I really love going to this Huge store. Whoever sets up the displays does a great job and new…read moremerchandise is always coming in. The ladys at the checkout are always friendly and helpful. Great place!

Went to return a curtain rod that was too short. it had a small rip in the cardboard package. they…read moreaccepted the return but when the transaction was done the woman, Helen, said "did you learn a lesson today?" confused I replied "what?" and she said "did you learn a lesson today? not to rip the packaging?" as if I was a child. I have never in my life left a review but this just felt inappropriate and unprofessional.

Showroom has nice stuff, but service is SO bad. Do they really care if you come in? They charge…read more$50 to deliver even small things in Lexington. Even if you're 1.0 mile away (we are!) it's $50 smackaroos. Their prices are much higher than other places, especially the web. The location is beat up, too. The sign is falling off and there was glass in the parking lot.

From the owner: When you shop at Casual Living Patio Center in Lexington, KY, your living space isn't confined by…read morefour walls and a ceiling. With their selection of quality patio furniture and barbecue equipment, your space becomes a world of fresh air, comfort, and outdoor functionality. Whether you're throwing the party of the year or simply enjoying a relaxing night with your loved ones, every experience is made more memorable with the right kind of outdoor equipment. For the past 45 years, the family behind Casual Living Patio Center has been working hard to turn their locally owned and operated business into a resource property owners can trust. They've passed the test of time by focusing on customer satisfaction and quality products. When you stop by their showroom, you'll have the opportunity to browse a large selection of products without worrying about aggressive salespeople. Each member of their team is trained to offer help and advice without pushing customers toward purchases they're not fully satisfied with. Their only goal is to make sure you go home with a quality piece of equipment you love. From new styles of patio furniture to wood burning fireplace equipment, Casual Living Patio Center offers variety, functionality, and style. They have over 50 styles of furniture to choose from, including classic favorites and new trends...

Came back here because I was in the area (had to pick up a T Mobile Qdoba deal) and I remembered…read morethat I wanted to see if they had authentic Stroopwaffel cookies. I ended up impulse buying tons of Coke and Pepsi products from other countries and ended up spending up to $40! I think it was well worth it since I probably will never see the flavors of Coke or Pepsi that they have in other countries, unless they decide to release them in the U.S. Few issues I found (which I find in a lot of stores) are half drunk beverage cups with straws just left on shelves, items that are in the wrong aisle, and price labels not under the right product. I tried my best to do what I could with putting certain items where I saw the same of that item, but this is inexcusable. When associates restock shelves, do they ever quality assurance the store? I think it would be a good idea. But since this store had what I was looking for and new things, I will not review too harshly.

Gators, pineapples, and bananas - oh my! The Spring 2024 collection has dropped at World Market and…read moreas an Alli-Gator (nickname), I had to drop in after Facebook ads had been taunting me with their new Gator collection. I was so excited about the quality and humor for World Market's spring decor, and much of it came home with me... along with tons of unique and global food for our kids Easter baskets. Pro tip: I always search for coupons before shopping here, and I frequently find INCREDIBLE deals on furniture in the back right corner of the store. Just look for 'Managers Special'!

Hard to find, but worth the effort. By far, the most unusual blend of modern & contemporary…read morefurniture in Lexington. The service was excellent, but we ended up purchasing elsewhere. They are a little pricey here. But if you are looking for one of a kind, unique pieces, you've got to pay a visit. This is all the way in the back of Eastland Shopping Center. I'm guessing they must do a lot of internet sales. I've rarely seen other customers. But the owners are very friendly and it's worth a visit.

This shop is kind of hidden in the back/lower side of Eastland Plaza. It is a bit hard to find,…read morebut well worth looking for. Fran the owner buys great modern clean lined furniture and a small amount of high quality used furniture. This shop has a small amount of all types of furniture. Anything and everything you are looking for your house is here. The place is huge and he is also expanding his show room in a few months. I can't wait to go in then. Fran also travels to Guatemala often and brings back a few hand made and woven items. They are very unique and a cool find to boot. Fran also offers delivery on items you buy which comes in handy. He even has delivered to Winchester for me. There are also a lot of local artist work displayed and for sale here. Fran said he loves to support local art as much as possible. If you are ever in the market for some furniture, decor, or art, I would suggest to give this place a chance. Stop in and take a look around. I am sure you will find exactly what you were looking for.

If I could give a negative zero, I would. They gave us the wrong recliner and told us that we had…read moreto keep it for a month while they work something out. We are NOT happy and the supervisor is giving the poor guy that answered our call the runaround instead of taking our call herself. This is fraud as they knew exactly which recliner they sold us but instead gave us one that was the same color and size but didn't have the same controls and lift. DO NOT BUY FROM THIS STORE!!!

