We were looking for a built-in pool, a friend said he bought several pools from Aurora. Said when…read morethere was an issue they took care of it right away, they replaced their liner and the filter was giving them a fit so they Aurora gave them a new filter. Well, that sounded good to me we went looking at pools and I must say they were very helpful, we spend several hours and bought a nice 10 by 20 ft pool which we pretty much built in. Zach was the job supervisor he met with me several weeks before they started the install we blotted out where we wanted the pool. When these guys came to do the install which was done in a day. They dug the hole did what they had to they all worked so well together they didn't even have to talk to one another. I was amazed. Zach has been our go to guy when the concrete folks needed help with putting the scoping on he helped right away. Zach came to close the pool and he did it quickly always explaining. I have no complaints. We like going to the office to buy supplies and I have a Traeger smoker that I buy all of my pellets from Aurora as well. We bought the lights for the interior of the pool and the beautiful fiberglass stairs that are stunning to say the least. Highly recommend them. They are helpful and you feel confident. There are built in pool dealers that take the deposit and leave town. I have seen that all to often. That is the reason we went with Aurora.

Excellent service (sales) and excellent installation crew. I ended up with a defective liner…read more(installation was on Thursday). Crew was back on Monday morning to replace. Highly recommend this company if you're looking to purchase an above ground pool!

My husband and I browsed at Steepleton a couple of weeks ago, we had never been in before and it…read morewas close to a paint store we were stopping in. They have tall basketball goals, pool tables, outdoor furniture, Green Eggs, and more indoor/outdoor games! They have two locations Louisville and Lexington & are locally owned. I imagine they've been busy during Quarantine with all the outdoor options i.e. play sets, pools and spas!

WARNING = DO NOT BUY FROM THIS COMPANY!!! We purchased a very expensive outdoor Goalrilla…read moreBasketball from them (think $2,000) due to perceived quality along with the service. It also had a lifetime guarantee for replacement. Approx 1 yr after install the backboard started to crack and then completely fell apart. We contacted Steepleton and were told basically not their issue and to contact the manufacturer (Escalade). So we did and have been getting the run around for over 6 months and still not replaced and no timeline when it would be. Went back to Steepletons again and asked if they could call Escalade on our behalf since they sell so many to get this resolved. Got the run around - not their issue... Considering that they market themselves on quality and service I would avoid this place completely!!!

Really bad at showing up to appointments on time, I was told they would be at my place in the…read moreafternoon at least twice and after calling 4 times I was told they would not be at my place till 1800 hrs. This was after waiting a month for an appointment . Frustrating when you've sit around wasting all day. id choose another company like I did!

This place is great they came out last spring installed a new liner in our inground pool in a…read morematter of under a week it went from old and dull looking to bright and shiny blue awesome job I also got the chlorine generator was so impressed not to have to use chlorine pucks or granular chlorine water was much easier on my kids they have sensitive skin and for the first time no and I mean no skin irritation this year Wes and Jacob are the best at least with our experience with this store I hope this helps anyone who may be reading this review Rob long Lex KY Ps I also got the propane Hayward heater awesome to squeeze out more swim time

These guys are local and are very responsive and professional. They helped us design our dream pool…read moreand were very easy to work with. Highly recommend!!

From the owner: Whether you’re transforming your backyard into a place to entertain family and friends or creating…read morea tranquil private getaway, Central Kentucky Pools has a variety of fiberglass pool designs to meet your needs.

Fixed a small leak and replaced a nozzle for one of the jets. Working fine so far haven't seen any…read moremore leaking.

Work was done quick, and efficiently. Had all needed parts with him, and arrived on time. Will use…read moreagain.

Lovely pool for all! Great water features for all ages! It's a well managed, clean, family friendly…read morepool! I'm 70 and love it there!! Excited for next summer 2026!

We needed a new pump. David came out and looked at it. Sent some guy named Billy to replace the…read morepump. But not to touch the electricity. So now I have to wait another 2 days to get an electrician to hook that up. When the electrician came out, he couldn't do the job because the new pump was in the way. Had to have Billy come back out to move the pump. But no one showed up to do that. The electrician came back out 5 days later to fix the electricity. Now there are multiple leaks coming straight up out of the pump and can't get the pool on due to all the leaks. Called to get some one back out to check this problem and why this new pump isn't working. No one has come out to fix the problem. And the pool is very dark green. I'm going to have to dump a bunch of chemicals in to get it back to the lovely blue color to be able to swim. It will be another 4 days before anyone will possibly be able to get out here. Come on guys. Normally, I love this company. But this is too much.

I can't begin to explain how awesome C&S Pools has been. They went above and beyond to help me…read morewith an auto pool cover, pool maintenance, and all around understanding my role as a pool owner. I tried working with several other pool companies and they were all rushed. They were all over priced and always under-delivered. Working with C&S was easy, they always followed up, and did everything they said they would. I really don't see why anybody would use any other company. Just for icing on the cake, in addition to the stellar service. Their pricing is more competitive than any do other else I called. Using them is a no-brainer.

The highest integrity, quality, and responsiveness you could hope for. And great and speedy…read moreconstruction for a reasonable price!

If I could give Jeff, Drew, Nate and Nick MORE than 5 stars I certainly would! They not only…read morecompleted our back fence (approximately 200 feet including tearing down existing fence) but during that process we were so impressed with their work we asked them to fence in our front yard! They completed that less than 1 full day after completing the back! We received quotes from 8 fence companies, handymen, and contractors and Proscape Fence + Pools was who we chose because of their upfront pricing, honest and positive reviews, and how kind the owner (Jeff) was over the phone EVERY time we spoke! Beyond impressed with their level of professionalism, their pricing was fair, and their quality of work is the best in Kentucky! We have had 3 fences installed in previous properties and I can say with absolute certainty this this far exceeds the quality of those AND the price was way better! I would (and already have) recommend this crew to everyone I know!

This is terrible business. My mil paid them to replace the pump on her pool on May 18th. This is…read moreJune 15th, and they still have not come! When they actually answer their phone, they give her the runaround, and they are rude! I hope everyone reads this review and chooses to take their business elsewhere!

Horrible customer service! office manager that argues with customers, never calls back when she…read moresays she will, charged for services not completed, lied about it being completed, threatened to not come back unless bill was paid. Do not recommend anyone use this company