Anna has provided excellent services on both of my laptops. In both cases, the work was performed…read moreon time and at fair price. She was polite, professional, and walked me through as she completed the updates. Recommend her services.

He promised a one week repair on our laptop, but it ended up being a month. One excuse after…read moreanother. Would not return calls. Will never go back there.

Although Computer Works does not service personal computers, the gracious man who helped me gave me…read morea recommendation of where to take my laptop. He also worked out a glitch for me. I am beyond thankful. I feel this was above and beyond and would definitely recommend this company to businesses who want reliable and dependable and personal service.

My laptop was running slow. I got a message that Hard Drive C was almost full. I ran defrag and…read moreclean disk. It freed up some but not enough. I have three kids that know their way around a computer, one has an Advanced degree in Computer Science. He could not explain over the phone and he lives seven hours away, so I called Tim at Computer Works. Several years ago he had replaced a crashed hard drive and had saved all my documents, music and photos. No glitches. I brought in my laptop and described the issue. He said he should have it ready the next day. But then I asked if it was a good idea to update the Operating system from Win 7 to Win 10? Tim said not necessarily as he flipped it over. He pointed to a Windows 8 sticker. He asked this machine says it came with Win 7? Yep. I told him when I got it Win 8 was just out and was real unstable. My tech guy had recommended going retro to Win 7 until they worked the bugs out. Tim nodded and said yes, I remember that. Tim said he could use the Win 8 license to upgrade all the way to Win 10, no charge for the software. From there, my computer stayed with him all the next next week. He talked with Microsoft engineers and gurus. He spent a lot of time on it. He called to update after two days. He said he was having an issue PE getting it to accept an update, but if I did not need it, he had access to Microsoft's top guys working through it and would like to see if it could be resolved. Well, no success. The Gods at Microsoft said they had created something they could not figure out. Said it was a problem they rarely encountered. They advised that Tim leave it alone at Win 7 if it worked ok. So Tim called me to let me know I could pick it up. I came over right away. He explained in laymen's terms what he had done, who he talked to and spoke of it as a worthy opponent that had whopped him and its creator. I thought this is going to be expensive. But NO! Tim said my original issue with Hard Drive space was an easy fix. The issue with Windows 10 was a challenge and he got to speak to some guys that provided interesting dialogue and problem-solving that would help him in the future. Plus, they encouraged him to keep their contact information. He told me that was a fair exchange for his time, I owed him nothing! People, I was stunned. I thought I should give him a $20 to go out to eat or something, but my dad had always told me that if someone offered you "no charge", you accept it as a gift. To offer anything less than full reimbursement is an insult. I have had my own experience on the giving side and agree with his opinion. When I offer someone my services for free, I do it because it made me feel good. It is especially great to do something for someone and they have no idea who did it. Pay it forward! So I thanked Tim. With the virus thing an issue, I told him ordinarily I would offer a handshake as well. He smiled and said, me too, have a good day. Well Tim, I left there and decided to Pay it forward. I went home and sent flowers to a favorite aunt whose 50 year old son (and one of my favorite cousins) just had a kidney removed because it had cancer in it. I added a gift card for her to buy his family a BBQ dinner at their favorite place. She was so touched, as we he and his family. This aunt always looks after my mom, her older sister. She was due some appreciation. Thanks Tim for the great job on my computer, it works great. Thanks for trying to upgrade the operating system. Thanks for taking care of me and the free pass. Thanks for the spark that made me want to do something nice for someone else. I think there are several people that benefitted from your consideration. If you have an issue with your computer, your network, company software or network, give Tim a call. He has a lot of certificates on the wall that qualify him to be a trusted person with your valuable data or just your photo and music files. In addition he is a thoughtful person with a quick smile.

We have hired Avinext to set up a mesh WiFi network in our house. Jesse did a great job and…read moreexplained all features to us and I would not hesitate to call them again for our computer needs. All around a awesome company and Jesse is super knowledgeable and reliable.

Laptop suddenly stopped charging on the first day of class and was in a panic. Was recommended here…read moreand Avinext was extremely knowledgeable and helpful. They ran diagnostics and figured out the problem extremely quickly all while holding good conversation and literally showing and telling us everything they were doing and testing. Gave us a large number of solutions and reccomendations and I walked out same day with a fixed laptop. If you need to buy a laptop or have a random problem in the middle of a busy day this is the place you need to be. Shoutout to Cameron in service- 10/10

Great service and quick turnaround. Had one virus filled desktop and a laptop with broken screen…read moreand fried motherboard. Parts came pretty fast and the system was returned with 2 weeks. Awesome job with data recovery!!

Shaik was very courteous and responsive. He fixed my iPhone 15 broken screen in 45 minutes…read morereplacing it with OLED screen with a great price- it was much less than a new phone. I highly recommend his services. He also makes great gifts for your friends and family. Stop by his store and see his awesome work.

Amazing work and great price. Extremely professional and courteous. I will definitely be a return…read morecustomer. Thank you.

ANSWERED PRAYER/HIGHLY RECOMMENDED - In an effort to focus on good, I will refrain from describing…read morethe torture of IT with our former company. Tom is literally an answered prayer. If you need someone to solve your OneDrive issues - he does it with few words and all swift action. I can't even begin to explain the relief after years of frustrating experiences and band-aids. Tom even organized some wires without request - seems little, but is a HUGE gift. HIGHLY RECOMMENDED

On 12/29/21 I employed Tom Heard from hailageek to enable my Brother printer to print from my…read morecomputer. In talking with Tom I asked him for quote and he gave me a price of $45.To give me a quote without first visiting my location indicated to me that Tom had supreme confidence in his abilities. Over the phone and in person Tom has an upbeat cheerful personality and he made me feel completely at ease. He arrived promptly on time in his hailageek van at 2:00 p.m. Upon sitting down and making a cursory examination he said he could fix the problem in 2 minutes but that he wanted to spend more time and give me a more extensive and complete printer connectivity. I sat beside him as he nimbly did the work - he obviously knew what he was doing. Tom is a founder/partner in HailAGeek which has 17 locations in the Houston area. It was altogether a pleasant experience and I highly recommend HailAGeek. I was impressed that HailAGeek/Tom heard would give me a specific quote over the phone. Other providers I contacted would only quote an hourly rate [ mostly a minimum of $95 ] without asking or going into the specifics of my problem.

You can tell the owner has pride in his work and his business. What they do, they do well, and what…read morethey can't do, they refer honestly. I went to get my screen fixed. He helped me find out that I had apple care. I got the repair done in the Woodlands Apple Store, and then came straight back to have Sour Apple install a screen protector for me.

I dropped my phone and my screen stopped working. I came here and thankfully they had the screen…read morefor my phone. They also had a July sale during my transaction. Couple of weeks after the repair, my phone working completely fine, with no additional issues so far. A good repair shop