Quality of furniture is terrible!!! Purchase extended warranty. Not even had couch two years and…read morethe couch is falling apart... they are not holding up to the warranty. Spent $3500 in the store, and value isn't worth a dumpster couch.... If you want good furniture, don't waste your money

I went in specifically looking for a certain candy that's viral however I didn't find that…read moreparticular item but i did find the Swedish candy cola mix also viral right now. To be honest that was only part of a mother's day gift I'm putting together. I also was on the search for a coffee mug which I found. The store has a variety of snacks, candy, chocolate, dry food items, coffee ,etc. You can find some furniture, lamps, small kitchen appliances, bedsheets, pillows,bath towels, area rugs and so much more . They did have the Hurley bag which is identical to the bogg bag. I also saw a pretty yellow Stanley cup. The ladies at the registers are all friendly and efficient. They will ask if you want to apply for a Home Goods credit card. The store itself is well lit and was pretty organized and neat. I did find a Ray Dunn coffee mug as part of her mother's day gift.

Enjoyed browsing the end of Halloween and new Christmas items at Home Goods today - they appear to…read morebe in the middle of some major markdowns and new restock!

To make a long story long.... lol…read more We bought our first home out of state (ca moving to ky). Decided to sell all big furntiture to help with moving costs and just buy new when we got to ky to go with the new home. Officially landed in ky august 3 and had gone to this store august 5th hoping to walk out with furniture. Found a bed frame and sectional/ ottoman. Was told about the back order due to covid. We get it every furniture place took a massive hit to production but was informed itd be begining of november. Fine. We need furniture, we got the credit approved through then already so we proceeded all while being told it be here by thanksgiving. Guess what... still not here and its jan 6th of a new year. I called them begining of nov for an order update, and was told at that point 4-6 weeks, were nearing the end of those additional 6 weeks. Called them today before the review and was then inform 9-11 additional weeks. YIKES If yall dont have furniture in stock, why keep selling? Catch up with all the backorder cause this is ridiculous. We contemplated several times cancelling and just ordering from somewhere else, or preferably walking out with furniture and not having to order, but as i stated the credit was ran and already billed to ashley and after the move my credit doesnt need anymore hits right now. Once i get my furniture ill update my stars to include how that itself is. Also noting, its not the stores fault this is regarding Ashley as a whole not anyone or this location specifically. Corprate needs to get there stuff together.

If I could give a zero like other customers I would. This business is not about customer service. I…read morehad a coupon they would not take the next day because I had paid cash for the purchase that was thousands. Want! Unreal. They lost me and all my friends. I tell everyone do not go to this location ever to buy anything.

My husband and I browsed at Steepleton a couple of weeks ago, we had never been in before and it…read morewas close to a paint store we were stopping in. They have tall basketball goals, pool tables, outdoor furniture, Green Eggs, and more indoor/outdoor games! They have two locations Louisville and Lexington & are locally owned. I imagine they've been busy during Quarantine with all the outdoor options i.e. play sets, pools and spas!

WARNING = DO NOT BUY FROM THIS COMPANY!!! We purchased a very expensive outdoor Goalrilla…read moreBasketball from them (think $2,000) due to perceived quality along with the service. It also had a lifetime guarantee for replacement. Approx 1 yr after install the backboard started to crack and then completely fell apart. We contacted Steepleton and were told basically not their issue and to contact the manufacturer (Escalade). So we did and have been getting the run around for over 6 months and still not replaced and no timeline when it would be. Went back to Steepletons again and asked if they could call Escalade on our behalf since they sell so many to get this resolved. Got the run around - not their issue... Considering that they market themselves on quality and service I would avoid this place completely!!!

Stay away from this location and a manager named John. John cancelled a 3,100 purchase I made…read moreyesterday and it didn't phase him one bit. He let a 300 dollar rug hanging from a rack ruin a sale because he wouldn't let me buy the one he had. Go see Todd on nicholasville rd location. Great guy and sold me the rug I needed without hesitation. His display one too. Todd has worked for Value City for over 25 years! He told me how good the owners of the company has been so good to him. He was so nice, so appreciative of his role with this business. Great job Todd for helping restore my faith in this business. Thank you! John learn how to be personable from Lynn Jackson your saleswoman! She is fantastic and your elder. So smart, so nice, so accommodating. My other suggestion for you John is to get out of sales. It's not you at all. You couldn't sale anyone anything with your demeanor and attitude! You talked to me like a robot. You have no business being a sales manager whatsoever! It's a great thing that you have a seasoned sales person like Lynn and even Todd to bail your butt out. Btw John I will be contacting your coperate office this week and explain to them the type of person that they have employed.

My son recently bought a bedroom suit. Sales person sold him 5 pieces per the receipt. Showed him…read morewhich 5 pieces he was getting. 3 weeks later they have delivered the bed and the vanity. When questioned they say the pieces to assemble the bed was the additional pieces. My son saved up his money to buy his first furnishings from these con artists. No refund. Still doesnt have all that he was promised. Sales person lied. Manager wont help. Do not buy anything from this place.

Very nice and good service for my gas fireplace. The service man was on time. I would use this…read moreservice again.

Professional and friendly service. Fixed my problem quickly and for very good value just in time…read morefor the cold weather. Highly recommended.