My parents and brother haves been residents at the Buffalo Grove facility for some time. I can…read morehonestly say that the care, compassion, programming and food quality are exceptional. They couldn't be in a better place.

Memory care facility is very poorly run. Your loved one will not be taken care of. There are way…read moretoo many reasons to list. We pulled my mother out after three months. The day we went to pick her up we heard a scream from her room as we were approaching it. When we saw her she had a black eye, as two caregivers, who were apparently trying to get her dressed, walked out of her room. There are many other places to choose from for memory care. I would recommend a facility that is memory care only and one story, for safety.

I have partnered with Sedgebrook for a few years now and I am so happy to say they are some of the…read morebest people to work with. Very informative, patient and always there to support. I would definitely recommend their services over any other organization.

**BUYERS BEWARE** Do not sign a contract, or allow your elderly family members to sign a contract…read morewith Sedgebrook without having an attorney read the contract first. I'm not sure if people truly comprehend the details about refunds from Sedgebrook: there is absolutely no date whatsoever by which Sedgebrook has to return money to residents, families or estates. None. My late father vacated his apartment on December 4, 2021 and transferred to Sedgebrook's assisted living facility. For 4 1/2 years, Sedgebrook has withheld his deposit from our family. When we inquire about the deposit, we get the same tired excuse; the unit will sell when it sells. I'm a senior citizen with my own health issues. It is entirely possible that my family won't receive this refund in my lifetime. Before you or your loved one pays hundreds of thousands of dollars to Sedgebrook, do yourself or your loved one a favor: Have an attorney, or even a paralegal read the contract first, so you don't put yourself or your family in this regrettable situation. Also - not all retirement/independent living communities follow Sedgebrook's business model. Shop around. Following is a link to a story that NBC Chicago did about Sedgebrook: https://www.nbcchicago.com/consumer/proposed-law-aims-to-protect-families-owed-large-sums-of-money-from-retirement-communities/3161605/ I emailed the reporter about possibly doing a follow-up story. She responded that after three years, she still hears from families like ours. Good luck, and be well.

My sister Sandra moved into Chestnut Square at The Glen in August of 2023. We had done quite a bit…read moreof research and looked at three or four other communities in the region that were nice, but we ultimately chose Chestnut for a variety of reasons. First and foremost were the staff and residents. They were all some of the warmest and friendliest people I've ever met. Not only were they warm and friendly but extremely helpful and very competent, as well as accommodating. The food was excellent, and the entire building was very clean, well-maintained, and quite attractive. There was plenty of programming and amenities both at Chestnut Square, as well as a short walk away in The Glen Town Center. Just across the street is a beautiful natural area with paved paths, a lake, shops, and plenty of places to explore. During her time at Chestnut Square, Sandra made many close friends and even developed a wonderful, close, and fulfilling romantic relationship with another resident who lived down the hall. The most important thing, however, was the dedication the staff had toward the happiness and fulfillment of all the residents. It really showed how happy everyone was in the community. Pretty amazing! When Sandra's health declined and she needed more assistance, Chestnut Square was able to provide additional on-site support through its phenomenal sister affiliate, Partners in Healthcare. The caregivers from Partners treated her and her loved ones like they were their own family. This was all available in Sandra's original apartment with a very thoughtful aging-in-place model, so she wouldn't need to transfer to another floor or facility. The care was exceptional, providing her with warmth, dignity, and respect. It comes as no surprise that Chestnut Square (a non-profit organization) is driven by their dedication to residents as well as staff--who all seem to really enjoy working there. Our entire experience with Chestnut Square was wonderful and provided the whole family with tremendous peace of mind!

I have lived at Chestnut Square at the Glen for four years. The residents and staff make up a…read morecaring community. Helpful and actively supporting each resident. I am so glad i chose to move her when i did. I have progressed to needing a walker and 12hrs a day private caregivers. Both are accommodated enthusiastically here. I know that this residential community has extended my life actively. The activity calendar offers something for mind, body, and spirit every day. Location is the best with shopping and medical care within a mile or two. The decor and residential suburban settings is superb. As is the residence itself. If you need it come join our club. This is the place!!!

