I need two light fixtures replaced in my kitchen. The electrician showed up in time and worked to…read morefix the problem. I felt the cost was fair and was very happy to have my kitchen looking bright again. I would call them again if I needed any work done.

Customer service was phenomenal. And I was able to receive same day service. I will be recommending…read moreBlackHawk Electric all the time.

I would have this group do anything electrical I need in the future. Always kept me informed of…read moreschedule.

Everything went well. I had a major problem- Mid American said they were no longer liable to fix it…read more! Something about if you're in a condo with 4 people under the same roof- you're on your own! So I was left to figure it out -fortunately I have a wonderful neighbor who helped me. Anyway l was dumped by mid American, then the only electrician that helped me was Point Electric! - he had to coordinate with MidAmerican so this whole process took most of the summer! - and again I had an amazing neighbor who dug the entire area MidAmerican washes their hands of ! So thankful for all

Prompt , honest, and reasonable priced. Would highly recommend!! I thought the water was shot but…read moreit wasn't and got it working

I reached out to Patrick to clear a clogged drain in my kitchen. He was prompt, professional, and…read morestraightforward with his pricing. He did everything he could to clear the drain, but the clog was further in the pipe than his equipment could reach. So he didn't charge me! He explained the problem, discussed potential solutions, and then took the time to reach out to another company on my behalf who he knew would have the equipment necessary to clear the clog. That kind of service and consideration is what we need more of in our world today. Thank you, Patrick, for your honesty, integrity, and five star service. If we ever have another plumbing issue you will be the first call we make

Murphy, from Quad City electric has been out to our house for work 2 different times. He works so…read morehard and does great work! He keeps us informed on what his plans are and is over all just a great worker and person. If we need anymore work in the future please send us Murphy!

Dennis was great...came to give us a price quote and ended up doing the job same day! Nice guy and…read morequick

I had a complicated situation involving a split HVAC system needing new wires. The HVAC people…read morewanted to tear my wall open or run the wires on the exterior of the house. Turned to Pizano's for help. Martin took over, coordinating and meeting with the HVAC guys to determine exactly what was needed. Fixed my system with only a small hole covered by a plate that blends with everything else. Double-checked that the rest of the electrical was up to par. This is the second time I've used them. Always professional, dependable and friendly. Go above and beyond.

I needed my main electrical panel updated along with the new garage needing to be wired. Martin and…read morehis staff were wonderful. His mission statement is "Quality work at a fair price". That is exactly how I'd described it as well. I would highly recommend them for any/all electrical work. Martin is very hands on and made sure I was satisfied with the work. I initially chose to contact him based on the high reviews I read online. I am glad I did. I was quite happy with final result.

Looking to have holiday lighting installed with a 2 month advanced notice for a date of…read moreinstallation in September 18th 2025. Electric doctor called the day before the installation date and stated that the parts were still in Chicago. Mind you I booked this way in advance and they cashed my check deposit. So no one called me for a follow up so I called back and told exact words it's not their fault they can t control shipping. Mind you I was a little upset and stated well if you had good customer service you would go pickup the parts as they are only in Chicago. I was then told I was being rude...wait this gets better. My husband calls today September 22nd as they did not have the courtesy to give us an update and wait for it...now they tell us the parts are in Canada after my husband was going to drive and pickup the parts in Chicago. I understand shipping but I booked in advance as I wanted my husband home and I took an extra day off from work and still no date of when the installation will take place and no apologies. They act like I am being difficult. In summary great service up front but follow up is horrible. Very rude and disrespectful office staff one in particular. Contacting the BBB.

I had been a customer of Electric Doctor for several years. That all came to a screeching halt a…read morefew weeks ago. I called to obtain service on my generator, which wouldn't start. The sub-contracted 'technician' (and I use that term loosely) came out and replaced the battery...in the rain. All of the panels/switches became wet and again, the generator wouldn't turn over or set the exercise time. He was unable to get the generator to start again but spent almost an entire hour hitting the starter button and draining the new battery he had just installed. He eventually threw up his hands and said that "I can't figure it out". He told me that I would be contacted by a technician...we'll call him Jeff, within the week. The week passed and no call. I called the receptionist/Praetorian, who told me Jeff had been in Wisconsin but would call me the following week. The week went by and no call. I contacted the receptionist/Praetorian again, the following week. This time she scolded me for "circumventing the system". To this day I still don't even know what that means. I wasn't happy and let her know I wasn't happy. She then hung up the phone. Haven't heard a peep since. Most of you may think this is a terrible example of customer service and you'd be correct. However, there is a silver lining to this story. Instead of nickel and diming' myself into oblivion with their shoddy service, I obtained an entirely new unit that was not purchased, installed or serviced by The Electric Doctor. I have the ultimate satisfaction of never seeing them set foot on my property again. Sure, I squandered 300+ dollars on an inept technician but look at all of the money I'm saving you. You can choose to use this establishment if you wish but there are plenty of options here in Davenport. You'd be silly not to use these options. If you ignore my advice and use ED...you're just setting yourself up for failure.

I requested an estimate in July to have my main panel box updated. Riley showed up within the hour…read more She had some great suggestions for the update. I was told I'd be contacted in a few days with an estimate. After a week I still had not been contacted. I called and left a voicemail. I still had not been contacted. It is now September and again I called and left a voicemail to inquire about a estimate. I received no reply. At this time I've decided to contact other electrical companies for the job.

Had a 8am apt. Completely blew me off. First call when two hours late, I was told they would…read morecheck and call me right back. Two hours later I called and talked to another person explained I had an apointment 4 hrs. ago and was told two hours ago that someone would look into it and get back to me. After six hours late and no phone calls, I fired them.