I've been going to Carilion Dermatology for almost two years now, and I'm TOTALLY impressed with…read moreboth their care and knowledge helping me through. Dr. Karla Guerra is extremely knowledgeable about my condition, and had new info on stabalizing it. What a addition !!!! Lisa, their medical assistant is helpful and amazing 2X a week assisting me, Thank you all !

A while back I received notice that a privacy breach had occurred at this practice and health…read moreinformation was compromised due to "employee losing laptop linked to this practice " HIPPA violation. And never received any notification that the violation was addressed. Not comforting, no follow up. Confidence gone. So I changed practices.

I've been seen by Dr Divers, Terry and Patricia and they all are so knowledgeable and professional…read more I've been going here for about the past 10 years and am 100% satisfied. And hey...they are all beautiful women too!

Dr. Alouf is a phenomenal doctor! He is warm, knowledgeable, compassionate and a very talented…read moresurgeon. I felt so comfortable working with him and am beyond thrilled with my results! I sent before and after pictures to all my friends and they are all wanting appointments! His staff (Anesthesiologist Dr. Steve, Amy, Tracey, Stephanie, Amber, Helen, Kailey, and Bella) were all so friendly and took great care of me every step of the way! I had a fantastic five star experience!

Stacy was awesome!!! She took my temp before entering the building and asked several questions to…read moreunderstand my skin care needs! Thank you for a wonderful chemical peel I will be back!

I had a six month appointment scheduled. After I arrived and was seated in the treatment area, I…read morewas told that the price of the treatment had increased $200. I believe pricing should be transparent, and if there is a significant change in the pricing structure, patients should be notified prior to arrival. I was very disappointed in this, and thus, I declined treatment and left. They don't seem to care about the patient....only the income. I won't be returning.

All this office cares about (Brandon Road location) is money. If you cant pay cost upfront they…read morewill refuse to see you. Bad thing is they let you come in for your appointment before they tell you this and then if you cant pay the entire amount due they will refuse your care even though you are already there for the appointment. My family will never go back there and I hope if you are looking for a dermatology clinic you seek care elsewhere.

This is a awesome office to go to. My first visit was to have a Mohs Surgery done on my scalp. When…read moreit came to the numbing before the surgery, did not feel the needle go in. Nurse Brittany is awesome and a little music playing in backgroud kept your mind off of what was going to be next. Dr. Hurd remove the cancer (Squamous Cell Carcinoma) than put 21 staples in my scalp. Return back 21 days and Brittany took staples out and did not feel anything again..They got a new patient (me) cause the C word not good to hear. See you all in 6 months Thanks again for a awesome visit.

Really nice, every time I go they are on time and everyone's really kind. Always ready to answer…read moreany questions I have an accommodate anything I need, and they are always able to fit me in when I need an appointment.

Worst office in the Eastern United States. In the office I asked 3 times and my husband asked…read moretwice if everything the doctor was spraying was included in office visit and he assured us FIVE times that it was and it did not matter how many spots he sprayed if they were precancerous in his opinion. We then got a bill that they billed our insurance over $900.00 and when we paid everything except the $428.00 that he told us was included in the $190.00 office visit we appealed the charge that we were lied to about. They came back saying we still owe the $428.00 in addition to everything we paid. One visit to this horrible office was over $1200.00 with their bill and the biopsy bill and the reading of the biopsy. One biopsy should not have even been done. Will never come back to Carilion dermatology.

I have been a patient for yrs here I go back yearly just to keep up with my skin in the same good…read morecondition Staff if very customer friendly

The PA-C I saw here was always very nice and helpful and the staff was friendly, but the wait times…read morewere insane, and the staff made an error in scheduling one of my appts that resulted in two more months of the treatment plan I was on at the time. Those issues always annoyed me, but I finally left after checking in for my appointment one day only to be told that it had been moved to later in the month. I was confused at first, but after asking several questions, the front desk staff admitted that they mailed me a letter notifying me of my appointment change. A letter! When I told them I never got a letter, they looked at their records and saw that they'd accidentally sent it to my old address, one that I had 100% updated with them after getting married. When I told them that I'd now lost some of my PTO by not being told that my appointment was cancelled, one receptionist said to the other receptionist "oh make a note that she'd prefer to be called next time instead of getting a letter" ....yes, please call me if your office is cancelling my appt haha. I made an appt with a new office later that day.