I interviewed Green Dreams along with 2 other landscapers a year ago. The owner of Green Dreams…read moreasked me how he could deliver excellent service. My answer was, "if your crew damages any parts of my property, then I expect you to fix it. I don't want to come home and discover something is broken and the crew didn't bother to take responsibility". The owner was ok with that so we engaged in a service contract. I've had several problems this past year including weeds in my lawn and in my beds, a broken landscaping light from a tractor running it over, and broken sprinkler piping from when aeration occurred. I had to call to get these issues resolved. Not good. My service contract says that weeding is part of my service. I never saw any of the crew address weed issues on my property (until I called them out on it). My contract also says that they would prune my shrubs/trees. Being that all my landscaping was all brand new, I didn't need any pruning... but still was I was paying for a service I wasn't getting. My contract also said I could expect to have my lawn mowed about once per week. They mowed about half that amount. So, essentially I paid $280 per month EVERY month whether they worked or not. Considering I haven't seen them from Sept to April, it's not a good deal. I'll update this review next season if my landscaping looks the way it should if I renew.

Update: Trevor called me directly shortly after my initial review, and offered to make things…read moreright. He went out of his way on a crappy, rainy Saturday to come out and talk about the work i was looking to get done, and offer an estimate on the spot. I really do appreciate him reaching out and trying to set things straight. While the estimate was a little on the high side, and we decided to go with another company, it was good to see that Trevor stands behind his company.

so far nice project finished, and mason was able to work around schedule and completed front porch…read morebrick/concrete repairs at the lowest quote hope to see it last since only other option was to demolish porch and start from scratch at over 6000

Won't respond to us anymore. Mailbox full. Texts..... no response. Quoted us $10,000. Charged…read moreus $14,000. Kept saying it was taking more concrete than he thought. Had a Crack in the concrete walkway. He fixed the Crack but SPRAY PAINTED it! See picture. He promised to come back in a year to reseal the walkways. Again. No response.

Doesn't appear to be in business. The phone number is not in service. Thomas did quality prior work…read morefor me.

Had these guys come out to fix our front steps and they did a grab job. Fast and efficient yet…read morestill thorough. I couldn't believe they got the job done in one day. They even matched the paint perfectly to the rest of our porch. I have good faith having watched them work that this is a long term fix for the issue we were having with water getting behind the concrete and causing the steps to fall apart. Very professional work. Highly recommend

Custom Concrete does amazing work. I have a pretty big driveway and they finished it in three days,…read moreon time and mostly on budget, there was a small issue with the concrete company not communicating an increase in prices but Juan, the owner, gave me a discount on the labor which he didn't have to do. His crew works HARD. I was really impressed with their professionalism and skill. Juan was always available and provided great feedback for any questions I had and I trusted his judgement with great results. I told him my driveway looked so good I needed a nicer house to go with it. They've done several driveways in the neighborhood and when I talked to the owners about their experience with the company they only had good things to say. I will be calling them again in the future for additional work around my house. Highly recommend.

