I have had my business and personal banking needs serviced by the people at Chelsea Bank Groton…read moreSavings Bank (Niantic) for decades. They ALWAYS go way above and beyond. I can recommend them without reservation. I don't do business with businesses. I do business with people. Every employee is my friend and makes me feel like their my friend. When I go there in the morning to do banking, it's a great day to start my day. The transaction is secondary. The human contact is primary. Hope it never changes. CHEERS!!!

The best bank!!!!! Have been a member for 20 plus years! I won't change unless they do!read more

Great service, great hours, great bank…read more This location is relatively new. It's inside the Big Y plaza in North Branford on Route 80. I've been banking with TD since 2007 and love it, especially this location, which is in a lot lower traffic area than the branch on Route 1 in Branford. The assistant manager Lori has energy for days. Also, they can print you a new card at this location if yours is lost, stolen or damaged. I've had mine replaced here in about three minutes.

Awful experience with desk staff. I was deceived into signing on to something different than what…read morewas explained. They prey on low and fixed income people (which is their target market). Horrible. If you want your money close, don't let them take it and have no recourse for getting it back for many years.

After having what I would call a training issue and collection of payment for a service that could…read morenot be provided I was transfer to this office call center to help unring' what was done. I was EXTREMELY pleased with Damaris, who provided exceptional customer service and followed up weekly until my refunds (two) were credited back to my credit card vs a AAA credit. She was sympatric and understanding of the issue and apologized many times on behalf of AAA's mis information. If I have any issues again, I hope my next agent is a friendly, polite and knowledgeable!

I used AAA for travel related projects and have always been very happy with their service ! Last…read moretime saw Michelle and she's very knowledgeable and helpful!

The people at this bank are SO rude. Whether it's drive thru or personally walking inside, they…read morelook at you as if you're bothering them. When you tell them what you need, it's done slowly and with an attitude. I don't care for the disrespect.

The staff are always friendly and helpful. They seem to have the best rates for interest bearing…read moreaccounts. Their shared banking status makes it easy to travel and have access to accounts. If you experience fraud or suspicious activity on your accounts. They respond quickly and efficiently. Highly recommended.

Have been a member for over 20 years. Every person there has been greatly helpful and truly…read morecourteous . When it came to a loan everything worked out fine. The personel have been working there for years, so that in itself speaks highly of the Navy Federal Credit Union.

Shane is always helpful and patient. The staff is…read moreprofessional and helpful as well. The drive in window needs and upgrade. I have to get out of my car to use it.

If I could give 0 stars I would......You really have to watch your account....And they have minimum…read moreATM'S for there customers meaning the ATM charges you and M&T charges you for using the ATM as well!!! Your money takes forever to clear!!!!! Just a Pure Headache and Big Disappointment!!!!!!

The BEST branch around! Consistency great service by everyone in the branch. They are always…read morelooking and offering ways to help you! I also love their new ATMs with the virtual tellers!

I've never had the problems depositing money in the ATM anywhere like I've had here. So many times…read moreI've been told the ATM can't accept cash. If they aren't responsible enough to schedule ATM servicing, then put an ATM in the lobby. Plenty if other banks in the area, consider using them.