My mother in law was sent here for rehab & It was very disappointing to see how dirty, smelly &…read moredisorganized this place is. The third floor had rooms with 3 or 2 patients per room & obviously not enough staff to take care of everyone. Most of the nurses & aids were courteous & helpful whenever they were approached. Others would turn the other way & ignore you. It was heartbreaking to see some of the residents in such poor conditions.

After reading the reviews from 2021 and 2022 I was afraid to send my brother to the Grove. However…read morewhen I went to see for myself, I was pleasantly surprised. I noticed the staff and the treatment of the patients. I did not see any dirt or disorganization. I dropped by at various times and call in the middle of the night. They call me for medical consent or consultations and even assist him with calling me whenever he asks. The staff treats my brother and myself with dignity and respect.

The 5 star reviews are over 4 years old. Ask around if you…read moretake a tour- and not just those that can get around on their own to common areas. I have a friend staying here for rehab. They are older, spent time in the hospital and are now here. They cannot get around themselves and we have tried to be there to help as much as possible, taking them into the general area for meals, getting them dressed. The rehab is going well but the other care has a lot to be desired. I've recently has surgery on my shoulder so I cannot help move or push a wheelchair. If I ask for help, no one has time. I stepped out for lunch hoping that that would prompt someone to take the opportunity to get them in a wheelchair and go into lunch. Nope- food tray to the room. This poor person will not be out of the bed today because no one has time and i physically can't do it. Do better... being under staffed is a country wide problem, but lack of care is not excusable. I'm hoping my friend gets home soon!

I had a total knee replacement and needed to go to a rehab facility. I decided to go to Park…read morePlace and couldn't be happier. Everyone was exceptional and I had the best care ever. The nurses/CNA were very helpful and never made me feel like I was bothering them. The therapist were great and they pushed me but not to the point of horrible pain. I would highly recommend this establishment.

Lexington? We love Lexington. Sad there's only the one left. Shoutout Marina in the office. And the…read morerest, thanks kindly. Yall took good care of my Grandma when she moved in, and that's a big thanks for that.

My father in-law just moved to this facility 2 months ago in the independent living area. The…read morefacility is clean, with nice amenities like a cafe and dining room for those that want to be more social in the building. Initially, dad had a difficult time acclimating to his new surroundings but the staff and management went out of their way to make him feel at home - even gifting him a small TV for his apartment. They offer shuttle service to/from doctor appointments in the area which is very helpful for those who no longer are able to drive. And even in the independent living area, they have a staff person do regular wellness checks daily. The family feels that he's well taken care of and are grateful for the help he receives. My only very small issue is that the large building only has 2 elevators. Given that he lives on the 5th floor, it can sometimes be a 15 min wait to get on the elevator.

Terrible facility. Not concerned for their patients. Rooms are unkempt. Short staffed. Would not…read morerecommend this facility. Expressing serious concern about the level of care my relative received under facilities supervision. It is extremely distressing that they developed bed sores--a preventable condition that typically results from insufficient attention to basic patient needs. This situation reflects a significant failure in the standard of care expected from this facility.

I am surprised at the negative reviews. My husband was expecting to go to the Bella Terra in…read moreLagrange the sister facility, but there were no beds available at that time. The liaison stated he could go to Elmhurst and transfer to Lagrange if we wanted when there was an open bed but most people chose to stay there. My husband has only one complaint the food has no salt, and that was after he'd been there for weeks. The staff was attentive, therapy was great. He had an acute illness which left him bedridden. He was bathed, turned, repositioned and medicated routinely and as needed. His call light was answered within a reasonable time. And he received therapy at least 3x week with him stating he got good work outs on his core and legs. He is satisfied and so I am pleased.

I have lived here for over 3 years and don't regret it for a minute! wonderful place, packed with…read moreall kinds of actives for a quality life.

Warning! Nursing home!! Dingy, old. My Dad was there for 6…read moredays for rehab, poor communication with Admissions Director and Social worker. He only got 2 therapy sessions in 6 days. Transferred him to The Springs today, what a difference already!

All the bad reviews are true. Please do not place your loved ones here, my grandpa was placed here…read morefor a short term he was hospice so we knew we wouldn't be here long and gave the place a chance despite the bad reviews, because of the location. Rounds were barely ever done, hours went by and nobody would come in to reposition or check his pain. We would constantly have to go out and ask, sometimes they couldn't find or see the orders for the medications that we knew were already acknowledged and approved by the hospice team. They weren't proactive about his constant fevers unless brought up by us. My grandfather was very fortune to have family by his side around the clock to advocate for him.But it's terrifying for any patient that can't communicate or advocate for themselves. We had about 3 good nurses, one aide in particular always had an attitude when being asked for help.

