Ventured here during a visit home. I like that it's very convenient to get too and reasonably priced. I got a regular mani and pedi. I knew my fingernails wouldn't last but my toenail polish didn't last as long as it usually does either. I noticed a bubble on my big toe after a week. Also rated 2 stars because the girl who did my nails didn't provide a hand or leg message so I left felling like they cut corners here. Parking is also tight sometimes. I might return when visiting as a last resort ‍ read more

I was charged $25 extra with the tech saying I have long nai after he was finished. I have been there a few times never being charged this additional fee. I will never go to an underhanded practice again. You just lost a customer. read more

I had patronized this establishment for many years. The techs of course don't live in the community . They arrive late every morning. When they are they are never friendly, or apologize for being late. Today was my last day with this rude nail salon. I will no longer pay my money for rudeness. I am going to miss my tech as she has always taken care of my hands and feet very well. I will not tolerate rudeness, lack of customer , if you work in our community than take the time to learn how to treat us. read more

I was looking for a "long term" salon... this isn't it. I was a walk-in. I allow two hours for a walk-in visit. I was greeted and asked to sit. I watched the activity in the salon and I quickly realized that place is completely disorganized. A customer looking for a mani-pedi who came in after me had her manicure done before me. I didn't understand why, because she could have had her pedicure while I was getting my fill-in. I was waiting an hour when my top coats were manually filed off so I technically couldn't leave. I waited 30-45 minutes further and was called. My nails were filed like I said something horrible to her ancestors. By the time my appointment was over I was in pain and over charged. A fill-in for gel is $25 I was charged $50. My cuticles still hurt. I'll NEVER go back. read more

Their customer service is awful. Waited for 15 minutes, with only two other customers and three techs. Never once said I'll be right with you or anything close to that. We ended up leaving because of that. read more

I had almost forgotten why I stopped coming in here... aside from how dirty and unappealing it once was inside, they don't have customer service skills. I came back in needing a simple pedicure since it's close to home . Granted it's much nicer now but the service is NOT. Same ol same, rude owner and subpar service. There's only 3 people that work here... STILL. At the end of pedicure the tech tells me they can't use the regular polish from the DND polish set unless I also use the no-chip, HOW?? She brought "similar colors" over for me to choose from.. I declined the other colors because I clearly chose the color I liked.. she proceeded to tell me that the polish wouldn't be balanced if I use regular polish and it's $5 extra... -___- So I asked if I only use the no chip how would they remain balanced if I don't use regular polish either, she acted like she didn't understand... girl... no thanks read more

Li Nails & Spa - The polish doesn't even hold up after just a few days.. wtf - Nail Salons Near Me - South Holland, Illinois

I'm in town for the weekend and decided to check out the new nail shop nearby. As soon as I walked in, the shop seemed cold. I had two different nail techs - one young girl, around HS aged who did my pedicure, and Wendy who did my full-set manicure. Neither tech was friendly or made any small talk which didn't make me feel welcome, but that's not the only reason for this poor review. I paid a premium for acrylic nails and the service didn't come with any cuticle maintenance, no lotion, massage - nothing. Just the acrylic and that's it. Super weird. My nails don't look great and I feel service was rushed. I paid before my service was complete and was unhappy once it was done. I asked the manager about the service and expressed my disappointment and she was rude and unhelpful and then begin to talk to other customers about me, which is horrible customer service. She was only a few feet away so I could hear every word. I kindly asked for my receipt back to adjust the tip and they refused to give it to me, which is actually illegal. I will be calling my bank to stop payment. I wouldn't recommend this nail shop to anyone. read more

I just had a polish soak off. The service was foreign as I am use to going to black owned & operated shops. I will most likely not be returning because I didn't like the atmosphere, It wasn't very inviting. read more

They are over prices i got charge 40 for a pedicure then an extra $25 for no chip polish. So then i proceed to get a fill in & i was told $40 just for a fill in. The woman Li im guessing she is the owner she was very rude & mean to me . I would not recommend anyone to go here the service was not worth the price . My feet were rushed it was an horrible experience read more

My no-chip has chipped. I noticed bubbles the first day. The tech did not give them enough time under the UV to cure properly. I only tried this place because it is near the hair place. I won't be back. read more

Customer service was fair, however the quality of the service was extremely distasteful. The no-chip nail polish chipped not even 24 hours later. I got a manicure and i still had hangnails on my finger before leaving. I came back the next day asking them to fixed my chipped polish and the hangnails, they ended up leaving hangnails on my finger still. read more

Dont get the no chip I watched them putting paint thinner in it. My no chip was always dull and chipped after a few days.