July 15, 2024 If you are looking for a business where the…read morecustomer is not right, the owner has no patience and no interest in your feedback, and quality is not a concern, Custom Concrete & Masonry is the business for you. We know this is wordy, but worth the read and will save you some money, we promise. On June 7th and 8th, we hired Custom Concrete & Masonry to replace our stamped concrete sidewalk which was 26 years old and had started to crack. We reviewed photos on the Facebook page, looked at photos the owner Julio sent, and after receiving several quotes, hired him. Demo went as expected. The forms for the new sidewalk were placed and approved by us. The concrete truck was several hours late. As the sidewalk was poured, we noticed that there were very noticeable lines being placed through the concrete. We asked Julio about the lines, and he explained they were expansion joints and were necessary. On three separate occasions that day, and even during the stamping process (where the design is put into the concrete), we voiced concern that these giant lines detracted from the look of the sidewalk and design. Julio assured us that once he was finished, we would barely notice them. When they left our home 12 hours later, we sat on our porch and stared at our new $4,000 sidewalk agreeing that we hated it. We called Julio and for the 4th time, explained we were not happy. He said once he placed the seal on it, we would not notice the lines as much. He said the expansion joints were necessary and he could do nothing about the lines. Even when I had asked earlier if there was a way to incorporate the expansion joints in a less visible manner, he said no in a very condescending manner. He kept saying that we didn't understand the need for expansion joints. Which we assured him we did. It is worth mentioning at this point that my husband is an engineer. He understands structure and stability. The following morning, the crew showed up to finalize cleaning and to seal. This did not include removal of cigarette butts from our yard and driveway. We attempted to have another discussion with Julio in a very adult, mature fashion. All he kept saying was that he had no patience for this and wanted his money so he could leave. After trying to have a proactive conversation for 10 minutes, we gave up. We paid this man for something we hated. Our concerns fell on deaf ears. It goes without saying that the seal did not enhance the look. We have a lot of foot traffic at our home. Many people were shocked by how ugly the sidewalk was and the 4" drop left on the edge was hazardous to say the least. Your sidewalk is one of the first impressions people have of your home and reflects on you and your home. My husband and I mutually agreed this was not something we could live with for another 20 plus years. We started looking for a company who would do the sidewalk in a way we would love. Since we are not concrete experts, our first question was about these lines that had been placed throughout the stamped design. Yes, we understand the need for expansion joints. But do they need to interfere with the beauty of the sidewalk? Enter Castaneda Concrete. We were told immediately by Axel that the expansion joints should have been incorporated into the design. And that the drop that was left would not be something he would consider acceptable. A leap of faith. We paid the money again to receive a product we love, receive compliments on, and we felt heard and important. We think you will agree when you view the photos that the first job was not anywhere close to the quality of the second job. Save yourselves a couple of thousand dollars and hire the right company (we recommend Castaneda Concrete unequivocally). It is not Custom Concrete & Masonry. And Julio, as I told you, maybe give up owning a business. It is no place for a man without patience. Or a man who does not care what his customers wishes are.

Chris continues to provide great service! One week he didn't get show. He explained that the lawn…read morehad not grown so his service was not needed. Very reasonable and honest!

This business is run by a friendly responsible man who responded quickly to my request and even…read moregave me a quote below what I had proposed!! Who is that honest these days?!

This company came into my yard and climbed on my property using spikes and cut limbs which fell…read moreonto my property too. No insurance or licenses were provided because they didn't ask for permission or even stop until I pulled out my phone to record.

I hired this company to cut down some trees and in the process a fence panel was damaged. The…read moresupervisor gave me a claims form to fill out and their insurance company will not pay the claim because their deductible is higher than the cost to replace the panel. I contacted the supervisor and I was promised four times that they would send me my money. They have not and now I have to take them to small claims court. DO NOT HIRE THIS COMPANY. THEY ARE DISHONEST.

Alan and his crew are excellent. Very responsive, very professional, very detail oriented. He…read morerepaired the brick facing and block foundation after I had foundation reinforcements installed. He also replaced a broken shed door threshold. He clearly explained the work do be done and completed it in a timely manner and at a reasonable price. Will definitely call him again and highly recommend!

Fine , Fine company, and were very pleased with the results. Had a very hard time finding a…read moreMasonry that wanted to work. Would definitely call them again and would refer them to any and everybody. I am so glad that they came to my rescue because I was really getting discouraged. So very glad I hung in there and found Alan. He has a FINE group working for him. Derik and Robert I will miss you !!! Fine, Fine Fine young men. They rebuild the entrance to my Driveway and put in a Patio and Fire pit. So very proud of the work that was done.

Very unprofessional. Only half the agreed upon job was completed. They didn't have the proper…read moreequipment to haul away debris, didn't have enough people to get the job done in a timely manner, and didn't have any proper documents for the job (signed quotes/contracts). Would not recommend.

We needed several very large trees, multiple smaller trees and their stumps removed, as well as,…read morethe remaining trees elevated in our homes yard. After researching and receiving quotes from several different companies we hired All American..best decision ever! From the onset, Joe (the owner) promptly responded to our request for a quote, booked an appointment and arrived on time..always a good sign of a companies professionalism. Joe provided a VERY reasonable quote and sent it for review and approval. Once approved, we were booked and he and his crew arrived on time and began work. I can't say enough about this dedicated group of veterans that did an outstanding job and completed the work as promised and within the timeframe allotted. Joe and his crew took great care to ensure that all the trees were removed safely with as minimal damage as possible to our existing landscaping. They cleaned up all the debris that was created during the tree/stump removal and the experience was second to the none. They did such a great job, one of my neighbors hired him on the spot and he and his crew removed a tree for them after finishing up my project..that alone shows how good this company is! So, if you are ever in need of tree/stump removal at a very reasonable and competitive price, look no further as you've found the best company serving the Richmond area. Veteran owned and steadfastly recommended!