewal online.waited maybe 20-25min to be called to windows. Didn't get the dmv staff name (apologies)@ window#4 who took care of my renewal.very very polite and accommodating gentleman.patiently answering any questions I had. Also the very kind and nice lady who took my photo.thank you If you had a bad experience at a DMV, come to the Torrance one and you'll be pleasantly surprised Recommend. This is my 2nd visit for renewals at this DMV. .all in all spent 45min.here without appointment.

This place is a joke. Came to take a written exam for my cdl and got the run around. Apparently…read moreonly certain people can get that done at this dmv. After telling me that I had to sit for over an hour and when someone finally saw me they said "oh the computers are down so you can't test today". Could've told me that earlier so I could go to another dmv to handle my business. Then the lady got an attitude with me because I was frustrated. Avoid this DMV if you can.

Came in this morning to renew my license with my updated SR22 and somehow left in a good mood -- at…read morethe DMV. First, I missed my number being called because I was on my phone. Instead of making me pull a new ticket and wait all over again, Patty (the manager) put me right back in line. Then at the window I discovered my insurance policy needed to be a printed copy, not just the email version. Quick run to the FedEx down the street, and when I got back, Patty waved me through a second time.

Jolisa was... the driving evaluator for my son today. She was fantastic ... her kindness and…read morewonderful demeanor really helped my son who was nervous about taking the test. She was also very professional and how she conducted herself.

I have seen a lot of attitudes from a lot of the workers here and talking amongst themselves…read moretalking crap to customers and making them feel bad. When I went, I asked one lady if she knew where her coworker went? She said, probably on a break and I asked how long is a break? She responded but looked annoyed that I even asked her. While I was waiting, I had no idea if she just went on break, so I asked another lady if she knew how long ago that she left because I wanted to go to the bathroom and didn't want to come back and have someone else take my place while I went to the bathroom. The lady I asked was rude. She said that other lady answered my question. In my head I said , no she didnt? This is a new question. But everytime I tried to ask her she cut me off and kept telling me to go sit down and wait . She looked upset that I even bothered her while she was talking to her other coworker and looked very annoyed . Terrible customer service. The lady that helped me that I had to come back to, was such a good hearted women! She went above and beyond for me to get me the help that I needed. After explaining what that other co worker said, I was told, thats her supervisor! Really! She should be written up for having an attitude and being a rude person. I know you all see a lot of people, but you choose to be in a business for customer service, yet most of you treat people like their stupid and treat them rudely. Imagine this kind of treatment was done to you or your Mother, Father, daughter or son. Maybe your Grandmother. How would you feel! Shame on you who treat people rudely. Why don't you all quit and get other jobs where you're not an A-hole to us people who need help? I pray you turn your anger or attitudes around and really help people who are there to get help.

I've lived in Hawthorne most of my life and I am EMBARRASSED that there are some employees at this…read moreDMV who behave as they do! Some of the employees have a rude way of speaking and a poor attitude toward people, and they just want to rush them through without listening to them. Please, this behavior is an unattractive representation of the city! Most -- not all -- of the employees at this DMV need sensitivity training! They forget that YOU DO NOT KNOW WHAT PEOPLE ARE GOING THROUGH WHEN THEY COME IN. YOU DON'T KNOW IF THEY ARE FEELING SICK OR WELL, STRESSED OUT OR OVERWHELMED, GRIEVING, ETC., SO EXTRA PATIENCE, KINDNESS, AND POLITENESS IS A MUST! I shake my head .... This is why I prefer going to the Torrance branch even though it is a 20+ minute drive if there's no traffic! The Torrance branch has very good customer service! The good parts about my visit: in the beginning, the system mostly flowed to get customer's needs taken care of. Near the end, it got a little confusing as to where to go next after taking your picture, to get your provisional license. Some of the employees were polite and patient and explained things better than others, and I am grateful to them. Thank God for the few employees who are the light shining in darkness! I'm going to go back to this DMV just to find the QR code where you can share your concerns. I hope someone will listen and make a positive change over there!