They have the worst attitudes ever! Customer service is terrible! My nails were rushed through and didn't have the best shape and were too thick. I will never go back!! This place sucks!!! read more

This place is horrible and the worst customer service ever !!!! Do not go to the old a$$ lady in there. She was the worst from when she started on my nails until she finished. I will never come back there at all , it's other's places sis !!!!!!! read more

The worst customer service ever. I went to get a fill in and I explained to the heavy set women that I wanted my nails the exact same way before she took off polish. She nodded in agreement. She left my cuticles undone and I point it to her and she did not shape my nails under the acrylic nail so therefore you was able to see my real nail on each side of the nails. As I pointed out to her she seemed upset and started filing my real nail really hard; saying better now.... Until I said that's okay. She painted my nails and she said "done. I said to her I wanted my nails the exact same way when I came in here. She said I don't remember. I explained to her again what I wanted and she still didn't get it right. I left out of there a very dissatisfied customer. If I can give them no stars that's what it will be based on heavy set lady attitude. I will never go there again!!!!! read more

Please read the reviews regarding this business! The owner (heavy set lady) has a very bad attitude and lacks anytime of professionalism. She does mediocre nails and does not care about providing any type of customer service because she knows the patrons in the community will still come and spend money there. We need to start holding these businesses who come into our community accountable! There is no way a business who provides such unprofessional and terrible customer experiences should exist. I will not spend another dollar in this nail shop, these people do no respect us and therefore don't deserve our money!!! read more

I stopped in one Wednesday evening for a manicure and a pedicure. I had a job interview on Friday and wanted my natural nails to look nice in a neutral color. The lady asked if I wanted my nails cut down. I said yes, they were not very long but I wanted them shorter. She cut my nails so low I look like a nail biter. On my way to the interview 2 days later I noticed my nails were chipping badly. It was too late to do fix so I made sure I didn't show my hands. Saturday I noticed the polish was lifting off each nail around the edges. I was able to remove the polish from all 10 nails in one smooth move. They all came off. Now my toes are starting to chip and peel. I wasted my time and money and I will never go back to Li's. The polish must be old and watered down because OPI does not wear off in 2 days. I normally bring my nail color with me. Do NOT go to this salon. read more

Don't NOT let the young girl at this shop touch you. She has a very nasty attitude, horrible customer service, does not talk to you & only taps your leg or feet. My nail were to be square and she messed them up and they had to be round. She cannot file at all. I asked for someone else to finish and she jumped up, tossed what was in her hand and walked away with an attitude. Wish I could give 0 stars. NEVER again. read more

I'm conflicted about this nail salon. It is VERY cute inside and clean. The bathroom was bright and clean as well. The first time I went there I got a manicure and pedicure for a wedding I was going. The man that worked on my feet did an amazing job. He also gave me an amazing massage my feet they turned out great. However he then went on to do my manicure and it was horrible! He seemingly didn't know how to put on the acrylic correctly. He glued the nails on a bit crookedly for multiple fingers and barely used any glue. I had to tell him to use more! He was making my nails too thick, and I couldn't communicate with him because he knew minimal English. This wouldn't of been a problem if the other tech sitting next to him was an always butting in when I was trying to explain to him. Instead of her actually telling him what I wanted she would just give me excuses as to how he was going to fix it but she didn't explain to him what he needed to do and so it wasn't fixed. The acrylic was sloppy he left hunks of it under my nails and I couldn't even chip it off when I got home. Honestly by the time he finished my nails look like I had had them on for probably a week the polish wasn't fully on my nail and the fake now and it was just horrible. I didn't feel like complaining because I was already running late for the wedding and didn't have time to sit there and get it fixed even more. On top of that the other tech constantly wasn't listening to me either. The second time I went there was not too long ago. I decided to steer clear of the manicure and I just got a pedicure instead. One of the younger girls worked on my feet and she honestly and put minimal effort into it. She didn't scrub my feet with the pumice stone very much and I wasn't feeling the softness that I felt like the last time. After she put me under the dryer for the polish, she asked for and never came to check to see if it was actually dry. It was later in the evening and pretty much nobody was in there so it's not like she was actually busy. I mention they were dry myself and then I left. The one thing that I do like about the salon is that they greet you when you enter and they say goodbye when you leave and it's always a very warm welcome. For both times I didn't have to wait long to get work done. The first time I went at about 2 PM and even though it was busy, I was seen in a few minutes. So overall I would not recommend going there for manicure but their pedicures are pretty all right as long as you let them know that you'd like a little bit more effort. read more