I've been there a few times with legitimate customer complaints and was never resolved, had to go…read moreonline and speak to a customer service representative, which is very hard to achieve.

Have been banking with Wells Fargo for years and this branch is no different in terms of service…read more Its employees are friendly and always greet you when you come in. They take the time explaining their options and navigating the app. They're also quick with any withdrawals or deposits you need to make. Great location

we've had a mortgage with GSB since 2016. Last fall my wife made our monthly pamyent which was not…read morecredited correclty - We found this out when we tried to apply for a lower interest rate at another bank in January. That application was denied becaus we had a missed payment on our credit report. We contacted GSB in January and they assured us this wouLd be taken care of - BUT IT HAS STILL YET TO BE REOLVED - 3 MONTHS LATER! This error has cost us $300 per month! Very disappoimted as we always try to do business with local businesses.

If I could give them no stars, I would. I opened a business account with them and thought they…read morewere a good choice being local. Today the girl on the phone told me she saw my husband last week, he passed away three years ago. My business has a very unique name, so I don't see how she confused me with another customer. Aside from dealing with that insensitive moron, i am beyond disappointed with their service. I closed my business account today. If you are looking for a bank - Liberty bank. They reimburse atm fees and will give you 100 dollars for opening an account with just 25. It's unfortunate that the Guilford Savings Bank bankers have lost their humanity.

This place seriously has the nicest employees, especially the tellers. I recently switched from…read moreBank of America (Terrible) I can not be any happier. Their phone app is simple, easy to use, and makes my life easier. Cumbys has their ATMs so that's is awesome too!

Befuddled and clueless and as bad as the Madison branch. Tried to cash a check in person and the…read moreteller seemed confused by the transaction; it took five tries to do this. You want a deposit? No. You want how much? I want to cash a check. "That will clear next week." No, I want to cash a check.