Can't believe these ladies don't have a 5 star rating plus!! What a wonderful service they do here!…read moreSaves you from going to the DMV!! I was sent here through BLOK auto because I was in an unfortunate circumstance & needed a car for work & appointments so I tried my luck & ended up with a good car but it came with past due registration. I knew I was facing a cost for this process but the ladies at SK Enterprises made things so easy & quick that I really couldn't complain about anything. They were efficient about ordering my plates, & retrieving my registration. At first I didn't have the funds to cover the entire amount for registration & they clearly let me know they couldn't release my tags until I paid in full. They take cash & venmo but I suggest taking cash. Don't forget to bring your receipt every time because the office is up a flight of stairs. Parking is usually full but luckily they have a lot underneath the structure to park in. Thanks for all your help Sandra & the other ladies I seen in the office! You all are great! I appreciate you & your services!!

Needed VIN verification for my bike, Called several places & finally this one, Very good service,…read morelowest price, friendly owner & staff, Will definitely do business again

I purchased a car from a private seller and was recommended this business to cover all of my…read moreregistration needs. It's a one stop shop and I definitely don't regret conducting business here. Very fast and helpful!

What can I say . Took care of all I needed too in just a few…read moreminutes. Worth the price , not to mention time saved. Great overall service, extremely knowledgeable person who assisted me.

May 28, 2026 Well, it was that time to renew my CDL…read more Although I retired in 2024, I've maintained my license for 31 years and it's hard to have just a regular license. That last time I came here, the experience wasn't bad but not as good as my latest visit. It wasn't crowded and I didn't have an appointment. After checking in, my wait was maybe 10 minutes. I was called up, provided proof of residency, took mu picture and then completed testing (HazMat). I should receive my renewed license in approx. two weeks. Seamless process. If you have a commercial license, don't waste you time at a non-CDL DMV. There's only a handful of commercial DMV's in the state. Check the CA DMV website for a facility near you. It's worth it!

이곳은 절대가지마세요. 무조건 떨어뜨립니다.예약을 했는대도 하루종일 기다리다가 시험도 못봤어요. 엉망진창입니다. 정부돈이 이렇게 허비되는걸 보면 정말 열받습니다.read more

Decent experience, great for a DMV. I just wish they had signs that told the public what a DMV…read moreagent told the confused crowd waiting at the front at eight-minute increments. Let me break it down for you: When you enter: - If you have a behind the wheel test appointment, you are to wait in line to the left. The agent that works at Window 1 will call out last names and aid you, from what I saw. - If you do not have an appointment and are there for another service, you must go to the front of the "Information" area and scan a QRC on a printed half-sheet of paper. This will take you to the application completion form online and you can "check in" that way, from what I gather. *Please note this is based on instruction I heard.* -If you DO have an appointment, which I recommend, you can go sit in the waiting area beyond the information desk and you should receive a text with a ticket number about ten minutes before your appointment time. If you don't receive a text, I'd wait about ten minutes after your appointment time in case they are running behind, then you can go back and politely tell the agent that addresses the waiting crowd at the front to check. They will likely ask your name and manually send you a text then with a ticket number. From then on, it's just a waiting game. I was helped today by Eugene M., who was pleasant, funny and professional. He made an anxiety-ridden morning a bit more bearable. The line for the camera was a bit long, but I mean, it's the DMV. You can expect to be there a little while. Overall a decent experience to renew my license. I'd come here again. But PLEASE GET SOME CLEAR SIGNAGE!!!!

completed my DMV appointment today, and unfortunately, my interaction with an employee named…read moreKennedy was not pleasant. From the beginning, she came across as dismissive and made me feel as though I was bothering her simply by being there for my scheduled appointment. There was very little eye contact or basic customer-service engagement. At one point, she left her desk to get paper for the printer and was gone for about five minutes without any explanation. What made the experience more frustrating was seeing her laughing and being very friendly with another employee while being noticeably cold and disengaged with me. I understand that DMV employees deal with a high volume of people every day, but basic courtesy, professionalism, and acknowledgment go a long way. I completed what I came there to do, but the customer service during my appointment definitely could have been better.

I did not realize Noha was on Yelp, as I found her through AAA. I cannot speak highly enough of…read moreher!! I had a complicated issue with the DMV at the tail end of pandemic and she was amazing at guiding me through it!! Very grateful and would recommend to everyone else for DMV services.