We had to place my dad in this facility for memory care/skilled nursing because it was one of the…read moreonly options that accepted Medicaid spend-down at the time. Unfortunately, our experience there was very difficult. The memory care unit is rundown and always had an unpleasant smell. My dad frequently expressed that he did not feel well cared for, and during visits, he often looked unwell and not like himself. The overall impression we had was that care was inconsistent. Food quality was also a concern. Meals often appeared the same day to day and were not very appealing. We also had concerns about his medications and felt there may have been periods where he was overly sedated, although we cannot confirm that. Communication was another major challenge. It was often difficult to reach staff by phone, and responses were inconsistent. When we began searching for a different facility, we did not receive any assistance, even after multiple requests for help finding Medicaid-accepting options, and ultimately had to do all of the research ourselves. That said, we understand how demanding caregiving work is and that staff are likely overworked. However, we feel strongly that elderly residents deserve consistent, compassionate, and attentive care. Once we were able to move my dad to another facility, we saw a significant and immediate improvement in his condition and overall well-being.

I was in Park Place for rehabilitaion. I had an extremley good experience with the nurse Barbara…read moreMata. She gave me excellent care and advice with many tips on how to progress further once I returned home.

We had a family member that was in the long term care at Park Place and she received very good care…read morefrom the nurses to the aids who cared for her with such compassion. The hospice staff walked with us to the end and are very gifted at honoring and caring for people. We felt very cared for by everyone, thank you Park Place!

I want to extend thanks to the team at Home Helpers for being there for our family during an…read moreincredibly challenging period. Navigating a new stage of my mother's care was a path we weren't prepared for, and the guidance we received was invaluable. Brian, Ellen, and Tracey were amazing and truly walked us through the process. They helped us understand a level of care we weren't even aware of, providing much-needed clarity when we felt lost. We are grateful for a couple of the specific caregivers who were so caring. Their dedication and consistency provided us with such relief. Knowing that this team is available if we ever need them again brings us a lot of comfort. If you are looking for a team that will guide you through the complexities of home care, Home Helpers is a wonderful option.

Mike and Mary of Home Helpers provided excellent care for my Mom after her stroke. Mary arranged a…read morewonederful woman to come to my Mom's house the day after Mom returned home from the nursing home/rehab. At first she needed twice daily visits and as she improved Mary was very flexible in reducing the care as needed. Mike was very helpful in working with her long term care insurance provider. We also took great comfort in the emergecy response system they installed in her home. I highly recommend Home Helpers. Diane S.

How good the care is., nursing staff @ cna's in Unit A North. The real bad is the FOOD! Since being…read morebought out last yr. By a JEWISH individual , has destroyed the food quality , changed Vendors cheaped the food has gotten rid of most food substitutes for the menu. He needs to get a new vendor ASAP or come @ see for himself @ ask the patients & staff how TERRIBLE the FOOD is.

Northlake , Illinois ... 28 Aug 19…read more My friend has just been transferred here from another medical facility for continued rehabilitation. The place is pretty big with huge grounds and well maintained landscaping. This is a Catholic institution and has a Chapel on site. The place has a limited amount of parking available but the parking is FREE. The place is clean and the caregivers are competent and compassionate. He appears to be well taken care of. The food here is not appealing however and my friend doesn't eat much due to nausea , the result of various medical treatments he has undergone in recent months. As of now I'll give this place 4 stars. If they can get my friend ambulatory again I will give them five stars. In the meantime I'll pray for my friend's recovery.

Highly recommend Wisdom Eldercare for anyone seeking extra support for their loved one. Gina was…read morequick to respond to my outreach, sensitive to our family's needs, and extremely informative. She offers a great network of experienced caregivers and her service is very communicative and reliable.

Wisdom Eldercare provided caretaker services to my wife and myself. for a period of three plus…read moremonths at the end of my wife's battle with Lewy Body Dementia. At the end of this period my wife had became consumed by fear and anxiety, becoming combative and defiant in many ways. Kaneisha (along with Khamari and others) were timely, and so patient and generous in their dealings with my wife Ingrid during this challenging time. Their kindness was so valuable at a most difficult time. The CEO, Gina, was very professional, responsive and compassionate during the whole process - from her initial visit to us at a rehab center to the kind and caring words after my wife had passed away. Their overall service was excellent. I would not hesitate to recommend them.