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    Lexington Building Supply

    5.0 (1 review)

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    13 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (17 reviews)

    There was one little item that I needed to grab before hitting the road and I knew I would find it…read moreat Lowe's. I also knew that it was going to take me some time to find it at Lowe's. No two Lowe's are set up alike. I came in here and aimlessly wondered around looking for the item. Not finding it in the logical location I did what I always do in here. Give up and start to make my way to the front of the store. Almost always, I then end up finding the item I was looking for. I can't explain it, but I always end up finding it after I have given up in here. Good thing to, because finding an associate to help me was nearly impossible and when I did find one, they scattered once they say me walking towards them. Anyway, self checkout and I was out the door.

    We placed an order for a wood & wire fence. When the wood & concrete was delivered, he used a…read moreforklift to place the concrete inside the garage. The forklift frame hit our raised garage door and forced it backward. That force broke the guide wire on the door which caused the door to be off-set. The door will not go down completely, now. When it gets to the floor, the door won't complete the cycle and goes back to the top. We called Lowe's about the damage done to the garage before the job was completed. We were asked to send pictures, which we did. The delivery company agreed that the damage needed to be corrected. They said that they had arranged for a contractor to set up the repair. It's been a week with nothing done. Meanwhile, we still can't park our vehicle in the garage. We, again, call Lowe's and they were going to have to get back with us next week/weekend. However, we stopped them and said that this wouldn't work ... they needed to get us a manager now. FIVE people later, we were finally connected to the company that delivered the products and damage to our home. The shipping representative said that she set up the repair with a contractor last week! The shipping representative said, "Since I didn't hear from you, I thought it was taken care of." We assured her that it had not been taken care of. She told us that she would get it settled TODAY, and we would hear back from her today. A person named Laura called us and said she would definitely get something done on it by tomorrow. I will continue this through another post when and if the work is completed. Regardless of who delivered the fencing materials, it was still Lowe's that was responsible for our fencing once we purchased the products. Lowe's should probably follow up on product delivery in order to not get negative reviews.

    Lexington Building Supply - buildingsupplies - Updated August 2026

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