Will not recommend this place. I bought a car last year and had Noha to do the transfer dmv…read morepaperwork and months later I received a notice from dmv that says "form Reg262" that filled out form and there is an initial registration transfer error. I texted her and called multiple times and got answer back 2 months later saying to figure it out myselt and she changed over 300 dollars to only register a clean title car under my name. I shouod ve just gone with AA instead. Again, WILL NOT RECOMMEND THIS SERVICE, rip off and terrible customer service after you already paid and walked out business.

I HATE going to the DMV, and Culver City is the absolute freaking worst. Most the staff is rude and…read morehateful for absolutely no reason. I went to get my drivers license changed to real ID. 7am, we are second in line and waited an HOUR, but everyone behind me was at a window before I could even scan the code that I didn't know I needed to scan. So it doesn't matter what time you arrive, only how quick you are able to scan and get all the BS typed into your phone. If you are a bit older, or bad at tech...too bad. The younger lady at the door helping people was nice, so I had high hopes for the day. That didn't last long. I get called to the window. I say good morning sweetly. I try to explain to the woman that I wanted to upload my documents the night before, and tried to on different browsers, but their website wasn't working. She was immediately abrasive and wanted to know why I was at her window without filling out a specific form. I again explain it's because the website wouldn't let me. She acted like how dare I have the audacity to stand in her presence without it. She tells me to go to the computers across the room and fill it out. I say ok and start to leave. She doesn't even attempt to say anything else until I am 2 steps away, where she literally YELLS at me "YOU STILL AREN'T LISTENING TO ME!!" Loud enough for everyone (including my kid who was at a window next to me) to hear. She starts telling me how she will curb my number and I can come back to her window. I was having back pain at that point, and she literally made me cry out of embarrassment and pain. The employee at the computers also wasn't very nice and offered no assistance as I stood at the computer crying and trying to figure it out. When I go back and start to approach her window, she gets up and leaves without a word, and doesn't return for several minutes. I ask my kid to go scan my phone and get a new number because I have no idea if she is coming back, and I can't deal with her any more. There was another issue at the next window (my fault, I bring a thousand documents but forgot my marriage license) But also dumb because its the same name on my driver's license, I needed my marriage license to get a driver's license, but they don't trust their own documents I guess. Long story longer, husband brings marriage license. I get in line again. This time I get the kindest, sweetest elderly woman. She was so patient and so kind, and I know she wants to give up, but works through every issue. Problem 1: My DL doesn't expire for a month. No where on their site does it say you have to wait for expiration to change it over to real ID license. 2: I paid online and took a refresher course the night before to get the real id. But none of it is attached to my account. She had to jump through hoops to find this information so I didn't have to pay again, and take a test the test again. Even though I had a printout of payment, she needed a confirmation number, that I luckily found after she asked me to check my saved messages. She was an absolute angel and saved the day. Even after I left the window she was calling out and directing me while I waited in line for a picture. We were there at opening Tuesday morning and got very lucky that day. Even though I had to go to the window 3 different times (and wait for my husband to bring me a document at one point) each time was only a few minutes wait.

Came here with my elderly mother who needed to replace her lost license and take a new pic for the…read morenew license. I did the heavy lifting by coming here ahead of time and logging in the system via the QR code-which enable me to get her in the line or queue and keep her away from the masses of humanity untill it was her time in line! Lol Anyone should know that without an appointment going in, you're looking at 2 hours easy-which isn't too bad, provided your patient or have something else going on in the meantime. The team that assisted us from the security guard at the front entrance to the customer service agent at the initial window to team who handled the pictures were all really professional. All in all a good experience.

We drove all the way from the San Francisco Area to recover my father's vehicle that was stolen 30…read moreyears ago.The CHP said the vehicle was at the impound yard so we needed to fill out paperwork at the DMV first. After driving 7 hours straight we only had a couple hours to complete the paperwork before the tow yard closed so we we're on edge and excited but Karina "cutie" at the DMV was so kind, pleasant and helpful. She made sure we had everything completely filled out and put us all at ease with her kindness and calm demeanor. She was our Godsend that day to help take our family vehicle back after 30 years!

I recommend this DMV in Sta Fe. All staff are friendly. Smiling and helpful. Even your nervous on…read moreyour driving test.They let you feel your OK. Especially the instructor that i have . I pray for him and thank him . Because even he will fail me. Its ok. Because he let feel at ease. But he passed me. That is the good thing.I always pray for you Sir. That is the Old guy Instructor. MayGod always keep you safe and well .