Well maintained independent living community where you are an owner, not a renter. The staff are…read morevery professional and caring. Living here is much like owning your own home without many of the headaches associated with home ownership. Let the pros handle grass cutting and snow removal. Plumbing problems -call maintenance. Check it out!!

This community is the best independent senior living location in the Midwest. The grounds are…read morebreathtaking for the beautiful views and 60 acres of impressive landscaping. The residents are happy and the staff is friendly and helpful. When you visit the place everyone seems so happy and content. The place is clean and well maintained and I am so happy my grandparents are living here. I think the residents who live here are very lucky.

The place is a mess! Carpets are nasty, I don't think they've ever been cleaned, not even for the…read moregrand opening. Kitchen is dirty. Plates and glassware are chipped but still in use. The health department should make a surprise inspection. Food is not stored properly, sanitation almost non existent. Revolving door with cooks (six cooks in 6 months). Staff is complacent. Earbuds and lack poor sanitation are the norm. Management doesn't care about repairing/replacing broken equipment. Meeting rooms are used for storage in plain sight. Not a place for anyone's parents.

Quality of food. The Grand usually runs out of food for the two meals they serve per day to their…read moreresidents and the food is usually on cool side. Housekeeping can use some help, as they dust around things.

Best decision we ever made. Great facilities and the staff, without exception, is friendly, caring,…read moreand competent. You can be involved 24/7 or stay as independent as you wish. Food exceptional for an institution like this. Care Center and Assisted Living are considered top notch though do not have any experience there. Would recommend the Vi to anyone in strongest terms.

Beautiful apartments, Great food, wonderful and healpful staff, great activities, and great social…read morerelationships with people our own age with similar problems and needs. It was the best decision my husband and I made when we came here. We have since needed and are using the Memory Care unit (Canvas) which has greatly satisfied our need, since my husband now has dementia and I can just cross the street to visit him. It also is in an area with shopping, entertainment and dining is easily accessible. I feel moving here will add years to my life.

Outstanding facility and superior care. We give Brookdale Prospect Heights our highest…read morerecommendation. After a couple of hospital stays and a week at a facility in the city we took our mother for sub-acute rehab at Brookdale Prospect Heights, where she received impressively conscientious attention and care. Our family liked the facility and its staff so much that our mother is now living in one of their assisted living apartments. She likes Brookdale a great deal. The staff is warm and friendly, and she's impressed with its many activities and services for its patients. We feel both confident and secure that she's in excellent hands. Decisions like this one are far from easy. Most importantly, our mother is happy there. Again, highest recommendation.

From the owner: Discover the perfect blend of comfort and specialized care at Dimensions Living Prospect Heights…read more Located near Chicago with scenic views of the Rob Roy Golf Course, our continuum of care community offers assisted living, memory care, rehabilitation, and skilled nursing services all on-site. Transitioning to different levels of care is seamless and worry-free. Experience the peace of mind you and your loved ones deserve at Dimensions Living Prospect Heights.

What a gem, all around fantastic. I feel confident sending referrals to this well established…read moreSenior Living Community. Recommend, and Tanya is exceptional in her leadership, customer service, and attention to detail.

My aunt has been a resident here for years. She loves all the activities. She made many close…read morefriends among the other residents. The food is fresh and delicious and staff are friendly. Very affordable rates too.

The staff is very attention and kind, they do wonders. Especially the physical and vocational…read moretherapists The food is good too.

My father was here for several days for rehab after a few weeks in the hospital. The plan WAS to…read moremove him into assisted living, here or somewhere else. The staff is generally nice but overworked. Several slips in care occurred but one was unacceptable and caused me long term problems. One night my Dad needed help going to the bathroom and no one came. After 3 hours, he couldn't hold it anymore and wet himself in the bed. When the morning staff came in, he was wallowing in pee. The experience was obviously humiliating. Devastating to his long term care needs, he now refuses to be " put in a home" and will only return to his house. He will not even consider places outside The Moorings.